How to Fix It HTC U23 Pro Wont Turn On | Dr.fone

How to Fix It HTC U23 Pro Wont Turn On | Dr.fone

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How to Fix It: HTC U23 Pro Won’t Turn On

Did your HTC U23 Pro decide to go on vacation and refuses to turn on? If your HTC U23 Pro won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your HTC U23 Pro Won’t Turn On

If you cannot find any reason why your HTC U23 Pro will not switch on, here are some possible reasons:

  1. Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
  2. Your phone’s battery may be out of charge.
  3. The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your HTC U23 Pro, it freezes or crash soon after.
  4. Your device is clogged up with dust and lint causing the hardware to not work properly.
  5. Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

Dr.Fone - Data Recovery (Android)

World’s 1st data retrieval software for broken Android devices.

  • It can also be used to recover data from broken devices or devices that are damaged in any other way such as those stuck in a reboot loop.
  • Highest retrieval rate in the industry.
  • Recover photos, videos, contacts, messages, call logs, and more.
  • Compatible with HTC U23 Pro devices.

3981454 people have downloaded it

If your HTC U23 Pro won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your HTC U23 Pro to the computer using a USB cable.

android phone won't turn on data recovery

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

android phone won't turn on data recovery

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

android phone won't turn on data recovery

Look up for your device – pick the HTC U23 Pro device Name and Device Model. Advance by clicking on the Next button.

android phone won't turn on data recovery

Step 4: Go into your HTC U23 Pro’s Download Mode.

The data recovery tool will guide you on how you can go into your HTC U23 Pro’s Download Mode. You should be getting a step-by-step guide on your computer.

android phone won't turn on data recovery

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your HTC U23 Pro to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

android phone won't turn on data recovery

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

android phone won't turn on data recovery

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

Dr.Fone - System Repair (Android)

The real fix to issues like “Android phone will not switch on”

  • This tool is aptly effective for all the latest HTC U23 Pro devices.
  • With a high success rate for fixing Android devices, Dr.Fone - System Repair (Android) ranks at the top.
  • This is a single click application to fix all Android system issues effortlessly.
  • It is the first tool to repair all Android system issues in the industry.
  • It is intuitive and requires no tech expertise to work with.

3981454 people have downloaded it

Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the HTC U23 Pro device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

fix Android Phone not turn on by repairing system

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

star to fix Android Phone not turn on

Step 3: Now, over the HTC U23 Pro device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

go to SMS to export text messages

Phase 2: Enter ‘Download’ mode for fixing your HTC U23 Pro

Step 1: You need to put your HTC U23 Pro in Download mode for resolving the Android phone will not switch on.

  • For the HTC U23 Pro device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

fix Android Phone not turn on with home key

  • For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

fix Android Phone not turn on without home key

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

download firmware to fix Android Phone not turn on

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

fixed Android Phone not turn on

Part 4: Android Phone Won’t Turn On: Common Fix

To try fixing an Android Phone that won’t turn on, follow these steps:

  1. For any Android devices, remove the battery (considering the battery of your HTC U23 Pro can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
  2. Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the HTC U23 Pro device.
  3. Should the first two steps do not work, charge your HTC U23 Pro to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
  4. If there are any connected hardware e.g. SD card, remove them from the HTC U23 Pro device.
  5. Start your HTC U23 Pro in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
  6. Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
  7. Send your HTC U23 Pro to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your HTC U23 Pro

There are several reasons as to why your HTC U23 Pro won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your HTC U23 Pro.

I. Hardware

  • Remember that the components that make your HTC U23 Pro is sensitive. To protect these components from being damaged, use a good guard casing.
  • Take apart your HTC U23 Pro and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

  • It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
  • Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
  • Install reliable anti-virus and anti-malware software to safeguard your HTC U23 Pro from malicious attacks.
  • Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your HTC U23 Pro won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.

How to Fix Android.Process.Media Has Stopped on HTC U23 Pro

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your HTC U23 Pro. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

  • One-click to back up Android data to the computer.
  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

4,503,800 people have downloaded it

Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your HTC U23 Pro to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your HTC U23 Pro, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the HTC U23 Pro device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new HTC U23 Pro devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

4,989,253 people have downloaded it

Step 1. Connect your HTC U23 Pro

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your HTC U23 Pro with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the HTC U23 Pro device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your HTC U23 Pro in Download mode.

Read and follow the guide here to boot your HTC U23 Pro in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the HTC U23 Pro device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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HTC U23 Pro Bootloop Problem, How to Fix it Without Data Loss

Have you, like many other users, faced the bootloop Android problem and wondered what exactly is Android boot loop. Well, Android boot loop is nothing but an error that makes your phone switch on itself every time you manually turn it off. To be precise, when your HTC U23 Pro does not remain switched off or powered off and starts to boot up automatically after a few seconds, it might be stuck in the boot loop Android.

