How to Fix Android App Not Installed Error on Itel P55 5G Quickly?

App not installed on Android is no more an unknown Error Code during Application installation as many people experience it on a day-to-day basis. An “Application not installed” error message usually pops up when you are trying to download and install an App with a .apk file extension from somewhere other than the Google Play Store. The error is very confusing at first but makes sense when you realize that this unknown Error Code during Application installation is neither a software issue nor a hardware problem. It is a direct outcome of what you do with your device. Yes, you heard that right. Your faulty actions can cause Android App not installed error.

What to do when trying to install the Android APK it says “app not installed”? It is terrible that you can’t install App on your device. But in this article, you will know more about the causes behind this error and the best ways to fix it, read on, here is all you need to know.

Part 1: Common reasons for the “Android App not installed” error

You may ask: Why can’t I download apps on my Itel P55 5G? Understanding the underlying causes of the “Android App Not Installed” error is crucial for resolving the issue effectively. So, what are the reasons for Android App not installed error? Given below are a few reasons:

1. Insufficient storage

Android software and if data such as photos, videos, music, messages, apps, contacts, emails, etc are stored in the internal memory there is not adequate storage left for another App, leading to Android App not installed error.

2. Corrupted/Contaminated App file

When you do not download Apps from the Play Store and choose another platform to do so, App files are usually corrupted and hence cannot be installed on your device smoothly. You should be doubly sure of the source from where you download an App, check its extension name, and make an effort not to install contained files.

3. SD Card not mounted in the Itel P55 5G device

At times your phone could be connected to your PC or another electronic device that can access the SD Card from your device. In such situations when you install an App and choose to save it to your SD Card, you will see Android App not installed error because the App cannot find the SD card as it is not mounted in your device.

4. Storage location

You must be aware that certain Apps work their best when stored in the Itel P55 5G device’s internal memory, whereas others need to be located on an SD Card. If you do not save the App in an appropriate location, you will find that the App isn’t installed because of an unknown Error Code.

5. Corrupt storage

Corrupted storage, especially a corrupted SD Card, is known to cause the Android App isn’t installed error. Even the internal storage can get clogged due to unnecessary and unwanted data, some of which might contain an element that disturbs the storage location. Take this issue seriously as a corrupted SD Card and even clogged up internal memory can put your device in danger.

6. Application Permission

Software operations running in the background and App Permission are not new concepts. Such errors can also cause the Unknown Error Code during App installation.

7. Incorrect file

If you already have an App installed but download another variant of it having a distinct signed or unsigned certificate can also make the Android App not installed error pop-up. This sounds technical, but this and all the other reasons listed above can be tackled by you.

The Unknown Error Code during Application installation can occur due to any one or more of the reasons stated above. So read them carefully and understand them well to avoid such glitches in the future.

Part 2: One-click to fix App not installed on Android error

So App not installed on your Itel P55 5G or tablet? The most horrible part is that this issue may come out of the corruption in the system files. In this situation, Android apps won’t be installed no matter what measures you take. Android system repair is the only effective solution to deal with this issue.

Android system repair used to require high technical skills. But most of the users know little about technical things. Well, worry not! Dr.Fone - System Repair (Android) allows you to repair Android easily, that is, complete the fix with just one click.

Dr.Fone - System Repair (Android)

A powerful tool to fix the “Android App not installed” error in one click

• Fix all Android system issues like Android App not being installed, the system UI not working, etc.
• One-click to fix Android App not installed. No technical skills are required.
• Support all the new Itel P55 5G devices, etc.
• On-screen instructions are provided to prevent any misoperation.

3981454 people have downloaded it

Note: Getting your Android system repaired may erase the existing device data. It is recommended that you should back up your Android data before starting the Android repair.

The following steps illustrate how to fix the “Android App not installed” error in one click:

1. Install Dr.Fone on your Windows. After that, launch it, and click “System Repair”. Connect your Android to the computer.

2. Select the “Android” option and click “Start”.

3. Select device information, such as brand, name, model, country, etc., from each field, and type “Next”.

4. Follow the on-screen instructions to boot your Android in download mode, and allow the tool to download the firmware to your device.

5. After the firmware is downloaded, the tool will start to repair your Android, hereby fixing the “Android App not installed” error.

