How To Deal With the Xiaomi Redmi Note 12 Pro 4G Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

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Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Xiaomi Redmi Note 12 Pro 4G Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

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App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Xiaomi Redmi Note 12 Pro 4G is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Xiaomi Redmi Note 12 Pro 4G.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Xiaomi Redmi Note 12 Pro 4G to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

• Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

• Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

• Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
• Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

• Each version for each OS is sold separately.
• The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

Cellular Network Not Available for Voice Calls On Xiaomi Redmi Note 12 Pro 4G

The “Cellular Network Not Available for Voice Calls“ error is a common experience for many Android users. In our contemporary world, communication stands as the fundamental pillar of our existence. Yet, the malfunctioning of our devices hinders this connectivity. It often gives rise to numerous complications. Fortunately, your concerns are now a thing of the past.

This article serves as your guide for troubleshooting and overcoming this frustrating dilemma. It has compiled expert perspectives, valuable tips, and detailed, systematic solutions. The article will go through the underlying causes behind this issue and explore potential fixes. By the conclusion of this article, you’ll be armed with the necessary knowledge to tackle this problem.

Part 1. Preliminary Reasons For Cellular Network Not Available For Voice Calls

Facing the “Cellular Network Not Available for Voice Calls Android“ error can be overwhelming. Thus, it becomes evident that specific reasons underlie this issue. Solutions indeed exist to tackle this problem. Yet, comprehending the underlying reasons is equally crucial to resolve the issue:

1. Internet Access

One primary reason behind cellular network unavailability glitches lies in unstable internet access. Voice calls over cellular networks often require a stable internet connection. When this connection fluctuates or drops, it can result in the dreaded error message.

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2. Terrain Coverage

Another contributing factor is the geographical terrain. In remote or sparsely populated areas, cellular tower coverage might be limited. It causes a signal disturbance or complete loss of the network.

3. Network Congestion

During peak usage hours or in densely populated areas, network congestion can also be a cause. It leads to temporary unavailability of the cellular network for voice calls. When the network is overloaded with traffic, it might struggle to accommodate more voice calls. That results in connectivity issues.

4. Technical Glitches

Furthermore, technical glitches within the Xiaomi Redmi Note 12 Pro 4G device or network infrastructure can cause this issue. These glitches could range from software bugs to hardware malfunctions.

5. Battery or Power Issues

In some instances, insufficient battery power or power-saving modes on devices can cause this issue. They affect the Xiaomi Redmi Note 12 Pro 4G device’s capacity to sustain a consistent connection with the cellular network. This consequently causes voice call unavailability.

Part 2. Prominent Solutions For Cellular Network Not Available For Voice Calls Android

A myriad of purposeful solutions exists to resolve the TracFone cellular network not available for voice calls issue. These solutions are specifically designed to address various underlying causes. The aim of these solutions is to restore smooth connectivity for voice calls. Described below are the top 8 solutions to fix the “Cellular Network Not Available” error:

Method	Efficiency	Difficulty	Duration (Minutes)
Check Network Availability	Moderate	Easy	5-10
Check Airplane Mode	Low	Easy	2-5
Select Network Operator	Moderate	Moderate	5-10
Restart Device	Low to Moderate	Easy	3-5
Enable Roaming Settings	Moderate	Easy	3-7
Update Android Smartphone	Moderate	Moderate	15-30
Performing Factory Reset	High (Last Resort)	Difficult	30-60+
Contact Carrier Provider	High (Specialized Help)	Moderate	Varies (Depends on Carrier Provider)
Wondershare Dr.Fone - System Repair	Highest (Complex Issues)	Easiest	5-10

Solution 1. Check the Availability of Cellular Networks

Before diving into complex fixes, the first thing to do is to check if nearby cell networks are available and how strong their signals are. It is an essential step when trying to fix the “Cellular Network Not Available“ error. This basic check ensures your phone is close enough to a working network tower, which matters for staying connected. It allows you to find out the availability of nearby cellular networks.

