How to Fix Android.Process.Media Has Stopped on Oppo A78 5G | Dr.fone
How to Fix Android.Process.Media Has Stopped on Oppo A78 5G
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
Part 1. Why this error pops up?
There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
- 1. Moving from one custom ROM to another can cause this error to occur
- 2. A failed firmware upgrade may also be to blame
- 3. A virus attack can also result in this error among many others
- 4. Restoring apps via a Titanium backup is also a major cause
- 5. Failure of certain apps such as the download manager and the media storage
Part 2. Back up your Android Data First
It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Oppo A78 5G. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
Wondershare Dr.Fone
Flexibly Back up and Restore Android Data
- One-click to back up Android data to the computer.
- Preview and selectively restore the backup to any Android device.
- Supports 8000+ Android devices.
- There is no data lost during backup, export, or restore.
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Follow the steps below to learn how to back up your phone in steps.
Step 1. Download, install, and run the program
Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
Step 2. Connect your device
Then connect your Oppo A78 5G to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.
Step 3. Begin to backup
When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.
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Part 3. How to Fix “Android. Process. Media” Error
With a full backup of your Oppo A78 5G, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates
Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
Step 1: Visit the Google Play Store to check for available app updates.
Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.
Method 2: Reset app preferences
App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
Step 1: Go to “Settings” on your device.
Step 2: Access “Apps.”
Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”
Method 3: Clear the cache and data on your device
Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.
Step 2: Next, find Google Play from the same Manage Applications page.
Step 3: Tap on it and then Tap on clear cache.
Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK
Step 5: Next you need to open Google Play and when presented with an error, click OK
Step 6: Turn off the Oppo A78 5G device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Method 4: Check Google Sync & Media Storage settings
Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable
Step 3: Use the same method as above to clear the Download Manager data
Step 4: Turn off your device and then turn it on
This Should clear the error message for good.
Method 5: Boot your device into safe mode
Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
Method 6: Fix the error by using a dedicated repair tool
Dr.Fone - System Repair (Android)
Fix Android process media has stopped issue in one click
- Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
- Industry’s 1st tool for one-click Android repair. Without any data loss.
- Supports all the new Oppo A78 5G devices like Galaxy S8, S9, S22, etc.
- Step-by-step instructions provided. No technical skills required.
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Step 1. Connect your Oppo A78 5G
After launching Dr.Fone, click on “System Repair” from the main window.
Then connect your Oppo A78 5G with the correct cable and choose “Android” > click “Start”.
In the Oppo A78 5G device information interface, remember to select the correct information. Then confirm the warning and click “Next”.
To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.
Step 2. Repair your Oppo A78 5G in Download mode.
Read and follow the guide here to boot your Oppo A78 5G in Download mode.
Then click “Next” to start downloading the firmware.
It may take a while, so you could have a cup of coffee to wait for the repair process completed.
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Method 7: Factory Reset your device
If the above steps fail, you might need to perform a factory reset. A factory reset restores the Oppo A78 5G device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
Method 8: Seek Manufacturer Support
If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
![safe Download](https://images.wondershare.com/drfone/security.svg)safe & secureOppo A78 5G Not Connecting to Wi-Fi? 12 Quick Ways to Fix
Nowadays, it’s pretty much essential to have your Oppo A78 5G or smartphone connected to the internet. Whether you’re watching videos, looking something up, or using any kind of app, you need the internet for these applications to function correctly.
This is why it can so annoying when it gets to a point where the internet connection isn’t working. However, the problem of a web page not loading correctly is just the tip of the iceberg.
There are plenty of problems you could experience, whether it’s the Wi-Fi network keeps disconnecting on its own without any warning, perhaps a security issue where the passcode or IP address isn’t being registered properly, or even if the connection is just being super slow, even if there’s no reason too.
Luckily, despite there being so many problems out there, there are also many solutions. Today, we’re going to share with you the complete definitive guide to help you get your Oppo A78 5G connected and free from problems and issues.
Part 1: Restart your Oppo A78 5G
Begin by powering off your Oppo A78 5G and unplugging your router. Wait for about a minute before plugging in the router and turning on your device. This simple reset can often restore stable connections and fix Android wifi not working.