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Part 3: How to fix App not installed error on Android

We understand that it can be a tricky situation to be in when Android App not installed error pops up, but what if we tell you can get rid of it in easy and simple steps? Yes, there is!

#1. Delete unnecessary files/Apps

Insufficient storage can prevent the app from being installed. Make some storage space on your device by cleaning unwanted data and deleting extra media and other files. You can also get rid of heavy Apps by:

Visiting “Settings” on your device. Then select “Manage apps”, “Application Manager” or “Apps” (varies based on device model or version) from the list of options before you.

Now select the App you wish to uninstall and wait for the App Info screen to open, then click on “Uninstall” as shown in the screenshot.

You can also uninstall the unnecessary application on the home screen, just long-press the app you want to uninstall until you see the “uninstall” icon. Click “Uninstall”, then, you need to click “OK” to confirm the uninstall process.

#2. Use only Google Play Store

As you are all aware, the Play Store is specially designed for Android software and contains only trusted and safe Apps. It is often known as the “Android Market” because it is loaded with different types of Apps to stiffly all your needs so that you don’t have to rely on other third-party sources to purchase/install Apps.

#3. Mount your SD Card

Another remedy for Android App not installed error is to make sure that the SD card inserted in your device is not inaccessible.

To check the same:

First, disconnect your Itel P55 5G from your PC and then visit “Settings” on your Android and select “Storage” from the options that appear. Finally, click on “Mount SD Card” at the Storage Info screen.

You can now restart your device and try to install the app now, it should work!

#4. Choose App location wisely

It is advisable to not tamper with the App’s location and let the software decide where it needs to be placed. As far as possible, let the Apps be in your device’s internal memory.

#5. Format SD Card

The chances of your SD Card being corrupted are very high. You can format it either while it is in your device or externally.

Now to Clean up your SD Card, simply visit “Settings” and select “Storage” and tap on “Format SD Card” and mount it once again to use it smoothly.

#6. App Permissions

You can reset App permissions to combat the Android App not installed error by Visiting “Settings” and then selecting “Apps”. Now access the Apps menu and hit “Reset App Preferences” or “Reset application permissions”. This will allow third-party apps to get installed on your device.

#7. Choose the correct App file

Make sure to always download an App file only from a trusted and safe source to avoid any errors during installation.

#8. Reboot your device

Finally, if nothing else works, restart your device to end all operations which could be causing the said error. To reboot, just press the power button till you see a pop-up. Select “Restart” and wait for your device to reboot.

Conclusion

Encountering the “App Not Installed” error on Android can be frustrating, but by understanding the causes and implementing the appropriate solutions, you can overcome this issue. We saw that Android App not installed error can be fixed quickly if you keep in mind the tips given in this article. However, please ensure that you follow each instruction carefully to avoid any further goof up.

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How to Flash Dead Itel P55 5G Safely

• Fix malfunctioning Android to normal in one click.
• Highest success rate to fix all Android issues.
• Step-by-step guidance through the fixing process.
• No skills required to operate this program.

A phone is considered to be dead when it becomes completely unresponsive and refuses to switch on. Similarly, an Android phone is said to be dead when it does not boot up. You may try to switch it on several times by pressing the power button but in vain. You will see no sign of the phone’s logo or anything like a welcome screen. The Android phone’s screen remains black and does not illuminate when you try to turn it on. Interestingly, even when you charge this dead device, it does not show that it is getting charged.

Many people regard this as a battery issue, and many think of it as a temporary software crash. Some users also seem to believe that this is because of a virus attack. However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.

Given below are eight techniques to flash your Itel P55 5G safely, depending upon which phone you are using. It may seem time-consuming and tedious, but we can assure you that it works. So, move ahead and read on to learn about flashing new firmware, your Itel P55 5G, MTK Android, and Itel P55 5G safely.

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Part 1: Can a Dead Phone Be Flashed?

Flashing a dead Android phone might be skeptical for many users who have been in such a situation. Although it is possible to flash a dead Android phone, it is essential to be aware of the reasons that lead you into such a situation. Before a remedy, diagnosing the problem is a necessity for retaining the Itel P55 5G device.

From battery issues to physical damage to the Itel P55 5G device, there can be many reasons your Itel P55 5G died. The reasons for a dead Android phone are not restricted to these points. There can be software-related issues or firmware issues that might cause such havoc on your Android.