Moreover, with it, you can ensure your device is connected to a reliable network. This preliminary check sets the foundation for further troubleshooting.

Solution 2. Check the Airplane Mode of the Smartphone

Another crucial step in resolving this error involves ensuring that the Airplane Mode is disabled. This mode, when activated, disables all wireless connections. It also includes cellular networks, which could lead to connectivity issues. Follow these simple steps to check and disable Airplane Mode on your device:

Instructions: Swipe down on your phone’s screen from the top to access the Notification Panel, unveiling the Quick Settings tiles. Search for the airplane-shaped icon; if Airplane Mode is active, the icon will be highlighted or shown in a distinct color. Tap the Airplane Mode to turn off the Airplane Mode on your Android.

Solution 3. Selecting the Network Operator of the Xiaomi Redmi Note 12 Pro 4G device

In certain instances, manually selecting your network operator can help. It effectively resolves the “Cellular Network Not Available for Voice Calls Android“ error on your Xiaomi Redmi Note 12 Pro 4G. By choosing the network operator manually, you ensure a deliberate connection to a specific carrier. This potentially bypasses issues related to automatic network selection. Follow these steps to select your network operator manually:

• Step 1. Access “Settings” on your Xiaomi Redmi Note 12 Pro 4G, then tap on “Connections.” From there, navigate to “Mobile Networks” and proceed by selecting “Network Operators.”

• Step 2. Look for the “Automatically Select” toggle, which will be turned on. Toggle it off to see available networks and choose the one best suited to your device.

Solution 4. Restart Your Device

Sometimes, resolving the “Cellular Network Not Available for Voice Calls“ error on your Xiaomi Redmi Note 12 Pro 4G can be as simple as performing a restart. This basic troubleshooting step helps refresh the Xiaomi Redmi Note 12 Pro 4G device’s software. It clears temporary glitches and reestablishes essential connections, potentially resolving network-related issues. Follow these straightforward steps to restart your Xiaomi Redmi Note 12 Pro 4G:

Instructions: Hold down the “Power” button until the Power menu emerges on the display. From there, select “Restart” to initiate the Xiaomi Redmi Note 12 Pro 4G device’s reboot process.

Click here

### Solution 5. Enable Roaming Settings

There are situations where you’re in an area with weak or no coverage from your primary network provider. In such a case, enabling roaming settings on your Xiaomi Redmi Note 12 Pro 4G can sometimes resolve the issue at hand. Enabling roaming allows your device to connect to partner networks. This extends your coverage beyond your home network’s reach. Follow these steps to enable roaming settings on your Xiaomi Redmi Note 12 Pro 4G:

• Step 1. Start by accessing your device’s Settings and tapping the “Connections” option. Here, scroll downward to press “Mobile Networks.”

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• Step 2. Presently, you will encounter the “Data Roaming” option. Toggle this option on to enable data roaming on your device and resolve the issue.

Solution 6. Update Android Smartphone

Updating your Xiaomi Redmi Note 12 Pro 4G’s OS to the latest version can often resolve performance issues. It can also fix network connectivity issues, including the “Cellular Network Not Available” error. Manufacturers regularly release system updates containing bug fixes and security patches. It also includes enhancements that can address underlying software-related problems. Follow these steps to update your Android smartphone:

• Step 1. In your device’s Settings, scroll through to find the “Software Update” option. Select it, and on the subsequent screen, verify the availability of any updates.

• Step 2. If an update is accessible, select the ‘Download and Install’ choice. Then, proceed by following the prompts displayed on the screen to finalize the process.

Solution 7. Performing Factory Reset

Performing a factory reset is a drastic but effective measure. It can resolve persistent software-related issues, including the “Cellular Network Not Available” error. Be aware that initiating a factory reset results in the deletion of all data and settings stored on your device. Hence, it is crucial to back up any vital information before proceeding with this action. Here is how to fix the Verizon cellular network not available for voice calls:

• Step 1. To access your device’s “General Management” section, navigate through Settings. There, tap on “Reset,” and select “Factory Data Reset” from the subsequent screen.

