How to Fix Android.Process.Media Has Stopped on Motorola Moto G23 | Dr.fone
How to Fix Android.Process.Media Has Stopped on Motorola Moto G23
Like any other technological system, Android is not without its fair share of problems. One of the most common issues that Android users face is the android.process.media error. If you have encountered this problem lately, you don’t need to worry, this article will clearly explain what exactly causes this error and how to fix it safely.
Part 1. Why this error pops up?
There are several reasons why this error can occur repeatedly and it is worth noting the various reasons why this happens so that you can avoid the problem in the future. Some of the most common ones include:
- 1. Moving from one custom ROM to another can cause this error to occur
- 2. A failed firmware upgrade may also be to blame
- 3. A virus attack can also result in this error among many others
- 4. Restoring apps via a Titanium backup is also a major cause
- 5. Failure of certain apps such as the download manager and the media storage
Part 2. Back up your Android Data First
It is always a good idea to back up your data especially before embarking on any attempt to fix any problem with your device. This way you will always have your data with you just in case something goes wrong and you lose all your data. Wondershare Dr.Fone will help you easily back up your Motorola Moto G23. The application will allow you to back up your device with a few clicks and you can restore what you want from your backup .
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Follow the steps below to learn how to back up your phone in steps.
Step 1. Download, install, and run the program
Click the “Start Download” button above to get the software installed on your computer. Then run it. The primary window of the software looks like below.
Step 2. Connect your device
Then connect your Motorola Moto G23 to the computer and make sure that it can be recognized by your computer. Then click on “My Backup” on Dr.Fone.
Step 3. Begin to backup
When your device is displayed on the window of the program, click “Back Up Now “ to begin. The rest will be done by the program.
safe & secure
Part 3. How to Fix “Android. Process. Media” Error
With a full backup of your Motorola Moto G23, you can now embark on a mission to fix the error. There are several methods to clear this error. We have outlined three of the most effective solutions here.
Method 1: Ensure app and system updates
Updates often include patches for known issues and vulnerabilities. Ensuring that both apps and the system are up to date can resolve many potential problems.
Step 1: Visit the Google Play Store to check for available app updates.
Step 2: In “Settings,” go to “System” > “Software Update” to check for system updates.
Method 2: Reset app preferences
App preference settings might sometimes lead to conflicts or anomalies. Resetting these settings can revert apps to their default state, resolving potential issues.
Step 1: Go to “Settings” on your device.
Step 2: Access “Apps.”
Step 3: Tap the menu icon in the upper-right corner and select “Reset App Preferences.”
Method 3: Clear the cache and data on your device
Step 1: Go to Settings> Applications> Manage Applications and find the Google Services framework.
Step 2: Next, find Google Play from the same Manage Applications page.
Step 3: Tap on it and then Tap on clear cache.
Step 4: Press the back button to go back to the Google Services framework and then choose Force stop > clear cache > OK
Step 5: Next you need to open Google Play and when presented with an error, click OK
Step 6: Turn off the Motorola Moto G23 device and then turn it back on. Go to the Google Services framework again and turn it on to see if the issue has been resolved.
Method 4: Check Google Sync & Media Storage settings
Step 1: Go to Settings > Accounts and Personal> Google Sync and uncheck all the checkboxes to stop the Google Synchronization.
Step 2: Disable and Clear all Media Storage data by going to Settings> Apps> All Apps. Find the Media Storage> Clear Data> Disable
Step 3: Use the same method as above to clear the Download Manager data
Step 4: Turn off your device and then turn it on
This Should clear the error message for good.
### Method 5: Boot your device into safe modeSafe mode can temporarily disable third-party apps, allowing only core system apps. This detects if a third-party app causes the “Android process media keeps stopping” error. If the problem disappears in safe mode, a third-party app might be the cause. Uninstalling it can restore normal function. If the problem persists in safe mode, a deeper system issue might exist, needing further investigation or support.
Method 6: Fix the error by using a dedicated repair tool
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Step 1. Connect your Motorola Moto G23
After launching Dr.Fone, click on “System Repair” from the main window.
Then connect your Motorola Moto G23 with the correct cable and choose “Android” > click “Start”.
In the Motorola Moto G23 device information interface, remember to select the correct information. Then confirm the warning and click “Next”.
To confirm the Android repair may erase all data on your device, you need to type in “000000” to proceed.
Step 2. Repair your Motorola Moto G23 in Download mode.
Read and follow the guide here to boot your Motorola Moto G23 in Download mode.
Then click “Next” to start downloading the firmware.
It may take a while, so you could have a cup of coffee to wait for the repair process completed.
safe & secure
Method 7: Factory Reset your device
If the above steps fail, you might need to perform a factory reset. A factory reset restores the Motorola Moto G23 device to its initial state, which can eliminate many problems, but it will also erase all data. Ensure you back up your important data before proceeding.
