How to Fix Android.Process.Media Has Stopped on OnePlus 12R | Dr.fone
How to Fix Android.Process.Media Has Stopped on OnePlus 12R
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
Part 1. Why this error pops up?
There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
- 1. Moving from one custom ROM to another can cause this error to occur
- 2. A failed firmware upgrade may also be to blame
- 3. A virus attack can also result in this error among many others
- 4. Restoring apps via a Titanium backup is also a major cause
- 5. Failure of certain apps such as the download manager and the media storage
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Kanto Player ProfessionalPart 2. Back up your Android Data First
It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your OnePlus 12R. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
Wondershare Dr.Fone
Flexibly Back up and Restore Android Data
- One-click to back up Android data to the computer.
- Preview and selectively restore the backup to any Android device.
- Supports 8000+ Android devices.
- There is no data lost during backup, export, or restore.
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Follow the steps below to learn how to back up your phone in steps.
Step 1. Download, install, and run the program
Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
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Step 2. Connect your device
Then connect your OnePlus 12R to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.
Step 3. Begin to backup
When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.
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Part 3. How to Fix “Android. Process. Media” Error
With a full backup of your OnePlus 12R, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates
Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
Step 1: Visit the Google Play Store to check for available app updates.
Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.
Method 2: Reset app preferences
App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
Step 1: Go to “Settings” on your device.
Step 2: Access “Apps.”
Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”
Method 3: Clear the cache and data on your device
Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.
Step 2: Next, find Google Play from the same Manage Applications page.
Step 3: Tap on it and then Tap on clear cache.
Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK
Step 5: Next you need to open Google Play and when presented with an error, click OK
Step 6: Turn off the OnePlus 12R device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Method 4: Check Google Sync & Media Storage settings
Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable
Step 3: Use the same method as above to clear the Download Manager data
Step 4: Turn off your device and then turn it on
This Should clear the error message for good.
Method 5: Boot your device into safe mode
Safe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
Method 6: Fix the error by using a dedicated repair tool
Dr.Fone - System Repair (Android)
Fix Android process media has stopped issue in one click
- Fix all Android system issues like black screen of death, won’t turn on, system UI not working, etc.
- Industry’s 1st tool for one-click Android repair. Without any data loss.
- Supports all the new OnePlus 12R devices like Galaxy S8, S9, S22, etc.
- Step-by-step instructions provided. No technical skills required.
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Step 1. Connect your OnePlus 12R
After launching Dr.Fone, click on “System Repair” from the main window.
Then connect your OnePlus 12R with the correct cable and choose “Android” > click “Start”.
In the OnePlus 12R device information interface, remember to select the correct information. Then confirm the warning and click “Next”.
To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.
Step 2. Repair your OnePlus 12R in Download mode.
Read and follow the guide here to boot your OnePlus 12R in Download mode.
Then click “Next” to start downloading the firmware.
It may take a while, so you could have a cup of coffee to wait for the repair process completed.
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Method 7: Factory Reset your device
If the above steps fail, you might need to perform a factory reset. A factory reset restores the OnePlus 12R device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
Method 8: Seek Manufacturer Support
If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
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Best Methods for OnePlus 12R Won’t Turn On
The OnePlus 12R 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the OnePlus 12R 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.
It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your OnePlus 12R 3. Should you encounter this setback, follow this guide diligently to revive your OnePlus 12R 3 and have it up and running again.
Scenario 1. Phone Not Charged
A OnePlus 12R 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.
Reason 1. Damaged Charging Cable or Adapter
Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.
Reason 2. Faulty Power Source
Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.
Reason 3. Charging Port Issues
Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.
Scenario 2. Check for Damages
Sometimes, a OnePlus 12R 3 might not turn on due to physical damage incurred by the OnePlus 12R device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to OnePlus 12R 4 won’t turn on.
Reason 1. Physical Impact or Dropping
Solution: If the OnePlus 12R 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the OnePlus 12R device from turning on. Consider professional repair services if necessary.
Reason 2. Water or Moisture Exposure
Solution: If the OnePlus 12R 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the OnePlus 12R device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the OnePlus 12R device dry completely before attempting to power it on.