• Step 2. You will need to tap “Reset” to confirm your choice. Then, follow the on-screen guidelines carefully to complete the reset process.

Solution 8. Contact Carrier Provider

If you’ve exhausted all options and the issue persists, reaching out to your carrier provider for assistance is a viable solution. Carrier providers can offer specific insights and guidance regarding network-related issues. When connected to customer service, explain the issue you’re experiencing in detail. Contacting your carrier provider enables you to tap into their expertise and resources.

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Part 3. [100% Resolvable] Resolve Cellular Network Not Available For Calls Issues

Despite all your attempts, the cellular network not available for voice calls remains unresolved. It might state a more complex software-related issue or glitch within the Xiaomi Redmi Note 12 Pro 4G device. However, there’s a solution designed explicitly for addressing such complex issues. That software is Wondershare Dr.Fone, a comprehensive toolkit for Android devices. It stands out as the world’s first one-click Android repair tool.

Dr.Fone specializes in resolving a wide array of Android system issues, including the notorious black screen of death. With this tool, users can effortlessly restore their Android system to normal functionality.

Key Features of Wondershare Dr.Fone

1. Fone’s advanced repairing mechanism has the ability to repair even the bricked Android devices.
2. This tool supports more than 1000 models of Android devices across different brands for system repair.
3. It boasts the highest success rate when it comes to fixing Android devices.

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Repair Android System Errors without Any Trouble.

• Fix your Android to normal, no skills required.
• Fix various Android system issues, stuck in boot loop , black screen , or won’t turn on , looping on start, etc.
• The high success rate in resolving Android system issues.
• Compatible with a wide range of Android devices and OS versions
• User-friendly interface with easy-to-follow steps.

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Steps Needed To Fix the Cellular Network Not Available for Calls Issue via Wondershare Dr.Fone

The following are the steps to resolve the Tracfone cellular network not available for voice calls using Wondershare Dr.Fone:

• Step 1. Open Wondershare Dr.Fone and Opt for System Repair

Launch the software. Then, navigate to the “Toolbox” section located in the left panel. Connect your Xiaomi Redmi Note 12 Pro 4G and proceed by choosing “System Repair.” Then, opt for “Android” to specify the Xiaomi Redmi Note 12 Pro 4G device type. On the subsequent screen, click “Start” to commence the repair procedure.

• Step 2. Provide Details of Your Android Device

The system automatically identifies the brand of the Android device undergoing repair. Afterward, choose the “Name,” “Model,” “Country,” and “Carrier” from the provided list options. If the Xiaomi Redmi Note 12 Pro 4G device is already unlocked, you can choose OPEN in the Carrier section. Then, confirm by checking the warning box indicating agreement and readiness to proceed. Click on “Next” to initiate the repair process for your Xiaomi Redmi Note 12 Pro 4G.

• Step 3. Complete the Android Repair Process Successfully

Follow the guidance displayed on your device’s screen to access Download Mode. Once in, the firmware download begins automatically. During this process, the platform verifies and presents the firmware details. Select “Fix Now” to proceed with the installation of the firmware onto your Xiaomi Redmi Note 12 Pro 4G. Since Android repair will result in the deletion of all data, input “000000” to confirm. This action initiates the system repair process.

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Conclusion

In conclusion, facing the “Cellular Network Not Available for Voice Calls“ problem on your Xiaomi Redmi Note 12 Pro 4G can be frustrating. This article has explored many ways to fix this issue. These include simple checks like turning off Airplane Mode to solutions like contacting your carrier. However, when facing persistent network problems, a tool like Wondershare Dr.Fone becomes the only hope.