Method 8: Seek Manufacturer Support
If the problem persists after trying the above steps, it could be related to specific device or software issues. It’s advisable to contact your device manufacturer’s support team for more detailed guidance and assistance.
It is our hope that when faced with this fairly common error, you will not panic. This is a fairly mild issue that can easily be fixed as we have seen above.
safe & secure
7 Solutions to Fix Chrome Crashes or Won’t Open on Motorola Moto G23
Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Motorola Moto G23. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Motorola Moto G23.
Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.
Part 1: Too many tabs opened
One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.
Part 2: Too much memory used
When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.
1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.
2. Now simply swipe the app up/left/right (according to the Motorola Moto G23 device).
3. The app will be force quit now. You can then start it again to check if thing get back to normal.
Part 3: Chrome cache overflowing
While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.
1. Open “Settings” and go to “Apps & Notifications”.
2. Look for “Chrome” and tap on it.
3. Go to “Storage” and click on “Clear Cache”.
Part 4: Exclude the issue of website itself
Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.
Part 5: Android firmware corruption
Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.
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How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android
Step 1: Install the Tool to Begin
Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.
Step 2: Get Android Device Connected
Now, you need to connect your Motorola Moto G23 with the computer using USB cord. When the Motorola Moto G23 device is connected successfully, click on the “Android Repair” option from the left panel.
Step 3: Enter Details
On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.
Step 4: Download Firmware
Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.
Step 5: Repair the Issue
Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.
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Part 6: File Downloading issue from Chrome
While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping
- Go to “Settings” and tap on “Apps”.
- Select “Chrome” and tap on “Uninstall Updates”.
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- Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.
Part 7: Clashes between Chrome and system
Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Motorola Moto G23. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.
- Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
- Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.
[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Motorola Moto G23
Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.
If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.
Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.
Part 1. Install Snapchat again from Google Play Store
One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.
During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.
Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.
Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.
Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.
Part 2. Check for new Snapchat Updates
Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.
Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.
- Launch the Play Store and navigate to the My Apps and Games page
- Tap the Update button
- The app will now automatically update to the latest version
Part 3. Wipe the cache of Snapchat
If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.
Here’s how to fix it.
- Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
![wipe cahce of snapchat crashing - step 1](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-one.png)
Tap the Settings gear icon on the top right
Scroll down the Settings menu and tap the Clear Cache option
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![wipe cahce of snapchat crashing - step 3](https://images.wondershare.com/drfone/article/2019/04/snapchat-cache-three.png)
Here, you can choose to Clear All, but you can select individual areas if you prefer
Tap the Confirm option to clear your cache preference completely
Part 4. Fix the system issues that caused Snapchat stopping
If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.
The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.
Dr.Fone - System Repair (Android)
Dedicated repair tool to fix Snapchat crashing on Android.
- Recover your device from any problem, including black screen or unresponsive screen.
- Supports over 1000+ unique Android devices, models, and brands.
- Trusted by over 50+ million customers around the world.
- Can fully repair faults with your Motorola Moto G23’s firmware in a few simple steps.
- One of the most user-friendly applications in the world.
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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.
Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.
Once completed, open the software, so you’re on the main menu.
Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Motorola Moto G23 to your computer using the USB cable.
Step 3: Confirm details.
On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.
Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.
The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.
Step 5: Once in Download Mode, the software will now download and install a fresh version of your Motorola Moto G23’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.
Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!
safe & secure
Part 5. Check for the Android update
Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.
Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.
Step 1: Open the Settings menu on your Motorola Moto G23 and select the About Phone option.
Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.
Part 6. Connect to another Wi-Fi
In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.
To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.
Step 1: Open the Settings menu on your Motorola Moto G23, followed by the Wi-Fi option.
Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.
Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.
Part 7. Stop using the custom ROM
If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.
Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Motorola Moto G23 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.
However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.
- Download and install the Dr.Fone - System Repair (Android) software to your computer
- Connect your Motorola Moto G23 to your Windows computer using the USB cable
- Open the software and click the Repair option.
- Select the Android device repair option
- Make sure your carrier and device information are correct
- Put your device into Download Mode by following the onscreen instructions
- Allow the software to repair your Motorola Moto G23 automatically
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Part 8. Reset the factory settings of your Android
One of the last resorts you can take is factory resetting your Motorola Moto G23 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.
However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.
Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.
Step 1: Tap the Settings menu on your device and click the Backup and Reset option.
Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.
- Title: How to Fix Android.Process.Media Has Stopped on Motorola Moto G23 | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:50:35
- Updated at : 2024-07-20 22:50:35
- Link: https://change-location.techidaily.com/how-to-fix-androidprocessmedia-has-stopped-on-motorola-moto-g23-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.