Part 2: Turn on Airplane mode and turn off
Turn on Airplane Mode for a few seconds, then turn it off. This maneuver refreshes your device’s network connections and might rectify the Android not connecting to wifi issue.
Part 3. Check Wi-Fi Router settings
The third step you’ll want to take is making sure the internet router in your house is working properly and is actually sending internet data to your Oppo A78 5G. Of course, if you have other internet-enabled devices connected to the same router and they’re working fine, you know this isn’t the problem.
However, if you’ve got a problem with Wi-Fi not working on your Android and other devices in your home or office, you know you’ve got a router problem. Here’s how to solve it.
- Go to your internet router and check the indicator lights
- While this depends on your device, a green or blue light will mean the connection is good, whereas a red light indicates a problem
- Press the Restart button on your router and wait ten minutes before reconnecting your device and connecting again
- Call up your internet provider to see if there’s an internet connection issue in your area
- Open your web browser and log into your router settings to ensure your Oppo A78 5G is connected to the Wi-Fi network and is allowed to send and receive data
Part 4. Boot your Android in safe mode
If you’re unable to connect to the internet, but other devices have no issues, you may find the issues is coming from within your Oppo A78 5G itself. Fortunately, there are ways you can see whether this is the problem.
The best way to do this is to boot your device in Safe Mode. The process for doing this will depend on the make and model of your Oppo A78 5G, but the basic process goes as follows;
- Turn off your Oppo A78 5G by holding down the Power button and tapping Power Off. Wait a few minutes to ensure the Oppo A78 5G device is completely off
- Press and hold the Power button to turn your phone on, but the press and hold both the volume up and volume down buttons at the same time
- You will see the words ‘Safe Mode’ appear on your screen as the Oppo A78 5G device loads
- Now you will be booted in Safe Mode. Try connecting to the internet again to see if it works
If your device connects to the internet while in Safe Mode, you’ll know you have a problem with an app or service that’s running on your device. If this is the case, you’ll need to go through your apps and delete them and then reinstall them one at a time until you find the app or service that is causing your internet problems.
Part 5. Check the Android Wi-Fi adapter
If you’re using a Wi-Fi adapter on your device to connect to the internet, you’ll need to make sure this is working. This could be an adapter on your Oppo A78 5G itself, especially if you’re using an older device, or if you’re using an adapter to boost the ranger of your router network.
You need to check both of these to make sure your connection is working properly.
- If using an Android Wi-Fi adapter, make sure all the Oppo A78 5G device drivers are up to date, and if you’re using an app, make sure the app is updated, and all the settings allow an internet connection
- If you’re using a router adapter, make sure it’s set up properly, and your Oppo A78 5G is connected to the adapter using the correct passwords. Try connecting another device to see if the internet connection is working on there
- Whichever method you’re using, try disconnecting your Oppo A78 5G and forgetting the network, and then reconnecting and entering the right password to refresh the connection
Part 6. Check SSID and IP address on Android
To make a Wi-Fi connection work, your Oppo A78 5G needs to match two codes that connect and relate to your router to establish the connection and work correctly. These are known as the SSID and the IP address.
Every wireless device will have its own codes and making sure they’re matched to the network you’re connecting to is crucial to ensuring the internet is working on your Oppo A78 5G. Here’s how to check on your Oppo A78 5G to make sure everything is correct.
- Tap the Settings menu option, followed by Wi-Fi on your Oppo A78 5G
- Turn on your Wi-Fi network and connect it to your router
- Find the router name (SSID) and make sure it’s exactly the same as the SSID written on your router
- Once connected, tap the Wi-Fi network and you will see the IP address. Check both your phone and the router codes to make sure this number matches
When these numbers are matching, if your Android is still not connecting to wifi, you’ll know this wasn’t the problem.
Part 7. Fix Android system issues in one click
If none of the solutions above are working, this could indicate a real problem with the firmware and operating system of your Oppo A78 5G. Fortunately, a fast solution to get everything working again is to completely repair the software of your phone.
