How to Fix Android.Process.Media Has Stopped on ZTE Nubia Z60 Ultra | Dr.fone

How to Fix Android.Process.Media Has Stopped on ZTE Nubia Z60 Ultra | Dr.fone

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How to Fix Android.Process.Media Has Stopped on ZTE Nubia Z60 Ultra

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your ZTE Nubia Z60 Ultra. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

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  • Preview and selectively restore the backup to any Android device.
  • Supports 8000+ Android devices.
  • There is no data lost during backup, export, or restore.

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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your ZTE Nubia Z60 Ultra to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

safe Downloadsafe & secure

Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your ZTE Nubia Z60 Ultra, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the ZTE Nubia Z60 Ultra device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new ZTE Nubia Z60 Ultra devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

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Step 1. Connect your ZTE Nubia Z60 Ultra

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your ZTE Nubia Z60 Ultra with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the ZTE Nubia Z60 Ultra device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your ZTE Nubia Z60 Ultra in Download mode.

Read and follow the guide here to boot your ZTE Nubia Z60 Ultra in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

safe Downloadsafe & secure

Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the ZTE Nubia Z60 Ultra device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

safe Downloadsafe & secure

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11 Ways to Fix it When My ZTE Nubia Z60 Ultra Won’t Charge

What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the ZTE Nubia Z60 Ultra tablet won’t charge is a common problem.

Android devices are very prone to this problem, and hence Android device owners complain frequently that My ZTE Nubia Z60 Ultra won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or ZTE Nubia Z60 Ultra tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.

A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My ZTE Nubia Z60 Ultra won’t charge error.

So if you’re still thinking about why won’t My ZTE Nubia Z60 Ultra charge, read on to find out solutions to fix My ZTE Nubia Z60 Ultra won’t charge problem.

Part 1. One-click solution to fix Android phone won’t charge

While you are upset over ‘why My ZTE Nubia Z60 Ultra won’t charge?’, would you mind us helping you around?

Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the ZTE Nubia Z60 Ultra device froze or became unresponsive, bricked, or got stuck on the ZTE Nubia Z60 Ultra logo/blue screen of death or apps started crashing. It can fix every Android system problem.

Dr.Fone - System Repair (Android)

Easy-to-operate program to fix Android phone won’t charge

  • As it supports all the latest ZTE Nubia Z60 Ultra devices, it can even easily fix the ZTE Nubia Z60 Ultra tablet won’t charge issue.
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Note: When you are stressed over ‘why won’t My ZTE Nubia Z60 Ultra charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the ZTE Nubia Z60 Ultra device data.

Phase 1: Preparing and connecting the Android device

Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your ZTE Nubia Z60 Ultra.

fix Android phone won’t charge by android repairing tool

Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.

start to fix

Step 3: Mention the detailed information about your ZTE Nubia Z60 Ultra under the ZTE Nubia Z60 Ultra device information section. Press ‘Next’ then on.

enter android info

Phase 2: Get to ‘Download’ mode for repairing the ZTE Nubia Z60 Ultra device

Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –

  • With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.

fix Android phone won’t charge for a phone with home key

  • If the ‘Home’ button is not there, you got to turn down the ZTE Nubia Z60 Ultra device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.

fix Android phone won’t charge for a phone without home key

Step 2: Click ‘Next’ to start downloading the Android firmware.

download android firmware to fix

Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My ZTE Nubia Z60 Ultra charge’ trouble.

Android phone won’t charge issue fixed

Part 2. 10 common ways to fix Android won’t charge

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1. Check/replace charging cable

Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the ZTE Nubia Z60 Ultra device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.

It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the ZTE Nubia Z60 Ultra device gets damaged and prevents the current from flowing to the phone/tablet.

charging cable

2. Check/clean charging port

The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the ZTE Nubia Z60 Ultra device.


check charging port

The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.

clean charging port

3. Check/replace charging adapter

This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My ZTE Nubia Z60 Ultra won’t charge the issue.

check charging adapter

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### 4\. Try another power source

This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My ZTE Nubia Z60 Ultra won’t charge problem.

5. Clear device Cache

Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the ZTE Nubia Z60 Ultra device’s software, preventing it from recognizing the current.

Follow the steps given below to clear your device’s cache:

• Visit “Settings” and find “Storage”

phone storage

• Now tap on “Cached Data”.


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cached data

• Click “OK” to clear all unwanted cache from your device as shown above.

Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My ZTE Nubia Z60 Ultra won’t charge problem.

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6. Re-start/reboot your phone/tablet

Restarting your device to fix why won’t My ZTE Nubia Z60 Ultra charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.

Restarting a device is simple and can be done by following the steps given below:

• Long press the power button of your device.

• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.

restart device

To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.

7. Download and install the Ampere App

The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.

If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.

charging status full charged discharging

8. Install software updates

Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the ZTE Nubia Z60 Ultra device from charging.

To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.

android software update

If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.

9. Factory reset your device

Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device:

• Visit “Settings” by clicking the settings icon as shown below.

phone settings

• Now select “Backup and Reset” and move on.

backup and reset

• In this step, select “Factory data reset” and then “Reset Device”.

• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

erase everything

Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.

10. Replace your battery

This should be your last resort to fix My ZTE Nubia Z60 Ultra won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.

replace phone battery

Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My ZTE Nubia Z60 Ultra charge or ZTE Nubia Z60 Ultra tablet won’t charge error. So go ahead and try them out now.

How to Fix the Soft Bricked ZTE Nubia Z60 Ultra?