Among the various methods discussed, Dr.Fone stands out as a top choice. Its thorough system repair function targets and removes complex software glitches. The tool’s easy interface, broad compatibility, and secure repair process make it perfect. It is ideal for users looking for a reliable solution beyond regular troubleshooting.

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My Videos Aren’t Playing on Xiaomi Redmi Note 12 Pro 4G – What Can I Do?

There’s a reason Android holds over two-thirds of the mobile operating system market share. It’s a powerful OS that gives you the utmost freedom and flexibility, allowing you to customize your phone to suit your needs.

However, regardless of the capabilities of Android phones and the features that come with their OS, just like any other smartphone, they’re prone to glitches and annoying issues – especially with their video files.

You may encounter videos not playing on your Xiaomi Redmi Note 12 Pro 4G more frequently than you like. Whether it’s video files you’ve recorded using your phone or files you’ve downloaded, this glitch can get pretty annoying pretty fast. Fortunately, there are several solutions you could try to fix it.

See what you can do if videos won’t play on your Android.

Why Are My Videos Not Playing On Android?

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Considering how most smartphone manufacturers tend to emphasize the unbelievable quality of their cameras, perfect night modes, seamless slow-motion recordings, superb resolution, and more, you’d expect all images and videos to function flawlessly on your Android. Unfortunately, that’s not always the case.

Occasionally, you could find that the videos you access from your gallery won’t play, sending you the message that “video cannot be played” or “can’t play video.” Other times, you might find that YouTube videos won’t load correctly or your downloaded videos won’t open in your media player.

There could be a wide variety of reasons that is happening, including:

• Corrupted video
• Corrupted SD card
• Outdated media player
• Outdated OS
• Incomplete download from the source
• Low storage
• Video downloaded from a suspicious source

An array of hardware and software issues could lead to you being unable to play videos on your Android. However, that doesn’t mean you should immediately send your device for repairs or delete the videos that won’t play. There might be a few better solutions you could try.

What You Can Do if Your Videos Aren’t Playing On Android Phone

Since there are many reasons for having problems with videos not playing on your Android, you could also try many solutions.

1. Do a Factory Reset

While a factory reset shouldn’t always be the first solution you go to, it can usually prove to be the most effective one.

A factory reset, aka a master reset or a hard reset, returns all your software configurations to the original state when the phone was first manufactured. In the process, all your data is lost – any photos and videos you have on your phone and the apps you’ve installed will be deleted. You’ll be logged out of all your accounts and won’t have access to your message history, contacts, and more.

While it seems like an extreme step, it can help fix any video issues you might encounter due to software bugs.

Though there could be slight variations between different phones, you can usually perform a factory reset by going to Settings > General Management > Reset > Factory data reset > Reset.

2. Restart Your Xiaomi Redmi Note 12 Pro 4G

While a factory reset is all but guaranteed to fix the issues you’re encountering with your videos, sometimes a simple restart might do the trick just fine. A restart works by clearing your RAM (Random Access Memory).

In a nutshell, RAM stores short-term data that helps your processor complete tasks quickly. This data is always easily accessible, and it’s what helps your phone quickly open webpages and apps you’ve recently used.

Over time, however, your RAM can get filled with unnecessary data and data fragments, which, in turn, can confuse your processor.

Restarting your phone will clear your RAM and potentially eliminate any data fragments causing your videos to be unplayable.

3. Check the Video Format

As a general rule of thumb, the videos you capture should be in a format your device supports. However, the videos you’ve downloaded might not be. That’s why checking the files’ video format before trying other possible fixes is in your best interest.

If the format isn’t supported, installing the right video player with the necessary compatibility is the most straightforward fix. Some of the most popular video players for Android include VLC for Android, GOM Player, MX Player, Bsplayer, and RealPlayer. You can easily find all of them in the Google Play Store.