Reason 3. Hardware Malfunction
Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the OnePlus 12R device. You should seek professional assistance from authorized service centers.
Take advantage of PREMIUM features for 12 months.Scenario 3. Buggy Android Smartphone
An Android smartphone, including the OnePlus 12R 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the OnePlus 12R 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.
Reason 1. Device Stuck in the Boot Loop
Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.
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Reason 2. Software Glitches or System Crash
Solution: If encountering issues with the OnePlus 12R device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.
Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution
If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “OnePlus 12R 4 Not Turning On“ issue effectively.
Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the OnePlus 12R. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.
WonderFox DVD Ripper ProKey Features of Wondershare Dr.Fone
- Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
- It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
- This tool is compatible with all the mainstream OnePlus 12R models, including the latest ones.
Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair
Now, we’ll provide you with a guide to resolve the Not Turning On issue of your OnePlus 12R. Go through the steps mentioned below to use Dr.Fone for the repair process.
- Step 1: Open Dr.Fone and Access System Repair Tool
Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.
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- Step 2: Start Android System Repair
In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the OnePlus 12R device and hit the “Next” option. Then, you need to put your OnePlus 12R on Download Mode following the on-screen instructions.
- Step 3: Utilize the Firmware
Afterward, the firmware will start to download automatically once the OnePlus 12R device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.
- Step 4: End the System Repair of Android
Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.
Scenario 5. Need for a Power Cycle
At times, an Android device, including the OnePlus 12R 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the OnePlus 12R device’s system. It potentially my OnePlus 12R 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the OnePlus 12R device from turning on or functioning properly.
Reason 1. System Freeze or Unresponsive Device
Solution: If the OnePlus 12R 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the OnePlus 12R device to shut down and reboot, potentially resolving the issue.
Reason 2. Battery Optimization and Refreshment
Solution: Sometimes, a power cycle helps optimize the OnePlus 12R device’s battery performance and refreshes the system. Allow the OnePlus 12R 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.
Reason 3. Software Hang-Up or Temporary Glitch
Solution. To shut down your OnePlus 12R 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the OnePlus 12R device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.
Scenario 6. Software Damaged? Restore Immediately
When an Android device experiences severe software damage, it can lead to major issues like the OnePlus 12R 3 won’t turn on. This can hinder the functionality of the OnePlus 12R device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:
Reason 1. Corrupted System Files or Firmware Issues
Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the OnePlus 12R device to its default settings and resolve underlying issues.
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Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive OnePlus 12R 3/4. This process erases all user data, apps, settings, and files stored on the OnePlus 12R device, reverting it to its original factory state.
Steps To Perform a Factory Reset on OnePlus 12R 3/4
- Step 1. Access the “Settings” application on your OnePlus 12R 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”
- Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.
Scenario 7. Phone Hangs on Installed App
There are scenarios where a phone, like the OnePlus 12R 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the OnePlus 12R device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the OnePlus 12R device’s startup routine, causing OnePlus 12R 4 won’t turn on.
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Solution: Start by booting the OnePlus 12R 3 into Safe Mode. This mode disables third-party apps, allowing you to access the OnePlus 12R device without interference from downloaded applications.
Reason 2. Problematic App
Solution: While in Safe Mode, observe if the OnePlus 12R device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the OnePlus 12R device after each removal. This process helps pinpoint the problematic app causing the hang during startup.
Reason 3. Stacked Up App Cache and Data
Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the OnePlus 12R device, verify whether the problem persists.
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Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.
Conclusion
In conclusion, this article has aimed to address the perplexing issue of a OnePlus 12R 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.
Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.
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You probably touch the screen of your phone hundreds of times per day. It’s no surprise that smartphone touchscreens are one of the most common components to fail, given their delicate glass construction. However, a part of the touch screen not working on your OnePlus 12R does not necessarily mean it is a hardware issue. There could be other reasons why your Android’s touch screen stopped responding.
If your phone’s touchscreen frequently fails to respond, there are several things you can try before calling a professional. This article will reveal those proven fixes you can easily perform independently.
Part 1. Why Is Part of My Screen Not Working
There are two possible causes as to why your phone’s touch screen is not working. One is the touch screen may have been damaged, and the other is the OnePlus 12R device may be experiencing technical difficulties.
