How to Fix Android.Process.Media Has Stopped on Vivo V29 | Dr.fone

How to Fix Android.Process.Media Has Stopped on Vivo V29 | Dr.fone

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How to Fix Android.Process.Media Has Stopped on Vivo V29

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Vivo V29. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Vivo V29 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Vivo V29, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

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Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Vivo V29 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Vivo V29 devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

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Step 1. Connect your Vivo V29

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Vivo V29 with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the Vivo V29 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

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Step 2. Repair your Vivo V29 in Download mode.

Read and follow the guide here to boot your Vivo V29 in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Vivo V29 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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Top 10 Fixes for Phone Keep Disconnecting from Wi-Fi On Vivo V29

The revolutionized world is about the internet, online life, and social media. You can get all the information you need from the internet. You are a click away from booking tickets, buying groceries, calling your loved ones, or even you can handle office meetings with the internet.

fix wifi keep disconnecting android

Since everything revolves around the internet, it’s annoying if your WI-FI disconnects. You might question yourself why does my Wi-Fi keep disconnecting from the phone? To know the answer, read the article below.

Part 1: Why Does Your Phone Keep Disconnecting from WiFi?

Is your phone frequently getting disconnected from Wi-Fi? Or the internet service is lagging? We have a few options from which you can inspect your problem. Not all internet issues arise from the service provider, as some issues are because of the Vivo V29 devices that are using the internet. Some of these issues are discussed below for your assistance:

  • Router Problems

If the internet provider is doing their job right, the router might not deliver you the right thing. Like other electronic devices, they can also misbehave. This can happen because the router is faulty, or it can happen because the firmware is outdated.

  • Out of Wi-Fi Range

Why does My Vivo V29 keep disconnecting from Wi-Fi? It is because you might be out of range! The router’s placement is very important. The router transmits frequencies that have a limited range. If you are moving out of the range, the internet automatically disconnects.

  • Wi-Fi Signals Getting Blocked

The signals from the router can dissipate from any other electronic device nearby. Signals like radio and microwaves can interfere with signal strength.

  • Devices Connected with Router

Commonly, a house has around a dozen devices connected to the internet router. People do not think that the router has limited connection slots. It is unable to entertain a specific number of requests for service facilitation. The router has limitations; the service quality will drop if the limitations are exceeded. This drop in quality can also cause internet disconnection from devices.

  • Unstable Internet

If your Vivo V29 gets disconnected frequently, then this disconnection is due to unstable internet, but apart from the above-mentioned problems, there is another reason for internet disconnection.

Sometimes, the internet is stable, but it still disconnects. This is because the internet service provider might not send the best quality internet you have acquired it for. If your internet is stable and the phone still keeps disconnecting, then head onto the next part that will share the top 10 fixes to sort out this issue.

Part 2: 10 Ways to Fix Wi-Fi Keep Disconnecting on Phone

As we have mentioned earlier if your Wi-Fi is stable, but it keeps disconnecting from Vivo V29 S22 or other Android phones, the coming section of this article is for you. We will provide you with 10 solutions with complete assistance to fix the “Wi-fi keeps disconnecting Android“ issue.

Fix 1: Restart Your Phone

If the Wi-Fi keeps disconnecting from your Vivo V29, but the internet is stable, then you should try to fix the issue by restarting your phone. Sometimes, it’s the phone that’s causing a problem, so to resolve it, you can follow the steps given below:

Step 1: Firstly, unlock your phone. Now, press the Power button and hold it for a few seconds.

Step 2: Now, select the ‘Reboot’ option to resolve the issue from the options on the screen.

select reboot option

Fix 2: Check Router Settings

If your Android keeps disconnecting from Wi-Fi, you can also fix the problem by checking the router settings. This is because your phone might be blocked from connecting to the network, and if this is the scenario, your phone will never maintain the connection. You should check the Router’s admin panel or app to remove your phone from the blocklist.

check router settings

Fix 3: Reconnect to Network

To fix the annoying problem that your Wi-Fi keeps disconnecting, you should try forgetting the network and then reconnecting to it. This could be done easily by following the steps below:

Step 1: First, you need to open the Wi-Fi settings menu. This could be done by pressing and holding the Wi-Fi option from the drop-down menu of your phone until the settings open up.

tap on your wifi option

Step 2: A list of all the Wi-Fi networks will appear on the screen. Select the network that is causing trouble from that list and hit the ‘Forget Network’ option.

click on forgot network

Step 3: After that, you should reconnect to this Wi-Fi network by selecting it from the Wi-Fi list and entering its password.

enter wifi password

Fix 4: Restart Your Router

As we discussed, to restart your phone, you can also restart the router to get rid of the problem. For this, hit the restart button on the router to get a fresh start. If the Vivo V29 device has no button, disconnect the power supply and plug it back in to connect again. Most internet issues are resolved by restarting the router.

restart wifi router

Fix 5: Forget Old Networks

The problem that your Wi-Fi keeps disconnecting can also occur because of the list of networks you have connected to. Having yourselves connected to different set of networks could turn out to be quite problematic in the process. In the process of finding and switching to the best network, your device’s Wi-Fi will continually disconnect and reconnect with the nearby networks. To finish this irritating issue, you should remove and forget all the extra networks that you connected previously.