Bricked phone is a serious problem, as your brick smartphone could be suffering from a soft brick or hard brick problem, and must be dealt with carefully. It is very common to see a brick smartphone these days. If you are wondering what exactly is a bricked phone, here is your answer.

A bricked phone, hard brick or soft brick, is a smartphone which refuses to start or boot all the way up the home/main screen of the ZTE Nubia Z60 Ultra device. This issue is observed within most Android phones because users have a tendency to tamper with the ZTE Nubia Z60 Ultra device settings, flashing new and customized ROMs and tweaking with the essential files. Playing around with the phone’s internal set-up leads to such errors, worst of them being a brick smartphone. Usually, a bricked phone does not switch on and stays frozen at the ZTE Nubia Z60 Ultra device logo, a blank screen or even worse, doesn’t respond to any command, even the power on command.

If you are confused about the soft brick and hard brick problems and looking for solutions to fix your priced phone, then here is all you need to know.

Read on to find out more.

Part 1: What is the difference between soft brick and hard brick?

To begin with, let us understand the basic difference between a soft brick and hard brick issue. Both versions of a bricked phone prevent it from booting but differ in their causes and gravity of the problem.

A soft-brick problem is caused merely by a software error/crash and makes your device switch on automatically every time you manually turn it off. This phenomenon is referred to as Boot Loop. Soft bricked Android phones are not as difficult to fix as the hard bricked Android phones. It is convenient to say that a soft bricked phone only boots up half-way and not fully, whereas a hard bricked device does not switch on at all. A hard brick error is thus caused when the kernel, which is nothing but an interface for the software to communicate with the hardware, is tampered with. A hard bricked phone is not recognized by your PC when plugged in and is a serious problem. It requires troubleshooting techniques and cannot be easily fixed as the soft brick problem.

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hard bricked v/s soft bricked

Hard bricked phones are a rare sight, but the soft brick is very common. Given below are ways to fix a soft brick Android phone. The techniques listed here are the best and the most efficient ways to get your phone back to its normal working conditions without losing your important data or damaging your device or its software.

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Part 2: Stuck at the Boot Loop

This is the first sign of a soft bricked Android phone. Boot Loop is nothing but when your phone does not remain switched off and turns itself on automatically, and freezes at the logo screen or blank screen, every time you manually try to power it off.

Stuck at boot loop problem can be fixed by clearing your Cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers and built-in Apps data.

It is advisable to clear Cache partitions regularly to keep your phone free from such glitches.

Since the phone refuses to boot, Cache can be cleared from entering into the Recovery Mode. Different Android devices have different ways to put it in recovery mode. Normally pressing the power key and volume down key helps, but you may refer to your phone’s guide for better understanding and then follow the steps given below to clear the cache partition:

Once you are the recovery mode screen, you will see a number of options as shown in the screenshot.

recovery mode

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

”Wipe cache partition”>

After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you erase all the clogged up and unwanted files. You may loose some App related data, but that is a small price to pay to fix your bricked phone.

If this method does not boot up your brick smartphone and the problem still persists, there are two more things you can try. Read ahead to find out about them.

Part 3: Booting straight into recovery mode

If your bricked phone does not boot up to your Home Screen or Lock screen and instead boots directly into Recovery Mode, there is not much left to do. Booting straight into recovery mode is undoubtedly a soft brick error but it also indicates a possible problem with your current ROM. The only option you have to flash a new ROM to reboot your bricked phone back to its normal functioning.

To flash a new ROM:

Firstly, you must root your phone and unlock the Bootloader. Every phone’s mechanism to unlock the bootloader is different, thus, we suggest to refer to your user manual.

Once the Bootloader is unlocked, take a backup of all your data by selecting “Backup” or “Android” back in recovery mode. The process should not take long and all you need to do is tap “OK” to config backup.

backup and restore

In this step, download a ROM of your choice and store it in your SD Card. Insert the SD Card in your phone to begin the flashing process.

Once at the recovery mode, select “Install Zip from SD Card” from the options.

install zip from sdcard

Scroll down using the volume key and use the power key to select the downloaded ROM.

Scroll down

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select the downloaded ROM

This might take a few minutes of your time, but once the process is complete, reboot your phone.

Hopefully, your bricked phone will not boot normally and work smoothly.

## Part 4: Booting straight into Bootloader

If your bricked phone boots straight into Bootloader, then this a serious issue and must not be taken lightly. Flashing a new ROM or clearing cache partitions are of little help in such a brick smartphone situation. Booting straight into Bootloader is a peculiar soft bricked Android phone feature and can be tackled only by downloading and flashing your original ROM from the manufacturer. In order to do so, a detailed study about your manufacturer’s ROM, ways to download and flash must be carried out. Since different Android phones come with different types of ROMs, it difficult to cover all the aspects about the different types of ROMs.

Brick smartphone problem has become more prominent than phone freezing or hanging issue. Android users are often seen looking for solutions to fix their soft brick and hard brick phones. Android phones are prone to get bricked and thus, it is important for us to know about the three techniques given above. These methods have been tried, tested and recommended by ay affected bricked phone users. Therefore, these tips are reliable and worth a try. So if your phone acts stubborn and refuses to boot normally, examine the problem carefully and adopt one of the solutions given above which best suits your situation.


  • Title: How to Fix Android.Process.Media Has Stopped on ZTE Nubia Z60 Ultra | Dr.fone
  • Author: Nova
  • Created at : 2024-07-19 22:56:11
  • Updated at : 2024-07-20 22:56:11
  • Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-zte-nubia-z60-ultra-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.