Part 2: How to flash Itel P55 5G in one click

While you are worried about how to flash Itel P55 5G instantly with a single click, Dr.Fone - System Repair (Android) swiftly makes its way with a galore of options for you. This amazing tool from Wondershare can fix a plethora of Android system issues such as crashing of apps, black screen of death, failed system update, etc. Moreover, it can also get your device out of boot loop, unresponsive bricked Android mobiles as well as stuck at the Itel P55 5G logo.

Dr.Fone - System Repair (Android)

One-click solution to flash Itel P55 5G

• The high success rate in fixing Itel P55 5G Android devices.
• All the latest Itel P55 5G devices are supported by this software.
• One-click operation of this tool helps you how to flash Itel P55 5G easily.
• Being very intuitive, it doesn’t need you to be tech-savvy to use this software.
• It is one of its kind and the first one-click Android repair software on the market.

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Step-by-step Tutorial

We are going to explain how to flash a dead Android phone using a PC using Dr.Fone - System Repair (Android)

Note: Before you understand how to flash Dead Android phone, take a backup of your data and then proceed to avoid any data loss.

Phase 1: Prepare your Itel P55 5G

Step 1: Once you have downloaded and installed Dr.Fone, launch it. From the main menu, tap on ‘System Repair’ and get your Itel P55 5G connected to it.

Step 2: Click ‘Android Repair’ from the available options, and then press the ‘Start’ button to fix the Dead Android phone by flashing it.

Step 3: On the Itel P55 5G device information screen, pick the appropriate device brand, name, model, and other details followed by tapping the ‘Next’ button.

Phase 2: Put the Android device in Download mode to start repair.

Step 1: It is essential to boot your Itel P55 5G in Download mode before repairing.

• If the Itel P55 5G device has a ‘Home’ button: Turn it off and then hold down the ‘Volume Down’, ‘Home’, and ‘Power’ buttons altogether for 5-10 seconds. Un-hold all of them and hit the ‘Volume Up’ button for entering ‘Download’ mode.

• In the absence of a ‘Home’ button: Switch off the Android device and hold the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons for 5 to 10 seconds, then release them. Hit the ‘Volume Up’ button for entering the ‘Download’ mode.

Step 2: Press the ‘Next’ button for initiating firmware download.

Step 3: Once the firmware gets downloaded and verified Dr.Fone - System Repair (Android) starts to flash your Dead Android phone. All the Android system issues will be fixed soon after.

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Part 3: How to flash Itel P55 5G dead phone with Odin?

In this segment, we will learn how to fix the dead Android phone, i.e., Itel P55 5G phones using Odin software. Odin is software used internally by Itel P55 5G to generally unblock devices and perform a more utility-based job, namely, flashing new firmware in place of the old one. There are different variants available, so choose the one which is supported by your Galaxy phone. Here is a step-by-step explanation of how to flash dead Android phone (Itel P55 5G) using Odin software.

Step 1: Install the driver software on the computer. You can find the best driver software for your device and PC on the official Itel P55 5G website. You may also download Itel P55 5G Kies on your PC. Once you have downloaded and installed the driver software, restart the PC.

Step 2: Now download suitable firmware for your device in the form of a zip folder that you can open and store on your desktop.

Make sure the file is .bin, .tar, or .tar.md5 only as these are the only file types recognized by Odin.

Step 3: In this step, download the latest version of Odin on your PC and move it to the desktop, and then right-click on the downloaded Odin file to select “Run as Administrator”.

Step 4: Now, boot your dead device to Download Mode by pressing the power, volume down, and home button together. When the phone vibrates, release the power button only.

Step 5: Gently press the volume up button, and you will see the Download Mode Screen.

Step 6: Now, you may use a USB to connect your Itel P55 5G to the PC. Odin will recognize your device, and in the Odin window, you will see a message saying “Added”.

Step 7: In this step, find the tar.md5 file you downloaded by clicking on “PDA” or “AP” on the Odin window and then click “Start”.

Finally, once the flashing process is complete, your Itel P55 5G phone will reboot and start normally, and you may see a “Pass” or “Reset” message on the Odin window on the PC.

Part 4: How to flash MTK Android dead phone with SP Flash tool?

