How to Fix Android.Process.Media Has Stopped on Poco M6 Pro 5G | Dr.fone

How to Fix Android.Process.Media Has Stopped on Poco M6 Pro 5G | Dr.fone

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How to Fix Android.Process.Media Has Stopped on Poco M6 Pro 5G

Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.

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android process media has stopped

Part 1. Why this error pops up?

There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:

  • 1. Moving from one custom ROM to another can cause this error to occur
  • 2. A failed firmware upgrade may also be to blame
  • 3. A virus attack can also result in this error among many others
  • 4. Restoring apps via a Titanium backup is also a major cause
  • 5. Failure of certain apps such as the download manager and the media storage

Part 2. Back up your Android Data First

It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Poco M6 Pro 5G. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .

Wondershare Dr.Fone

Flexibly Back up and Restore Android Data

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  • Preview and selectively restore the backup to any Android device.
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Follow the steps below to learn how to back up your phone in steps.

Step 1. Download, install, and run the program

Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.

Android. Process. Media - backup android

Step 2. Connect your device

Then connect your Poco M6 Pro 5G to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.

Android. Process. Media - recognize phone

Step 3. Begin to backup

When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.

Android. Process. Media - select data types

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Part 3. How to Fix “Android. Process. Media” Error

With a full backup of your Poco M6 Pro 5G, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.

Method 1: Ensure app and system updates

Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.

Step 1: Visit the Google Play Store to check for available app updates.

Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.

Method 2: Reset app preferences

App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.

Step 1: Go to “Settings” on your device.

Step 2: Access “Apps.”

Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”

Method 3: Clear the cache and data on your device

Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.

Step 2: Next, find Google Play from the same Manage Applications page.

Step 3: Tap on it and then Tap on clear cache.

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clear crash

Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK

Step 5: Next you need to open Google Play and when presented with an error, click OK

Step 6: Turn off the Poco M6 Pro 5G device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.

### Method 4: Check Google Sync & Media Storage settings

Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.

Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable

Step 3: Use the same method as above to clear the Download Manager data

Step 4: Turn off your device and then turn it on

This Should clear the error message for good.

Method 5: Boot your device into safe mode

Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.

Method 6: Fix the error by using a dedicated repair tool

Dr.Fone - System Repair (Android)

Fix Android process media has stopped issue in one click

  • Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
  • Industry’s 1st tool for one-click Android repair. Without any data loss.
  • Supports all the new Poco M6 Pro 5G devices like Galaxy S8, S9, S22, etc.
  • Step-by-step instructions provided. No technical skills required.

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Step 1. Connect your Poco M6 Pro 5G

After launching Dr.Fone, click on “System Repair” from the main window.

fix android.process.media stopping by drfone

Then connect your Poco M6 Pro 5G with the correct cable and choose “Android” > click “Start”.

select android repair to fix android.process.media stopping

In the Poco M6 Pro 5G device information interface, remember to select the correct information. Then confirm the warning and click “Next”.

select device details

To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.

fix android.process.media stopping by entering code

Step 2. Repair your Poco M6 Pro 5G in Download mode.

Read and follow the guide here to boot your Poco M6 Pro 5G in Download mode.

fix android.process.media stopping in download mode

Then click “Next” to start downloading the firmware.

start downloading firmware

It may take a while, so you could have a cup of coffee to wait for the repair process completed.

android.process.media stopping fixed

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Method 7: Factory Reset your device

If the above steps fail, you might need to perform a factory reset. A factory reset restores the Poco M6 Pro 5G device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.

Method 8: Seek Manufacturer Support

If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.

It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.

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7 Solutions to Fix Error Code 963 on Google Play Of Poco M6 Pro 5G

People are increasingly complaining about Google Play Error Codes which pop-up during downloading, installing or updating an App via Google Play Store. Amongst these, the most recent and common one being Error Code 963.

Google Play Error 963 is a typical error which shows up not only when you try to download and install an App but also during App update.

Error 963 cannot be attributed to a particular App or its update. It is a Google Play Store error and is experienced by Android users across the world.

