How to Fix Android.Process.Media Has Stopped on Tecno Spark Go (2023)

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

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Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

1. Moving from one custom ROM to another can cause this error to occur
2. A failed firmware upgrade may also be to blame
3. A virus attack can also result in this error among many others
4. Restoring apps via a Titanium backup is also a major cause
5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Tecno Spark Go (2023). The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Step 2. Connect your device

Then connect your Tecno Spark Go (2023) to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Tecno Spark Go (2023), you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

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Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Tecno Spark Go (2023) device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

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Step 1. Connect your Tecno Spark Go (2023)

After launching Dr.Fone, click on “System Repair” from the main window.

Then connect your Tecno Spark Go (2023) with the correct cable and choose “Android” > click “Start”.

In the Tecno Spark Go (2023) device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

Step 2. Repair your Tecno Spark Go (2023) in Download mode.

Read and follow the guide here to boot your Tecno Spark Go (2023) in Download mode.

Then click “Next” to start downloading the firmware.

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Tecno Spark Go (2023) device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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How to Fix Unfortunately, Contacts Has Stopped Error on Tecno Spark Go (2023)

Have you recently noticed a message stating “Contacts has stopped”? This is enough to take away all your peace. As, our native contacts app stashes all our useful contacts which are time and again needed by a user. It’s malfunctioning is enough to give us chills. But, why the Tecno Spark Go (2023) or any other Android device incurs such problems?

It can occur while you launch the app or while you’re in the app already finding the required contact or when any other application is trying to gain access to it. So, to rage a battle with this issue, you need to seek help of some powerful methods in killing down the issue of contacts app crashes. And, the best part is that you’ve secured yourself by reaching the right place. We will be taking an in-depth discussion on several methods that may prove to be helpful. Let’s read them up here now.

Part 1: Get Android system fixed in one click

We’re always in search of a method that provides handy solution in a quite speedy and hassle-free manner. There are hundreds of tips and tricks for the same. You never know the possibility of firmware being the major drawback. No amount of manual methods can beat the performance of Dr.Fone - System Repair (Android).It is capable of providing 100% solution to any kind of issues, your phone gets troubled with. It is designed with the technology of combating the problem of black screen of death, app crashes and several other issues. In just a single-click, ward off the issue and free your device with errors

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In this tutorial, we will learn the methodology of addressing the contacts keep stopping problem and gain triumph over it.

Step 1: Load program and draw connection of device

Download Dr.Fone - System Repair (Android) on PC. While program installs, use USB cable to connect device with system. From interface, tap on “System Repair” main window.

Step 2: Opt for Android Repair option

You’ll be directed to the “System Repair” screen where you have to opt for “Android Repair” options appearing over the left panel of the program. After that, do not forget to press “Start”.

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Step 3: Key in device information

From following screen, fill the fields of “Brand”, “Name”, “Model”, “Country” and several other parameters. Then, tap on “Next” option to proceed further.

Step 4: Download Firmware package

Just follow the on-screen steps for booting your Tecno Spark Go (2023) into download mode. Then, hit the “Next” button to proceed with downloading the most suitable firmware package for your Tecno Spark Go (2023).

Step 5: Repair Android phone

Once the software downloads, the program will automatically repair any issues irking over your phone. Now, your phone is all free from contacts error.

Part 2: 9 Common ways to fix “Unfortunately, Contacts Has Stopped”

2.1 Restart Android system

Our response to any minuscule issue is straightaway restarting phone. This helps in clearing out any problem that might have disrupt the functioning of phone. So, to fix the problem of “Contacts app won’t open”, you too can try out your hand in this method.

Get hold of your Android system and long press the power button.
This will fadeout the main screen and showcase several options from where you’ve to tap on “Reboot/Restart” mode.

Now, your device will quickly reboot the Tecno Spark Go (2023) device. Once, the Tecno Spark Go (2023) device regains its normal state, check whether the issue is coming again or not.

2.2 Clear cache and data of Contacts app

The cache memory basically stashes the copies of the concerned application. It is indeed a streak of copies of the desired app storing information and incurring additional space on the storage. This might be the reason why the contact app crashes rapidly on your Tecno Spark Go (2023). Hence, it can prove to be a good remedy for this problem. Just follow down the steps mentioned below-

First of all, go to “Settings” application from the app drawer or from the notification panel.
Now, surf and select for “Applications” or “Apps & notifications”.
Here, you need to browse for “Contacts” app and open it.
On “Contacts” app, just tap on “CLEAR CACHE” and “CLEAR DATA” button. This will prompt the cache memory to be cleared.

2.3 Wipe cache partition

As we know the cache memories are the temporary files build by the firmware. These are of little importance as they are bound to become a bit more corrupted in nature. And sometimes, may indirectly become a hurdle for the working of contacts app. It is good if the Tecno Spark Go (2023) device is cleared off from the caches. Instead of manually wiping down the cache memory, we will understand how to clear off the cache partition in the following steps.

From device, just power off your device. Then, press the “Volume Down + Power” button with “Home” combinations together.
In a moment’s time, lose fingers from the “Power” button but do not release fingers from “Volume Down” and “Home” buttons.
Once you view the “Android System Recovery” screen, just lose the “Volume Down” and “Home” buttons.
Over the options available, just opt for “wipe cache partition” by tapping the “Volume down” button until the desired option is highlighted.
Finally, push the “Power” key to give consent to the selection.

After, the process is through there will be an option for “Reboot System Now”. Tap on it and restart the Tecno Spark Go (2023) device.

2.4 Disable Google+ app

The root cause for detecting any problem is not very easy. You never know the overloading of Google + application might have directly impacted contacts app crashes. To resolve it, disabling it may prove to be a helpful solution. Here is the quick reference for disabling Google+ application.