An Android boot loop is a very common problem and is one of the first symptoms of a soft-bricked device. Also, when your device is experiencing Android boot loop issue, it does not start normally to reach the Home or Locked Screen and remains frozen at the HTC U23 Pro device’s logo, Recovery Mode or a lit-up screen. Many people fear losing their data and other files due to this error and thus, it is a very confusing situation to be in.

We understand the inconvenience caused, therefore, here are ways to tell you how to fix the bootloop problem in Android devices without losing any important data.

However, before moving on, let us learn a little about the causes for the Android boot loop error.

Part 1: What might cause the bootloop issue on Android?

Android boot loop error might seem weird and unexplainable but it occurs because of some specific reasons.

Firstly, please understand that it is a misnomer that boot loop error occurs only in a rooted device. Boot loop Android error can also occur in a stock device with the original software, ROM, and firmware.

In a rooted device, changes made, such as flashing a new ROM or customized firmware which are not compatible with the HTC U23 Pro device’s hardware or existing software, can be blamed for the boot loop problem.

Moving on, when your device’s software is unable to communicate with the system files during the start-up process, Android boot loop problem may arise. Such a glitch is caused if you have recently updated the Android version.

Also, corrupt App update files may also cause the bootloop Android issue. Apps and programs downloaded from unknown sources bring in a particular type of virus that prevents you from using your device smoothly.

All-in-all, Android boot loop error is a direct outcome of when you try to tamper with your device’s internal settings.

Hence, if you are looking for ways to guide you about how to fix boot loop issue, you will have to revamp the HTC U23 Pro device internally by either resetting it or adopting a recovery method.

Read on to know more about how to fix the bootloop error without any data loss when your device suffers from the bootloop Android problem.

Part 2: One click to Fix Android Bootloop without factory reset

If you are trying to figure out how to fix boot loop, the first option you have is the one-click fix to Android Bootloop which involves using the Dr.Fone - System Repair software.

This is designed to repair any data corruption on your device and restores your firmware to its usual working condition.

Dr.Fone - System Repair (Android)

One click to fix boot loop of Android

  • #1 Android repair solution from your PC, can fix a wide range of Android system issues, such as boot loop, black screen, etc.
  • The software requires no technical expertise, and anybody can use it
  • A one-click solution when learning how to fix Android boot loop
  • Not require root Android phones.
  • Works with most HTC U23 Pro devices, including the latest HTC U23 Pro phones like S22
  • Simple and easy-to-use user interface

4,689,059 people have downloaded it

To help you get started, here’s a step-by-step guide on how to use Dr.Fone - System Repair.

Note: This method can erase data on your device, including your personal files, so make sure you’ve backed up your device before proceeding.

Step #1 Download the Dr.Fone - System Repair software from the website and install it onto your computer.

Open the software and select the System Repair option from the main menu to fix the Android bootloop error.

fix android boot loop

Step #2 Connect your HTC U23 Pro to your computer using the official cable and select the “Android” option from the three menu items. Click “Start” to confirm.

start to fix android boot loop

You’ll then need to input the HTC U23 Pro device information, such as your carrier info, device name, model, and country/region in order to ensure you’re downloading and repairing the correct firmware to your phone.

select info to fix android boot loop

Step #3 Now you’ll need to put your phone into Download Mode to remove the Android bootloop.

For this, you can simply follow the onscreen instructions for both phones with and without home buttons.

fix android boot loop in download mode

Click “Next”, and the software will begin downloading the firmware repair files.

firmware downloading to android

Step #4 Now you can sit back and watch the magic happen!

Make sure your computer stays connected to the internet, and your device stays connected to your computer throughout the entire process. Once the firmware has been downloaded, it will be automatically installed onto your mobile device, removing the boot loop Android error.

fixed android boot loop smoothly

You’ll be notified when the process is done and when you can remove your device and start using free from the boot loop Android error!

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Part 3: Soft reset to fix Android bootloop issue

When your device is stuck in Android boot loop, it does not necessarily mean that it is bricked. Boot loop might be occurring due to a simpler problem which can be fixed by turning off your device. This sounds like a home remedy for a serious problem but it works and resolves the problem most of the time.

Follow the steps given below to soft reset your device:

Turn the HTC U23 Pro device off and take out its battery.

take out its battery

If you cannot take the battery out, let the phone be off for about 3 to 5 minutes, and then turn it back on.

Simply performing a soft reset on your device can help you if you are looking for solutions for how to fix the bootloop issue. This a very useful method as it does not result in any kind of loss in data and protects all your media files, documents, settings, etc.

In case the HTC U23 Pro device does not turn on normally and is still stuck in the bootloop Android problem, be prepared to use the troubleshooting techniques given and explained below.