Error Code 963, just like any other Google Play Store errors, is not something difficult to deal with. It’s a minor glitch which can be fixed easily. There is no need to worry or panic if you see Error 963 on Google Play Store preventing your favorite App from downloading or updating.

Read on to find out more about the Google Play Error 963 and best ways to fix it.

Part 1: What is Error Code 963?

Error 963 is a common Google Play Store error which basically hinders Apps from downloading and updating. Many people get worried when Error Code 963 does not let them install new Apps or update existing ones. However, please understand that Google Play Error is not such a big deal as it may sound and can be overcome easily.

Error 963 pop-up message reads as follows: “cannot be downloaded due to an error (963)” as shown in the image below.

cannot download app

A similar message shows up even while you are trying to update an App, as shown in the screenshot below.

can't update app

Error Code 963 is basically an outcome of data crash which mostly is seen in cheaper smartphones. There might another reason for Error 963 preventing Apps from downloading and updating, which is Google Play Store Cache being corrupted. People also speculate SD Card related issues as many-a-times external memory enhancer chips do not support large Apps and their updates. Also, Error 963 is very common with HTC M8 and HTC M9 smartphones.

All these reasons and more can handle with ease and you can continue to use Google play services smoothly. In the following segment, we will discuss various fixes to cure the problem to enable to you download, install and update Apps on your device normally.

Part 2: Easiest solution to fix Error Code 963 on Android

When it comes to the most convenient solution to fix error 963, Dr.Fone - System Repair (Android) cannot be missed. It is the most productive program that covers a wide range of Android issues. It ensures full safety while performing and one can fix the Android issues in a hassle-free way.

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  • It’s considered as the first tool that offers one-click operation for Android repairing.
  • There’s no technical expertise needed to use this tool.

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This section will provide you the tutorial guide for how to fix error code 963.

Note: Before moving to solve the error 963, we would like to inform you that the process may result in wiping away your data. And therefore, we suggest you to make backup of your Poco M6 Pro 5G prior to fixing this Google Play error 963.

Phase 1: Connecting and preparing the Poco M6 Pro 5G device

Step 1 – To begin fixing error 963, run Dr.Fone after downloading and installing it on your PC. Now, pick out the ‘System Repair’ tab from the main screen. Thereupon, with the help of a USB cable, make connection between your Poco M6 Pro 5G and PC

fix google play error 963 using repair tool

Step 2 – On the left panel, you’re supposed to choose ‘Android Repair’ and then click the ‘Start’ button.

select the android repair option

Step 3 – On the following screen, you need to choose the appropriate details for your device like the name, brand, model, country/region etc. Later, go for warning confirmation and hit ‘Next’.

device references selected

Phase 2: Taking Android device in Download mode for repairing

Step 1 – It is essential to get your Poco M6 Pro 5G or tablet entered in Download mode. For this, following are the steps to be taken:

If the Poco M6 Pro 5G device contains Home button:

  • Turn the Poco M6 Pro 5G device off and then keep holding the ‘Power’, ‘Volume Down’ and ‘Home’ buttons altogether for about 10 seconds. Next, release them all and push the ‘Volume Up’ key. This way, your device will enter the Download mode.

fix google play error 963 on android with home key

If the Poco M6 Pro 5G device contains no Home button:

  • Switch off your phone/tablet and press the ‘Volume Down’, ‘Bixby’ and ‘Power’ buttons for 10 seconds. Leave the buttons and then press the ‘Volume Up’ button for entering download mode.

fix google play error 963 on android without home key

Step 2 – Press the ‘Next’ button and then the program will commence the firmware downloading.

firmware downloaded

Step 3 – Upon successful downloading and verification of the firmware, the process of Android device repairing will begin automatically.

start the fixing process

Step 4 – Within a while, the Google play error 963 will be vanished.

make the fix google play error 963 disappear on android

Part 3: 6 Common Solutions to fix Error Code 963

fix Error Code 963

Since there is no specific reason for Error Code 963 to occur, similarly there is no one solution to the problem. You may use any one of them below or try them all to never see Error Code 963 on your device.