SP Flash tool, also known as SmartPhone Flash tool is a popular freeware tool used to flash custom ROM or firmware in MTK Android phones. It is a very successful tool and is extremely easy to use.

Let us look at the steps given below to learn how to flash dead Android phones using PC with the help of the SP Flash tool.

Step 1: To start with, download and install the MTK driver on your PC and then download the ROM/firmware you wish to use for flashing purposes.

Step 2: Once done, you should download the SP Flash tool and extract it on your PC and move on to launch the Flash_tool.exe file to open the SP Flash tool window.

Step 3: Now, on the SP Flash tool window, click on “Download” and select “Scatter-loading”.

Step 4: The last step would be to locate the file downloaded by you and click “Open” and then finally, select “Download” on the SP Flash tool window.

After completing the above steps, connect your dead device to the PC with a USB cable and wait for it to get recognized. The flashing process will take a few minutes to finish and then you will see a green circle indicating “OK Download”.

That’s it! Now simply disconnect your phone and wait for it to reboot.

Part 5: How to flash Itel P55 5G dead phone with the Phoenix tool?

Phoenix tool, better known as PhoenixSuit, is a tool similar to the SP False tool and Odin. It works very well with Itel P55 5G and is the best answer to “How to fix dead Android phone?”, “How to flash dead Android phone using PC?”, etc.

Let’s look at the steps of flashing the Itel P55 5G dead phone with the Phoenix tool.

First, download and install the Itel P55 5G PC Suite driver on your PC. Then you will need to download the PhoenixSuit tool and then launch it.

Now, on the toolbar, click “Tools” and select “Data Package Download” from the drop-down list.

Then move to download the firmware for your dead Itel P55 5G and save it in a new Folder. Once done, go back to the Phoenix tool window and click on “File” and select “Open Product”.

Simply, feed in the details and then click “OK”.

After this, click on “Flashing” and select “Firmware update” and then browse to select the appropriate product code and then click “OK” again.

Then move on to select “Dead Phone USB Flashing” from the Firmware Update Box.

Lastly, just click on “Refurbish” and connect your phone to the PC using a USB cable.

That was it, the flashing process may take up to a few minutes after which your dead Itel P55 5G will restart automatically.

Part 6: How to flash a dead phone that won’t turn on via factory reset?

Using tools for flashing Android devices can be a solution; however, it is heavily restricted to the Itel P55 5G device models. For a generalized solution, there can be other options that you can go with. Factory resetting an Android device by putting it in Recovery Mode is one way. To know how to flash a dead Android phone using factory reset, go through the steps featured below:

Step 1: To initiate the process, you will have to put your Itel P55 5G in Recovery Mode. Generally, Android phones are put in Recovery Mode by holding the “Power” and “Volume Up” keys for a few seconds after turning them off. The key combinations can vary according to your Itel P55 5G.

Step 2: As the Android boot menu opens on your screen, use the “Volume Down” and “Volume Up” keys to scroll up and down the menu. On accessing the “Wipe Data/Factory Reset” option, use the “Power” key to select the particular option.

Step 3: Continue to select the “Yes” option for confirming the factory reset of the Android device. The phone will automatically reboot after successfully factory resetting.

Part 7: How to flash a dead Android phone by checking screen faulty

The screen of your Itel P55 5G may be faulty, due to which it is not launching. While seeking the right way of how to fix a dead Android phone, you can force restart your phone using the Volume buttons according to your device model.

If the Android vibrates on restarting and the screen does not lighten up, the problem can be directed to a hardware fault. The screen is broken and needs physical assistance to resolve the issue.

Part 8: How to fix a dead Android phone by changing the battery

Another solution that can help you fix the dead Android phone is changing its battery. The battery of an Android device can last up to 3 years. When its capacity drops to a bare minimum, it is best to change the battery of your Android. Upon trying to restart your Itel P55 5G, if it does not, you might need to replace your battery. All Android phone batteries are removable, which should be regulated with proper supervision.

Part 9: How to repair dead Android phone by contacting official support

If you are unable to discover any proper solution for how to flash dead Android phones, you might have to consult the respective customer support of the Android phone manufacturers. Consult customer support to discover why the phone is dead and how it can be flashed. The respective personnel will assist you in resolving the issue, which might require monetary input from your side.