If you drop your phone and it becomes stuck against something, the touch screen’s connectivity may fail. Only a part of the touch screen may sometimes become damaged and unresponsive. That may also occur when there is a technical failure, such as the phone hanging. A part of the touch screen not working can occur when malware is downloaded or when phone settings are changed.
Now, the problem can affect any Android phone, and users may encounter the following error messages on their respective phone models:
- OnePlus 12R P40 lite half touch screen not working
- Nexus touch screen not working
- LG screen is unresponsive to touch
- OnePlus 12R left side of the screen is not working
- Redmi’s whole screen is unresponsive to touch
Part 2. Different Types of Touch Screen Issues and What You Should Check Before Fixing
You may experience a variety of touch screens not working on Android issues:
- A certain part of the touch screen is not working.
- Your touches do not register on the touch screen.
- The touch screen incorrectly responds to your touch.
- Half touch screen is not working.
- The touch screen becomes frozen or hangs.
- The screen flashes, flickers, or remains blank.
- Theleft side of the phone screen is not working.
Before proceeding to how to fix an unresponsive touch screen on an Android device, you should complete the following steps:
- Examine the screen of your device. Check to see if it is cracked or chipped.
- If the screen is damaged, it must be replaced.
- Remove the OnePlus 12R device cover and screen protector if they are not damaged.
- If there is a sticker on the OnePlus 12R device screen, you must remove it.
- Before continuing, make sure your screen is spotless.
Part 3. How To Fix Part of the Touch Screen Not Working (No Physical Damage)
If you have already tried running the OnePlus 12R device in diagnostic mode and verified that it is not physically damaged, then the problem is most likely technical. If your OnePlus 12R’s screen is not responding to touches for technical reasons, follow the methods below to resolve the issue.
Restart Your Device
When your touch screen stops working, the first thing you should do is restart your device. The operation is known as soft resetting. You cannot turn your device off from the option on the screen because the touch screen is not responding. Here are the steps to take.
Step 1: Hold the “Power” button until the OnePlus 12R device turns off.
Tip: If you hold down the power button for a few seconds, you will see the “Power Off” and “Restart” options on the screen. You can’t use it because the entire screen isn’t responding. Hence, you should press and hold the “Power” button for as long as necessary.
Step 2: When the OnePlus 12R device turns off, wait a few seconds.
Step 3: Press and hold the “Power” button to restart the OnePlus 12R device.
Check to see if the Android auto touch screen is not working problem has been resolved. Otherwise, proceed with the following methods.
Turn On Safe Mode
You should switch to Safe mode whenever an application or piece of software causes a problem on your device. Only the most fundamental system components are loaded and used when operating in Safe mode.
If your touch screen is functional in safe mode, the issue is most likely internal. You can quickly fix the Android touchscreen issue by following the prompts given below to activate the safe mode:
Step 1: To force a restart, press and hold the OnePlus 12R device’s “Power” button for an extended period.
Step 2: Maintain pressure on the “Power” button. Take your finger off it once you see the manufacturer’s logo.
Step 3: When you let go of the “Power” button, press and hold the “Volume Down” button. After that, a “Safe Mode” label will appear in your screen’s lower-left corner.
Turn Off Developer Options
Every smartphone is bound to have limitations. However, smartphone makers include a “Developer Options” menu for advanced users. Here, restrictions are removed, and user preferences can be customized.
If you enable Developer Options on some Android devices, they may stop working properly. If you have recently activated Developer Options and your touchscreen is no longer responding as expected, you should disable it. To do so, follow the instructions below:
Step 1: Launch the Settings app on your device.
Step 2: Select the System menu item, which usually locates at the bottom of the screen.
Step 3: Tap the Advanced options menu, then select Developer Options.
Step 4: You will then find the switch to turn it on or off. Disable itby toggling the button off.
Step 5: Restart your device to check if the part of the touch screen not working issue has been resolved.
Reset Device to Factory Settings
Resetting your device to its factory settings will return it to its state when you first unboxed it. All your phone’s data and installed apps will be erased, including any malware on your device that may be causing the issue to occur. Here’s how to restore your device to factory settings:
Step 1: Since your touch screen is not working, you can factory reset it using Google’s Find My Device web service.