First of all, visit “Settings” from your Tecno Spark Go (2023).
In “Settings”, visit the “Application Manager” or “Applications” menu and browse for “Google +” app.
From the application main page, you can choose to do either of the methods:

Either, completely disable the application to work by pressing on “Force stop” or “Disable” feature.
Or, brush away the unnecessary cache piled up on your storage by using “Clear Cache” functionality.

There will be a prompt stating that the application may misbehave. However, you must disable the feature and check whether it worked out for you or not.

2.5 Update your device software

Many a times, we skip updating our device software thinking it is of less importance. In fact, one must not miss out the updates that occurs in phone. As, without the updates, the scope of some applications are affected to some extent. For its better functioning and avoiding issues like “contacts keep stopping”, here is how you should update device software.

First and foremost, head on to “Settings” menu. Over there, click on “About Device”.
There, you need to tap over “Software Update”.

The device will now check whether there are any updates available for your device. If yes, then update application right away.

2.6 Reset App Preferences

As stated, the malfunctioning of contacts can be due to be any unexpected reason. Hence, users can opt for resetting app preferences. This may prove to be helpful in brushing away the issue of “Contacts app won’t open”.

Launch “Settings” app and surf for “Apps” or “Applications” option on your Tecno Spark Go (2023).
Just, tap over the three dots appearing at the upper right section and then tap on “Reset app preferences”.
At last, just select “Reset default apps”.

2.7 Delete voicemail

Do you happen to exchange voicemails quite often? It can trigger to be the reason for contact app crashes. If your device happens to have a bulk of voicemails, you must get rid of them sooner or later. As, these might standout to be the prime reason for contacts stopping on Tecno Spark Go (2023). If you’re unaware about the procedure of removing all kinds of voicemails, you can proceed to make use of the following steps.

Start with, launching the “Google Voice” app.
From there, duly opt for “Voicemail”.
Just click on the press menu option and at last select “Delete” option.

2.8 Uninstall the downloaded apps

Some applications contain some unwanted advertisements and some elements of malware. This can be enough for disrupting the functionality of the built-in contact app won’t open. It is crucial for your phone to be detoxed from such elements. You need to manually scrap off such applications. Do, ensure to download the application from the genuine source for future use.

On your Tecno Spark Go (2023), just go to “Home” screen and tap on “Apps” icon.
Then, tap on “Settings” icon followed by going to “Applications” or “Apps & Preferences” menu.
After that, tap on “Menu icon” which will showcase the apps installed on device.
Simply, open the app and hit the “Uninstall” button to brush away that app. Repeat the same with other application(s).

Now, check whether you’ve fought the battle with the problem or not.

2.9 Reset to Factory Settings

Last but not least, if all the methods falls flat to resolve the issue of contacts app won’t open. Then, it might be your device has some internal problem. This can be any software crash which might not be fixing with the aforementioned steps. That is where reset to factory settings may prove to be a good option. With this method, your phone will be cleared of all the components, settings and everything present in it. Here are is the comprehensive tutorial for biding bye to the problem of contacts app won’t open.

Note: Do ensure to take a backup of all the data available in your device. As, we don’t want you to regret afterwards.

Just go to “Settings” and surf and select “Backup & Reset” option.
You need to toggle on the option for performing the backup on your Google account.
Then, tap on “Reset” button and then tick mark the option for resetting your phone.

Why Your Tecno Spark Go (2023) Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Tecno Spark Go (2023) screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

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5 Solutions to Solve Tecno Spark Go (2023) Screen Unresponsive Issues

An unresponsive Tecno Spark Go (2023) screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Tecno Spark Go (2023) screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Tecno Spark Go (2023) screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Tecno Spark Go (2023) device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Tecno Spark Go (2023) device shuts down. Then, press and hold the power button to turn the Tecno Spark Go (2023) device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Tecno Spark Go (2023) device and clear any temporary files or processes causing the issue.

Step 1. Leave your Tecno Spark Go (2023) device on until the battery completely drains and the Tecno Spark Go (2023) device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Tecno Spark Go (2023) screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Tecno Spark Go (2023) device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

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4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Tecno Spark Go (2023) device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Tecno Spark Go (2023) screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Tecno Spark Go (2023) phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Tecno Spark Go (2023) phone’s touchscreen.

5. Contact Customer Service

If none of the above solutions work, it may be time to contact Tecno Spark Go (2023) customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Tecno Spark Go (2023) website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Tecno Spark Go (2023) Screen Unresponsiveness

While Tecno Spark Go (2023) devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Tecno Spark Go (2023) device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Tecno Spark Go (2023), A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Tecno Spark Go (2023) device may become unresponsive due to wear and tear. This can happen to models like the Tecno Spark Go (2023) F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Tecno Spark Go (2023) device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Tecno Spark Go (2023) Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Tecno Spark Go (2023) device itself may be necessary in severe cases. Protecting the Tecno Spark Go (2023) device with a case and handling it carefully to prevent physical damage is important.

While Tecno Spark Go (2023) devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Tecno Spark Go (2023) Screen Unresponsiveness Issue

One of the most effective ways to prevent Tecno Spark Go (2023) Screen unresponsiveness is by keeping the Tecno Spark Go (2023) device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Tecno Spark Go (2023) Screen unresponsiveness is by protecting the Tecno Spark Go (2023) device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Tecno Spark Go (2023) device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Tecno Spark Go (2023) App Store.

Using a reliable tool like Dr. Fone can help prevent Tecno Spark Go (2023) Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Tecno Spark Go (2023) Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Tecno Spark Go (2023) device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Tecno Spark Go (2023) Screen unresponsiveness and keep your device running smoothly.

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How to Fix Android.Process.Media Has Stopped on Tecno Spark Go (2023) | Dr.fone