Step 1: You should start by pressing and holding the Wi-Fi option from the drop-down menu on your phone until the Wi-Fi settings screen appears.

open wifi settings

Step 2: You will see a list of all the Wi-Fi networks you have connected to previously. One by one, select each network and hit the ‘Forget Network’ button to remove it.

forgot unnecessary wifi connections

Fix 6. Check Recently Installed Applications

Sometimes, different installed applications can also cause trouble. If your Wi-Fi was fine, but suddenly it started disconnecting, then don’t forget to check the recently installed apps. This is because with not knowing the damage it can cause, you might have installed some VPNs, connections boosters, or firewalls. You can try and disable them but if that doesn’t resolve the problem, then uninstall the app.

Step 1: For uninstalling the problematic application, you have to select it and hold it. You will see a pop-up menu of multiple options; choose the option of ‘Uninstall’ to remove the app from the phone.

tap on uninstall button

Fix 7: Reset Network Settings on your Phone

It’s annoying that your Wi-Fi keeps disconnecting while you are working or studying. Android users can easily get over this problem by resetting the network settings. The steps for this fix are as follows:

Step 1: For resetting the network, start by opening the ‘Settings’ menu on your phone. Then, scroll down, look for the ‘Connection & Sharing’ option, and select it.

access connect and sharing

Step 2: As you progress onto a new screen, you will find the option of “Reset Wi-Fi, Mobile Networks, and Bluetooth” in the menu. Select the option to lead to the next window.

open reset option

Step 3: Click on the option of “Reset Settings” present on the bottom of the next screen that shows up. Provide confirmation of resetting these settings by inserting your device’s PIN, if any.

click on reset settings button

Step 4: After providing the appropriate clearances, you will be asked for another confirmation of resetting the Vivo V29 device’s networks to default. Click “OK” to execute.

tap on ok button

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Fix 8: Check Routers Range

If your Wi-Fi automatically disconnects and connects again while you are roaming in the house, then it is because of the router’s range; you should check it. For this, you can consider changing and modifying your AP (Access Point) band on your router.

Although the 5GHz frequency band is recognized for providing better network speeds, this band has a shorter range as compared to the 2.4GHz band, which has a better coverage of area. You can easily shift your router’s range through its configuration page. It is considered optimal to utilize the 2.4GHz frequency band for better ranges.

change routers range

Fix 9: Stay Connected while Asleep

Most Android phones have a battery-saving feature. This feature disables the network connections to save the battery of the phone. If this is why the Wi-Fi keeps disconnecting, follow the steps shared below to fix it:

Step 1: Start by opening the ‘Settings’ menu on your phone. Then scroll down until you find the ‘Battery’ option and open it.

open battery settings

Step 2: Then, from the battery screen, hit the ‘More Battery Settings’ options. Then, you will see the ‘Stay Connected while Asleep’ option; turn it on.

enable connected while asleep

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Fix 10: Upgrade Router Firmware

If none of the above-shared fixes work, the last fix to resolve the problem is upgrading your router firmware. For this, you should contact any professional who knows network operations as upgrading router firmware takes time and requires knowledge.

Wi-Fi Stay Connected

The article above has discussed 10 solutions that offer a comprehensive toolkit to tackle the persistent issue of Wi-Fi keeps turning off Android. By toggling Airplane Mode, restarting your device, adjusting settings, and updating firmware, among other steps, you can effectively address and resolve this connectivity problem. With these solutions at your disposal, you can regain a stable and uninterrupted Wi-Fi experience on your Vivo V29.

7 Solutions to Fix Error Code 963 on Google Play Of Vivo V29

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

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can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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  • The tool is recommended for its higher success rate.
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  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Vivo V29 prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Vivo V29 device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Vivo V29 and PC

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fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Vivo V29 or tablet entered in Download mode. For this, following are the steps to be taken:

If the Vivo V29 device contains Home button:

  • Turn the Vivo V29 device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Vivo V29 device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

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Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Vivo V29 device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

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select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.


  • Title: How to Fix Android.Process.Media Has Stopped on Vivo V29 | Dr.fone
  • Author: Nova
  • Created at : 2024-07-19 22:54:42
  • Updated at : 2024-07-20 22:54:42
  • Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-vivo-v29-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.