1. Clear Play Store Cache and Play Store Data

Clearing Google Play Store Cache and Data basically means keeping Google Play Store clean and free from trouble-making data stored in respect of it. It is advisable to carry out this process regularly to prevent Errors like Error Code 963 from occurring.

Follow the steps given below to fix  Error Code 963:

Visit “Settings” and select “Application Manager”.

Application Manager

Now select “All” to see all downloaded and built-in Apps on your device.

Select “Google Play Store” and from the options that appear, tap on “Clear Cache” and “Clear Data”.

Clear Data

Once you are done clearing Google Play Store Cache and Data, try to download, install or update the App facing Google Play Error 963 again.

2. Uninstall updates for Play Store

Uninstalling Google Play Store updates is an easy and quick task. This method is known to have helped many as it brings back the Play Store to its original state, free from all updates.

Visit “Settings” and select “Application Manager”.

select “Application Manager”

Now select “Google Play Store” from “All” Apps.

select “Google Play Store”

In this step, click on “Uninstall Updates” as shown below.

Uninstall Updates

3. Shift the App from SD Card to device’s memory

This method is strictly for certain Apps which cannot be updated because they are stored on an external memory card, i.e., SD Card. Such memory enhancing chips do not support large Apps and due to a shortage of space prevents them from updating. It advisable to move such Apps from the SD Card to the Poco M6 Pro 5G device’s internal memory and then try to update it.

Visit “Settings” and select “Apps”.

select “Apps”

From “All” Apps click on the App which is unable to update.

Now click on “Move to Phone” or “Move to internal storage” and try to download its update again from the Google Play Store.

“Move to internal storage”

Try updating the App now. If the Apps’s update does not download even now, DO NOT worry. There are three more ways to help you.

4. Unmount your external Memory Card

Error Code963 may also occur due to an external memory chip used in your device to enhance its storage capacity. This is very common and can be dealt with by unmounting the SD Card temporarily.

To unmount your SD Card:

Visit “Settings” and keep scrolling downwards.

Now select “Storage”.

From the options that appear, select “Unmount SD Card” as explained in the screenshot below.

select “Unmount SD Card”

Note: If the App or its update downloads successfully now, do not forget to mount the SD Card back.

5. Remove and Re-add your Google account

Deleting and re-adding your Google account in might sound a little tedious but it does not take much of your precious time. Moreover, this technique is very effective when it comes to fixing Error  Code 963.

Carefully follow the steps given below to remove and then re-add your Google account:

Visit “Settings”, under “Accounts” select “Google”.

Select your account and from the “Menu” select “Remove account” as shown below.

select “Remove account”

Once your account is removed, follow the steps given hereunder to add it back again after a few minutes:

Go back to “Accounts” and select “Add Account”.

select “Add Account”

Select “Google” as shown above.

In this step feed in your account details and your Google account will be configured once again.

6. Special technique for HTC users

This technique is specially crafted fro HTC smartphone users who frequently face Google Play Error 963.

Follow the step-by-step instructions given below to uninstall all updates for your HTC One M8 Lock Screen App:

Visit “Settings” and find “HTC Lock Screen” under “Apps”.

Now click on “Force Stop”.

In this step, Click on “Uninstall Updates”.

This remedy is as simple as it sounds and has helped many HTC users to get rid of Error 963.

Google Play Errors are a very common phenomenon these days, especially Error Code 963 which usually occurs in the Google Play Store when we try to download, install or update an App. There is no need to worry if you see Error Code 963 pop-up on your screen as your device and its software are not to be blamed for Error 963 to suddenly surface. It is a random error and can be fixed easily by you. You do not need any technical assistance to deal with the issue. All you need to do is follow the steps introduced in this article to use Google Play Store and its services smoothly.

How To Revive Your Bricked Poco M6 Pro 5G in Minutes

Poco M6 Pro 5G has established a notable presence within the custom development arena. This trait holds for Poco M6 Pro 5G. Today, it’s still one of the most popular budget smartphones available. The popular smartphone offers the freedom to flash custom ROMs, attain administrative privileges, access countless customization options, and much more.

Yet, delving into these capabilities comes with its share of risks. The potential for your Poco M6 Pro 5G to brick is high if you don’t know what you’re doing. This page teaches you how to unbrick your Poco M6 Pro 5G if it happens.