Conclusion

A dead Android phone might be the cause of worry, but the techniques given above to flash your dead Android device safely are very helpful. These methods have been tried and tested by users all over the world and thus, we recommend them to you. If your phone is dead or has become unresponsive, do not panic. Depending on your phone’s brand, here are ways to guide you on how to fix the dead Android phone and how to flash dead Android phone using PC.

It has been observed that Wondershare Dr.Fone – System Repair (Android) assists in the best way. Resolve all your concerns involving your dead Android phone and flash it to make it operable again.

Carefully follow the instructions given, and you will be able to reboot your dead Android phone successfully.

9 Quick Fixes to Unfortunately TouchWiz has stopped Of Itel P55 5G

“Unfortunately TouchWiz home has stopped” is the talk of the town due to annoying TouchWiz UI, a front-end user interface developed by Itel P55 5G. Not to mention, the Itel P55 5G has borne a whole lot of heat from its agitated users over the years and the reason is pretty much obvious due to the pre-installed bloatware apps and the theme launch “TouchWiz home”. That not just brutally annoys users and eats up a heck of internal storage space but lags up too often due to low speed and stability. As a result users end up with “Unfortunately TouchWiz home has stopped” and “Unfortunately, TouchWiz has stopped”. Apparently, there are several flaws in the design and functioning of this launcher and hence, Touchwiz keeps stopping or becomes unresponsive.

Part 1: Common scenarios when TouchWiz keeps stopping

Here in this section, we will introduce some scenarios that can be blamed for why TouchWiz is not working. Check out the following points:

• More often than not, the TouchWiz keeps stopping after an Android update. When we update our Itel P55 5G device, the old data and cache usually conflicts with TouchWIz thereby cropping up this mess.
• When you disable some built-in apps, you might get in trouble with TouchWiz. Doing this sometimes can hamper the TouchWiz operation and raise the “**unfortunately TouchWiz home has stopped**” error message.
• Many times installing some third-party apps and widgets can cause this problem. The apps like launchers can be conflicting with TouchWiz home launcher and therefore cease it to work. Also, a glitched widget is responsible for the same i.e. forces stop the TouchWiz.

Part 2: 9 Fixes to “Unfortunately TouchWiz has stopped”

Fix “TouchWiz keeps stopping” by repairing Android system

When your TouchWiz keeps stopping and you aren’t able to proceed further, the best way to handle the situation is to repair the Android system. And the best that can help you to serve the purpose is Dr.Fone - System Repair (Android). It has the ability to fix any sort of Android system issue without any complications. To fix this issue, the tool only takes few minutes of yours and performs smoothly. Moreover, you don’t have to worry if you aren’t tech pro. This tool requires no special technical know-how. Here are the advantages you get with this tool.

Dr.Fone - System Repair (Android)

One click tool to fix “Unfortunately TouchWiz has stopped”

• A very easy tool that fixes problems in just one click
• Provides full support all day all night as well as offers 7 day money back challenge
• Enjoys higher success rate and considered as first tool carrying such amazing functionalities
• Able to fix wide variety of Android issues including app crashing, black/white screen of death
• Fully secured and no harm regarding any virus infection

3,211,972 people have downloaded it

Step 1: Download the Program

The one-click repairing process begins with downloading Dr.Fone from its official website. When it is downloaded, follow the installation steps. Upon successful installation, launch the tool on your PC.

Step 2: Connect your Itel P55 5G Device

After you open the software, hit on the “System Repair” button from the main interface. With the help of a genuine USB cable, get your Itel P55 5G phone and connect it with the computer.

Step 3: Choose the Tab

Now, from the next screen, you are supposed to choose “Android Repair” tab. It is given on the left panel.

Step 4: Enter Right Information

Please keep your mobile details handy as you will need them in the next window. You will need to enter the correct brand, model, and country name etc. for better detection of your device.

Step 5: Confirm Actions

This process may result in removing your data hence we strongly recommend you to keep a backup of your data.

Tip: You can use Dr.Fone – Phone Backup (Android) to backup your Itel P55 5G device in case you’re wondering how.

Step 6: Take your Device in Download mode

You will get some instructions on your screen to keep your device in Download mode. Follow them according to the Itel P55 5G device you own and hit “Next”. When you do this, the program will detect your device and let you download the latest firmware.