You can do this easily using powerful Android recovery software known as Dr.Fone - System Repair (Android) . This is the leading repair tool on the market and is designed to fix and repair any firmware and software problems you may be having.
Dr.Fone - System Repair (Android)
A one-click tool to fix Wi-Fi not working on Android
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To help you have the best and the most accurate experience when using the Dr.Fone - System Repair (Android) application, here’s a complete step-by-step guide on how to use it.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software. Install it onto your computer by following the on-screen instructions.
Once installed, connect your Oppo A78 5G to your computer using a USB cable, and open the software, click “System Repair”.
Step Two Click the “Android” option in the menu and then click “Start” to begin the Repair process.
Step Three On the next screen, go through the options and use the drop-down menus to make sure the information is correct for your individual device. Accept the terms and conditions of the software, and then click the “Next” button.
Step Four Confirm you want the software to carry out the repair process by typing the ‘000000’ code into the pop-up box and pressing Confirm. Make sure you read everything displayed in this box beforehand to know what’s happening.
Step Five Now put your phone into Download Mode by following the on-screen instructions, so your device is ready for the repair process. The method for getting your phone into Download Mode will vary depending on your device, so make sure you’re following the right instructions.
Step Six Once the software has detected your device in Download Mode, it will automatically begin the repair process. You need to make sure your device stays connected throughout this time, and your computer stays on.
The whole process is automatic, so you won’t need to do anything until it’s finished. Once completed, you can disconnect your phone and start connecting it to the internet as normal!
![safe Download](https://images.wondershare.com/drfone/security.svg)safe & securePart 8. Check the Wi-Fi connectivity on another phone
When experiencing problems with your Wi-Fi network, it’s worth noting the problem might not be with your phone, but rather the Wi-Fi network itself. This is why it’s important to make sure you check the connection on another device.
Of course, if you’re already using another phone on your Wi-Fi network, you know this isn’t the case. However, if you’re not sure, here’s what you need to do;
- Get another Android or iOS phone or tablet
- Open the Settings menu and connect to the Wi-Fi network you’re having problems with
- Enter the password and connect to the network
- Open a web browser on the phone and try loading a web page
- If the page loads, you know the Wi-Fi network isn’t the problem
- If the page doesn’t load, you know you’ve got a problem with your Wi-Fi network
Part 9. Change the password of the Wi-Fi
Each Wi-Fi network router will give the opportunity to choose and change the password you have to let devices connect to your network. It’s important you try changing this because you never know if someone else has accessed your network and could be blocking your device. Here’s how it works;
- Log onto your computer and open your Wi-Fi settings
- Depending on the brand and method of your individual router, navigate to the Wi-Fi password settings menu
- Change the password to something complicated using all available digits and characters
- Save the password and restart the router to disconnect all devices
- Now connect your Oppo A78 5G to the router using the new password
Part 10. Reset network settings on Android
Just like the method above where you’ll be effectively resetting the network settings on your router, if this hasn’t worked, you’ll be able to reset the network settings on your Oppo A78 5G, hopefully removing the bugs and allowing you to connect.
Here’s how you can do this easily on your Oppo A78 5G;
- From the home screen of your Oppo A78 5G, open the Settings menu
- Tap the Backup & Reset option
- Tap the Reset Network Settings option
- Tap the Reset Network option
- If you need to, enter the PIN number or passcode for the Android device, and the Oppo A78 5G device will confirm the reset has taken place
- Reconnect your Oppo A78 5G to your Wi-Fi network for the changes to take effect
Part 11. Clear partition cache in recovery mode
As you continue to use your Oppo A78 5G, the partition cache will fill up with data your device needs and doesn’t need. However, by clearing your device’s partition cache, you can make clear up some space which should help your device have enough memory to connect to the internet.
- Turn off your Oppo A78 5G
- Turn it on by holding down the power button, volume button, and home button
- When your phone vibrates, let go of the Power button, but continue to hold the volume button
- When a menu is displayed, use the volume buttons to navigate the menu
- Select the Android System Recovery option, followed by Wipe Cache Partition
- Restart your device and connect to the internet
Part 12. Reset factory settings
If worse comes to worst, another option you have is to factory reset your Oppo A78 5G. As we’ve spoken about above, while using your phone from the day you started using it, your device will fill up with files and data which can become messy and causes bugs.