Part 1. Potential Causes of a Poco M6 Pro 5G Becoming Bricked

The factors that lead to your Poco M6 Pro 5G to brick vary. The possible solutions also depend upon the underlying causes. At times, the manufacturer’s intervention remains the only viable remedy. Below are the most frequent causes of bricking.

  • The presence of malicious malware can harm your Poco M6 Pro 5G. This can result in a ‘bricked’ state devoid of functionality.
  • Altering the bootloader, system partition, or other critical software components risks triggering a bricking event.
  • Bricking can also occur due to errors during the update process. Whether through automatic or manual downloads, any interruption during software updates can cause your Poco M6 Pro 5G to brick.
  • Using inappropriate methods when performing root access can also result in bricking. Performing root access is dangerous as it grants entry to the Poco M6 Pro 5G device’s root directory housing the operating system.

Every Android device is susceptible to experiencing a system failure that leads to a bricked state. The risk remains consistent whether your device is from Poco M6 Pro 5G, Poco M6 Pro 5G, Poco M6 Pro 5G, or any other brand. That’s why it’s strongly advised against modifying their smartphones, especially when you don’t know what you’re doing.

Part 2. Techniques To Unbrick a Poco M6 Pro 5G

When faced with a bricked Poco M6 Pro 5G, below are various techniques to revive it. Whether through software resets or hardware interventions, these methods can help breathe life back into your device.

unbrick redmi note 9 techniques

Discharge the Battery

A particular suggestion involves allowing the Poco M6 Pro 5G device’s battery to discharge fully, enabling proper functionality of the Flash Tool software. This process typically spans a few days and is recommended by some specialists.

Perform a Factory Reset

Accessing the Poco M6 Pro 5G device settings is impossible if your Poco M6 Pro 5G bricks. For this reason, it is recommended to enter Recovery Mode. Here’s how.

  • Step 1: Press and hold the Power button and select the Restart option. During the reboot, press the Volume Up and Power keys simultaneously.

factory reset a redmi note 9

  • Step 2: The main menu will show three options: Reboot, Wipe Data, and Connect with MIAssistant. Choose Reboot.

Explore Dedicated Software Tools To Fix Bricked Phones

Poco M6 Pro 5G offers its official software tools, such as the Poco M6 Pro 5GFlash Tool. It’s designed for advanced users familiar with flashing firmware onto their devices. Here’s how.

mi flash tool main window

  • Step 2: Download the Stock Firmware of Poco M6 Pro 5G and extract it on your computer. Press and Hold the Power and Volume Down buttons for at least 5-10 seconds to enter Fastboot Mode.

Software Update Pro - Check and update software installed on your computer.

mi flash fastboot mode

  • Step 3: Connect your Poco M6 Pro 5G to the computer using a USB cable. Launch Poco M6 Pro 5GFlash Tool and locate the Firmware you have downloaded on the computer. Click the refresh > flash to begin the flashing process.

mi flash tool firmware

  • Step 4: The SUCCESS result should appear in the Poco M6 Pro 5GFlash Tool once the flashing process is done.

mi flash tool success

However, if the Poco M6 Pro 5GFlash Tool did not unbrick your Poco M6 Pro 5G, consider using Wondershare Dr.Fone - System Repair (Android). The platform allows you to unbrick your Poco M6 Pro 5G with a few clicks.

Part 3. Reviving Your Poco M6 Pro 5G Using Wondershare Dr.Fone - System Repair (Android)

Dr.Fone - System Repair (Android) equips Poco M6 Pro 5G users with the ability to tackle soft brick and hard brick issues. This specialized Android repair tool enables you to restore your Poco M6 Pro 5G through a streamlined process, requiring just a few simple clicks.

dr.fone system repair main window

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Key Features

Dr.Fone - System Repair (Android) offers several benefits to unbrick your Poco M6 Pro 5G easily. Below are its key features.