Part 4: Boot into Safe Mode to fix Android boot loop

boot into safe mode

Booting your HTC U23 Pro into Safe Mode is a useful troubleshooting step to fix boot loop issues caused by third-party apps. When in Safe Mode, the HTC U23 Pro device will start up with only essential system apps, and any downloaded apps that might be causing conflicts won’t run. Here’s how you can boot your HTC U23 Pro into Safe Mode to address the boot loop problem:

Step 1: Power Off Your Device

Hold down the power button until it turns off completely.

Step 2: Access Safe Mode

To enter Safe Mode, follow these steps based on your device model:

  • For most Android devices: Press and hold the power button to turn on your device. As soon as the manufacturer’s logo appears, press and hold the Volume Down button until the HTC U23 Pro device finishes booting. You should see “Safe Mode” displayed in the bottom left or right corner of the screen.
  • Some devices might require slightly different key combinations. Refer to your device’s user manual or perform an online search for the specific method to enter Safe Mode for your model.

Step 3: Observe the HTC U23 Pro device

Once your device has booted into Safe Mode, use it for a while to see if the boot loop issue persists. If the boot loop doesn’t occur in Safe Mode, it indicates that the problem is likely caused by a third-party app.

Step 4: Identify and Uninstall Problematic Apps

Now that you’re in Safe Mode, it’s time to identify the troublesome app. Start by uninstalling recently installed apps one by one until the boot loop problem is resolved. After each uninstallation, restart your device normally to check if the boot loop still occurs. Continue this process until you find the problematic app.

Step 5: Restart Normally

Once you’ve identified and uninstalled the problematic app, restart your device normally to exit Safe Mode. Your Android device should now start up without getting stuck in a boot loop.

By following these steps and using Safe Mode to isolate problematic apps, you can effectively troubleshoot and resolve boot loop issues on your HTC U23 Pro.

Part 4: Factory reset to fix Android bootloop issue

Factory reset, also known as Hard Reset, is a one-stop solution for all your software resulting in issues. Android boot loop being such problem, can be easily overcome by performing a factory reset.

Please note that all your device’s data and settings will be deleted by adopting this method. However, if you have a Google account signed in on your HTC U23 Pro, you will be able to retrieve most of your data once the HTC U23 Pro device turns on.

To factory reset your Android boot loop device, you must first boot into the Recovery Mode screen.

To do this:

Press the volume down button and power button together until you see a screen with multiple options before you.

a screen with multiple options

When you are at the Recovery Mode screen, scroll down using the volume down key, and from the options given, select “Factory Reset” using the power key.

Factory Reset

Wait for your device to perform the task and then:

Reboot the phone in Recovery Mode by selecting the first option.

Reboot the phone

This solution is known to fix the boot loop error 9 out of 10 times, but if you still can’t start your HTC U23 Pro normally, consider using a CWM Recovery to resolve the Android boot loop issue.

Part 5: Use CWM Recovery to fix bootloop on rooted Android

CWM stands for ClockworkMod and it is a very popular custom recovery system. To use this system to solve the boot loop Android error, your HTC U23 Pro must be rooted with CWM Recovery System which basically means CWM must be downloaded and installed on your device.

Furthermore, to use CWM Recovery to fix boot loop on rooted Android devices, follow the steps given below:

Press the home, power, and volume up buttons to launch the CWM Recovery screen.

Note: you might have to use a different combination of keys to enter into Recovery Mode, depending on your device’s model.

enter into Recovery Mode

Scroll down using” the volume key to select “Advanced”.

select “Advanced”

Now select “Wipe” and choose to wipe “Dalvik Cache”.

wipe “Dalvik Cache”

In this step, select “Mounts and Storage” to click on “Wipe” or “Cache”.

Once this is done, make sure to reboot your HTC U23 Pro.

This process with successfully fix the Android boot loop error and not cause any loss of data stored on your device stuck in boot loop.

So the bottom line is that boot loop Android issue may seem like an irreparable error but it can be resolved by carefully following the techniques explained above. These methods not only tell you how to fix the bootloop problem but also prevent it from occurring in the future.

An Android boot loop is a common phenomenon with all Android devices because we tend to tamper with our device’s internal settings. Once the ROM, firmware, kernel, etc are damaged or rendered incompatible with the HTC U23 Pro device’s software, you cannot expect it to function smoothly, hence, the boot loop error occurs. Since you are not the only one suffering from the Android boot loop problem, be rest assured that the ways, given above, to combat it are recommended by users facing similar troubles. So, don’t hesitate and go ahead to try them on.

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  • Title: How to Fix It HTC U23 Pro Wont Turn On | Dr.fone
  • Author: Nova
  • Created at : 2024-03-18 10:37:15
  • Updated at : 2024-03-21 17:48:20
  • Link: https://change-location.techidaily.com/how-to-fix-it-htc-u23-pro-wont-turn-on-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.