Step 2: Go to Find My Device from any device and sign in to the Google account associated with the damaged screen device.
Step 3: After successfully logging in, you will see your device’s name. Select the Erase Device option.
Step 4: Confirm by pressing the Erase Device button.
Tip: Since all your data will be removed, it’s recommended to back up your data first before resetting your device to factory settings.
Part 4. Fix Using a Third-Party App – Wondershare Dr.Fone
If you’ve exhausted all other options and still can’t fix your Android’s part of the touch screen not working issue, it’s time to resort to Dr.Fone – System Repair! It allows you to repair Android system issues with a single click.
Many users have reported exceptions on their Android devices, such as touch screen failure, black screen of death, system UI failure, app crashing, etc. And in this case, people should seek an Android repair tool.
Dr.Fone – System Repair has made it easier than ever for Android users experiencing technical issues with their device, including an unresponsive touch screen, among other system issues. The best part is that no data will be lost while repairing Android system issues.
Follow the steps given below on how to use Wondershare Dr.Fone System Repair for Android:
Step 1: Select the System Repair option from the main window after starting Dr. Fone.
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Step 2: Connect your OnePlus 12R or tablet to the computer using the appropriate cable. Choose Android Repair from the three options shown on the left side of the screen.
Step 3: The device information screen will appear in the next window. There, input your device’s unified brand, name, model, country/region, and carrier information. Then click Next after you confirm the warning.
The Android repair procedure may wipe out all data on your device. To confirm and proceed, enter “000000”.
Note: It is strongly advised that you back up your Android data before attempting Android repair.
Step 4: Before repairing your OnePlus 12R, you must boot it into Download mode. To boot your OnePlus 12R or tablet into DFU mode, follow the steps below:
For a device that has a Home button:
- Turn off your phone or tablet.
- Hold the Volume Down, Home, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
For a device that lacks a Home button:
- Turn off the OnePlus 12R device.
- Hold the Volume Down, Bixby, and Power buttons for 5 to 10 seconds.
- To enter Download mode, release all the buttons and press the Volume Up button.
Step 5: Then press the Next button. The program will then download the firmware. After downloading and verifying the firmware, the program will automatically repair your OnePlus 12R. And in a while, your OnePlus 12R’s system issues will be resolved.
Supported OS
Check Dr.Fone’s supported operating systems below before using the application to fix your mobile technical issues.
| Platform | Supported OS |
|---|---|
| Windows | Windows 11/10/8.1/8/7/Vista/XP |
| Mac | Mac 14/13/12/11/10.15/10.14/X/10.13/10.12/10.11/10.10/10.9/10.8 |
Key Features
Dr.Fone – System Repair is a data management and recovery tool that contains several toolkits in one program, each designed to repair a specific phone problem. Check out its key features below:
- One-click Android Repair Tool
- Troubleshoots and repairs a wide range of Android system problems, including black screen of death, Play Store not working, apps crashing, phone stuck in a boot loop, and bricked Android issues
- A high success rate for fixing Android system issues
- Fixes Android system back to normal
Pros
Here are the advantages of using Dr.Fone – System Repair:
- Highly intuitive UI/UX/. No need for any skill to operate it
- Provides a comprehensive set of toolkits, including advanced data recovery and system repair
- Data management is simple and seamless for both Android and iOS devices
- Data backup with Dr. Fone is simple and quick.
Cons
Check below to know Dr.Fone – System Repair’s limitations:
- Depending on the toolkit required, the program can be costly.
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Conclusion
Fixing an Android part of the touch screen not working issue can be quickly done with just a few fixes you can do on your own. However, there may be times when the solutions provided above may not work, and the worst part is factory resetting your phone erases all your data.
That’s why Dr.Fone – System Repair might be your best solution. It has all the tools you need to keep your OnePlus 12R 100%. Not only that, but with Dr.Fone, you can repair your Android system issues without dealing with any data loss.
- Title: How to Fix Android.Process.Media Has Stopped on OnePlus 12R | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:51:16
- Updated at : 2024-07-20 22:51:16
- Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-oneplus-12r-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.