However, by factory resetting your device, you can start again from the factory default from which you first received it, ultimately clearing the bugs. Make sure you back up your device before proceeding because it will erase your personal files.
- Open the Settings menu on your Oppo A78 5G
- Navigate to System > Advanced > Reset Options
- Tap the Reset phone option, and enter your PIN code if required
- Tap Erase Everything
- Wait for your phone to complete the process
- Restart your device and connect to the internet
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How to Resolve Oppo A78 5G Screen Not Working
Nothing is more frustrating than your phone’s touch screen becoming unresponsive. Given the importance of smartphones in daily work, a phone with a touch screen not working can badly affect your routine. It is an issue found in most smartphone brands, even among Oppo A78 5G phones, known for their efficient performance. If your Oppo A78 5G screen is not working, it can be an exhausting experience.
Luckily for your, multiple ways are available to resolve this issue. This article will list six fixes for resolving the Oppo A78 5G not working issue. It will also discuss the reasons behind this issue in detail and provide a list of tips to avoid it in the future.
Part 1: What Causes Oppo A78 5G Screen Unresponsive?
Answering what causes Oppo A78 5G screen unresponsiveness is difficult. Many reasons, ranging from minor bugs to serious hardware issues, can cause it. To find out the exact or near exact reason, you will have to review your device’s activity before this issue occurs. You can use the following common reasons behind the Oppo A78 5G 6T touch screen not working as the basis of your investigation:
1. Touchscreen Calibration
Excessive smartphone use can cause the touchscreen to go out of the required settings. It means until the touch screen is not recalibrated properly, the touch not working issues will continue to pop up.
2. Battery Issue
If your device’s battery is damaged or is at the end of its lifespan, it can cause the touch screen not responding issues. Moreover, the low battery and issue with the charging port can also lead to this problem.
3. Corrupted System Files
The presence of corrupted system files is also a significant cause of such issues. These corrupted files can also lead to serious performance issues on your phone.
4. Conflicting Settings
It is also possible that the conflicting settings in your device are causing this issue. These settings can range from touch sensitivity to screen refresh rate. Unless these conflicts are removed, the touchscreen performance will continue to degrade.
Part 2: The Common Solutions to Solve a Oppo A78 5G Screen Unresponsive
Fixing the Oppo A78 5Gscreen not working is easy as long as it is not a serious hardware issue. While there are multiple ways to solve this problem, we have chosen the 6 most common and easy solutions. Listed below are the 6 common solutions to solve a Oppo A78 5G screen unresponsive:
Solution 1. Restart the Oppo A78 5G Phone
As with any other issue or device, the first fix you should always try first is to restart your device. It is the best solution to fix the Oppo A78 5G not working issue if temporary bugs and glitches are the reason behind it. When you restart your device, it flushes out all temporary bugs and glitches while resetting your device’s processes. Use this guide to restart your Oppo A78 5G device:
Instruction: Press and hold the “Power” button for a couple of seconds until it turns off. Wait a few moments and then use the “Power” button to turn on the Oppo A78 5G device. In some of the Oppo A78 5G devices, you also have to use the “Volume Down” button along with the “Power” button to restart the Oppo A78 5G device.
Solution 2. Check the Charging Port and Battery
The issues with the battery of your Oppo A78 5G 5 can also lead to Oppo A78 5G not working. It can be due to your device’s low or near-empty battery. While in some cases, serious issues with the battery can also be behind this problem. Similarly, the reason behind your phone’s touch not working can be charging port issues.
Thus, you should check and clean your device’s charging port and see if it resolves the problem. Moreover, turn off your device, charge it, and then restart it to check if the touch screen not working issue is gone.