Step 7: Repair Device

Now, when the firmware is downloaded, the program will itself begin to repair your device. Wait and keep the Itel P55 5G device connected until you get the notification for process completion.

Clear the cache data the TouchWiz

Maximum Android devices are designed to deleted cache data upon getting updated to the newest Android system. However, Itel P55 5G stands as an exception in such case. And therefore, many times TouchWiz starts stopping right after upgrading. Thus, due to the collection of cache data, TouchWiz can display error. This calls for removing the cache from TouchWiz and run things smoothly. Here is how to do this:

• Tap on “Apps” from the Home screen firstly.
• Launch “Settings” afterwards
• Look for “Applications” and tap on it followed by “Application Manager”.
• When Application Manager gets opened, swipe towards right to get into the “All” screen.
• Now, choose “TouchWiz” and tap “Clear Cache”.
• Now, tap “Clear Data” followed by “OK”.
• Now restart your device.

Please note that this will delete all your Home screens post this method.

Disable Motion & gesture settings

The functions regarding Motions and Gestures can be responsible for why TouchWiz home has stopped in your device. Usually the Itel P55 5G devices running on Android version less than Marshmallow are prone to encountering this issue. Or the Itel P55 5G devices having modest specs often fall prey to the issue. When you disable these settings, you might get out of the problem.

Change the Animation Scale

When you use TouchWiz, it may consume higher memory usage for high amount of graphic maintenance. As a result, the “**unfortunately TouchWiz home has stopped**” error might crop up. Taking this into consideration, you should try reconfiguring the animation scale and get rid of the error. Here’s how:

Clear Cache Partition

In case the above steps didn’t figure out the problem, here is the next tip. This method can be counted as one of the most effective one. Because it is able to fix minor issues in Android devices, we recommend you for “**TouchWiz home has stopped**” issue too. Let us know how you can do it:

• Turn off your Itel P55 5G device.
• Start pressing and holding “Volume Up” and “Power” buttons simultaneously.
• Keep doing this until you see the Android screen. This will take your device into recovery mode.
• You will observe some options on the screen. Take help of Volume buttons, scroll down to choose “Wipe Cache Partition”. Press Power button to confirm and the Itel P55 5G device will be rebooted.

Check now if the error is eliminated. If unfortunately not, please try the following solution.

Enable the easy mode

For some users, enabling Easy Mode has been of great assistance. This feature aims to make the user experience more efficient by simply eliminating complex features. The Easy Mode removes those features that confuse the users by messing up the screen. Hence, we suggest you to switch to this mode in order to remove “**TouchWiz not working**” problem. The steps are:

• Open “Settings” and go to “Personalization”.
• Hit on “Easy Mode” now.

Hope the TouchWiz won’t keep stopping error does not pop up anymore!

Boot your phone to safe mode

Here is the next solution to be followed when TouchWiz keeps stopping. As we already said, third-party apps can cause this issue, booting your device in the Safe mode will disable those apps temporarily. Hence you need to boot your Itel P55 5G device to Safe mode and check if the reason is any third-party app.

• Switch off your device to initiate.
• Press “Power” button and keep doing this until device’s logo appears on the screen.
• When you see logo appearing, instantly release the button and start holding “Volume Down” button.
• Keep holding until rebooting finishes.
• You will now witness “Safe mode” on the bottom screen. You can now release the button.

Reset Factory settings

If the above method went futile and you’re still at the same place, then factory reset is the next logical step to be taken. We suggest this method because it will take your device to its factory state. As a result, TouchWiz will probably get normal and work perfectly.

Along with this, we would also suggest you go take backup of your data so that you won’t lose any of the personal information from your device after performing factory reset. For your convenience, we have stated the backup steps too in the following guide. Have a look:

• Run “Settings’ in your device and go to “Backup & Reset”.
• Notice if “Back up my data” is enabled or not. If not, turn it on and create backup.
• Now, scroll for “Factory Data reset” option and confirm it by clicking “Reset Phone”.

• Wait a few minutes and your device will reboot.

Install a new launcher to replace TouchWiz

We believe that you will find the above methods helpful. However, if still in case your TouchWiz is not working, we advice you that you should install a new theme launcher in your device. It will be a wise option to ditch TouchWiz in such scenario rather than tolerating the problem. Hope this advice will help you.