  • Fix Common Poco M6 Pro 5G Problems in Minutes. This tool provides comprehensive solutions for common issues like black screen, Play Store not working, boot loops, or even bricked Android devices .
  • Compatibility with Over 1000 Android Models. This app fixes glitches across modern Android devices. The software is compatible with an extensive range of models. Whether your Poco M6 Pro 5G is unlocked or carrier-bound, restoration is not a problem.
  • Unparalleled Software Flexibility. Dr.Fone - System Repair (Android) also boasts an added capacity to mend iOS devices. This versatile tool is your all-inclusive solution for mobile devices, ensuring convenience whether you own an iOS or Android device.

Advantage of Dr.Fone - System Repair (Android) for Unbricking Poco M6 Pro 5G

Here are three benefits to choosing Dr.Fone - System Repair (Android) for unbricking a Poco M6 Pro 5G. You’ll further believe Dr.Fone is a reliable assistant when reviving your bricked Poco M6 Pro 5G.

Simplified Firmware Management

Dr.Fone eliminates the tedious search for appropriate firmware when unbricking your Poco M6 Pro 5G. The platform automatically downloads the correct firmware for your device. The hassle of identifying and manually procuring firmware is removed, saving time and ensuring a smoother unbricking process.

User-Friendly Approach

One of Dr.Fone’s key strengths is its user-friendly design. It caters to users with varying levels of technical expertise by employing a step-by-step process. This approach guides users through the repair process with clarity. It reduces the requirement for advanced technical knowledge.

Free Version for Evaluation

Dr.Fone - System Repair (Android) offers a free version for everyone. It allows users to test its capabilities before committing to a purchase. This trial version grants users the opportunity to assess the tool’s effectiveness and suitability for unbricking their Poco M6 Pro 5G. This instills confidence before investing in a full license.

How To Unbrick Poco M6 Pro 5G Using Dr.Fone - System Repair (Android)

Dr. Fone’s features are perfect for unbricking Poco M6 Pro 5G devices. Below are the procedures to restore your Poco M6 Pro 5G from its bricked state.

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  • Step 1: Download and install Dr.Fone - System Repair (Android) on your computer. After launching the application, click System Repair. Then, click Android as the Poco M6 Pro 5G device type. Connect your Poco M6 Pro 5G. Indicate Phone Brick as the Android issue and initiate the process by clicking Start.

choosing a problem on dr.fone app

  • Step 2: Select the appropriate device information corresponding to your Poco M6 Pro 5G. Choose Brand, Name, Model, Country, and Carrier. Confirm by checking the I agree button, then proceed to the next step by clicking Next.

set up device information

  • Step 3: Given that the Poco M6 Pro 5G lacks a Home button, click the Phone without Home button option. Follow the prompts displayed on-screen and proceed by clicking Next to initiate the process of restoring your bricked phone.

follow on screen prompts

  • Step 4: As your Poco M6 Pro 5G enters Download Mode, the firmware download will start automatically. Follow the on-screen instructions. Wait for the system to initiate the repair procedure automatically. Upon completion, a message will pop up on the main window. Click Done to exit the tool. You can click Try again to repeat the process if needed.

redmi note 9 finished unbricking

You May Also like:

How To Fix iPhone Bricked After iOS 17/iOS 16/iOS 15 Update
How to Fix It If Your Poco M6 Pro 5G Phone Got Bricked?

Conclusion

Don’t let a bricked Poco M6 Pro 5G stand in your way. Use the array of techniques from basic troubleshooting to advanced software tools to breathe life back into your device. Unbrick your Poco M6 Pro 5G to its full functionality using the methods provided or Dr.Fone’s adept assistance.

Lastly, you can still refer to Poco M6 Pro 5G for repairs. It remains the primary solution in numerous cases. Utilizing your warranty can alleviate the associated costs. Seeking assistance from a specialized technician is also a viable route to consider for a thorough device assessment.


  • Title: How to Fix Android.Process.Media Has Stopped on Poco M6 Pro 5G | Dr.fone
  • Author: Nova
  • Created at : 2024-07-19 22:52:22
  • Updated at : 2024-07-20 22:52:22
  • Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-poco-m6-pro-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
  • License: This work is licensed under CC BY-NC-SA 4.0.