Solution 3. Contact the Oppo A78 5G Customer Support
Contacting Oppo A78 5G customer support can also help resolve the Oppo A78 5G screen not working problem. It is especially helpful if you are unable to find the cause and want to seek an expert opinion. The Oppo A78 5G customer support will help you find the issue and recommend a solution.
It is an excellent option if your Oppo A78 5G device’s touch is not working due to hardware issues. They can help guide you to a suitable service center to fix your phone and resolve this issue.
Solution 4. Wipe the Cache of Your Oppo A78 5G Device
A common reason for Oppo A78 5G Nord being stuck on the loading screen is the filled cache partition. If you do not clean out the cache partition of your Oppo A78 5G device, its performance will degrade. As a result, your device will experience issues like the touch screen not working or getting stuck at the loading screen. Here is how you can clear the cache of your Oppo A78 5G device:
Step 1: Turn off your device by pressing and holding the “Power” button. Once it is turned off, press and hold the “Power” and “Volume Down” buttons until you see the Oppo A78 5G logo.
Step 2: Now, enter your phone’s PIN or pattern and choose a language. After selecting the language, choose “Wipe data and cache.”
Step 3: Select “Wipe cache” on the next screen and confirm the action through “Yes” in the ensuing window. Once the process is complete, choose “Reboot” to restart your device.
Solution 5. Reset to Factory Settings
Sometimes, clearing the cache partition doesn’t help resolve the touchscreen issue. In that case, You have to factory reset your Oppo A78 5G device. It is the best and last solution if other fixes haven’t worked and you can’t pinpoint the reason. Factory resetting your Oppo A78 5G will delete all phone data. Thus, you should create a proper backup before trying this fix. Follow these steps to factory reset your Oppo A78 5G in no time:
Step 1: Launch Settings on your Oppo A78 5G device and tap “System” to select “Reset Options.”
Step 2: In the “Reset Options,” select “Erase all data (factory reset)” and confirm the action by again pressing “Erase All Data.” It will start the factory reset process.
Solution 6. Replace the Old Screen with A New Screen
If none of the above-mentioned fixes have worked so far, you should replace the touch screen. Replacing the touch screen is recommended in case of hardware and severe software issues. However, it can be quite an expensive fix as new touch screens aren’t cheap. The prices for new touchscreens differ depending on the model. These prices start from $20 and go up to hundreds of dollars.
Part 3: How to Avoid Oppo A78 5G Screen being Unresponsive?
Protecting your Oppo A78 5G device against system issues like touch not working is not difficult. While it is true that you can’t 100% avoid such problems, the risks can still be reduced to a great extent. To prevent your Oppo A78 5G screen from being unresponsive, here are some tips you can follow:
- ****Regular Updates:****You should always ensure that your Oppo A78 5G device runs on the latest software version available. It can help prevent bugs or glitches that might cause the screen to become unresponsive.
- ****Device Protection:****It is also essential that you use a good quality phone case and screen protector. These will protect your Oppo A78 5G device from physical damage. Drops, bumps, or scratches can damage the screen and make it unresponsive.
- ****Delete Unnecessary Apps:****If you have too many apps on your Oppo A78 5G devices, it can cause screen unresponsiveness issues. Thus, you should only install the apps you need and delete the apps that are no longer needed.
- ****Use Dr.Fone 13:****Having a professional tool like Fone in your arsenal helps a lot in protecting against system issues. If a system issue is able to pass through, Dr.Fone has the ability to resolve the issue in a matter of seconds. Moreover, it is a complete smartphone tool with data transfer, location changer, and system repair features.
A new version of Dr.Fone is expected to release in the latter half of this month. The new version will include many improvements, advanced features, and increased device support. Furthermore, it will also have a better and more user-friendly interface.
Conclusion
To sum up this article, it can be said that issues like Oppo A78 5G not working are part of life. These issues can occur anytime and are hard to completely protect against. Thus, having a problem solver like Wondershare Dr.Fone is the best choice. It will not only help you safeguard against system issues but also resolve them if they occur.
- Title: How to Fix Android.Process.Media Has Stopped on Oppo A78 5G | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:51:42
- Updated at : 2024-07-20 22:51:42
- Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-oppo-a78-5g-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.