4. Check the Internet Connection

If you’re having problems playing downloaded or online videos, check your internet connection to see if there’s an issue there. If your internet’s down, any downloaded videos might not have downloaded correctly, and any online videos that haven’t been loaded will not play.

Make sure that you turn the Airplane mode off and your Wi-Fi on. Check the connection and test your internet speed to see if everything works properly.

You might need a network reset if your phone can’t connect to a Wi-Fi network. The path might differ between Android devices, but you should be able to find the option for a network reset at the exact location of your factory reset. Go to Settings > General Management > Reset > Reset Network settings > Reset settings.

5. Clear the Cache

The cache stores a copy of your most commonly used data, helping decrease loading time and improve your phone’s performance. However, too much cache data can take up too much space and cause data corruption, preventing you from accessing some of your apps.

On average, you should clear your phone’s cache every few months to ensure that everything runs smoothly. If you encounter issues with your videos not playing on Android, clearing the cache could be just the fix you need.

To clear the cache from your apps, you’ll want to go to Settings > Apps. From there, select the app you want to remove the cache from, scroll down to Storage, then choose Clear Cache.

6. Update Android OS

An outdated Android OS is usually the culprit behind many bugs and glitches you may encounter on your phone. It can prevent you from playing video files, accessing apps, taking photos, and more. It can lead to data corruption and loss, expose you to malware and cyberattacks, and compromise phone performance.

Regularly updating your OS to its latest version is always in your best interest. It can solve the problem of your videos not playing and protect you and your sensitive data.

7. Repair Your Android OS

You might already have the latest version of Android OS, but that still doesn’t mean your OS is functioning as it should. Maybe your phone was interrupted while downloading or installing the new OS version. Maybe your phone had underlying OS issues, or you accidentally downloaded files you shouldn’t have. Whatever the case is, if your videos don’t play due to an OS problem, you’ll need to repair your OS.

The best way to do it is with a reliable Android OS repair solution like Wondershare Dr.Fone.

Fast, efficient, and powerful, Wondershare Dr.Fone can repair your Xiaomi Redmi Note 12 Pro 4G in several simple steps:

• Step 1: Download and launch Wondershare Dr.Fone on your PC.
• Step 2: Go to Toolbox, then use a cable to connect your Xiaomi Redmi Note 12 Pro 4G to your PC.

• Step 3: Select System Repair > Android.
• Step 4: In the new window, select Start.

• Step 5: Fill in information about your phone’s Brand, Name, Model, Country, and Carrier.
• Step 6: Agree with the warning and select Next.

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• Step 7: Follow the on-screen instructions to put your device in Download Mode.
• Step 8: Wondershare Dr.Fone will automatically start downloading the necessary firmware, so wait for the process to finish.

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• Step 9: When the download is complete, select Fix Now to install it.
• Step 10: Type 000000, then select Confirmto continue fixing your device.

• Step 11: Wait for the Repairing Nowprocess to finish.
• Step 12: Once the process is complete, click Done.

If the reason your videos wouldn’t play on your Xiaomi Redmi Note 12 Pro 4G was a fault in the OS, everything should be functioning well after repairing your phone with Wondershare Dr.Fone.

Remember that repairing your device with Wondershare Dr.Fone might result in data loss. Back up all your essential data before fixing your OS using this software to stay safe.

8. Update the Video App

Sometimes, it’s not the outdated OS version causing issues but rather the out-of-date video app. Like OS updates, app and other software updates often contain fixes for common problems and security patches. Not every update is there simply to introduce new features.

To check whether you’re using the latest version of your video player, go to Settings > Apps. Find your video player app, tap it, and scroll down to the bottom of the page to see the version installed on your phone.

9. Clear Cookies and Browsing Data

If online videos are causing problems, not your recorded or downloaded ones, you might be due for a quick cookie and browsing data clearing.

Cookies are usually there to improve the user experience, allowing you to load websites faster and enjoy improved performance. However, if your cookies and browsing data occupy too much space, they could pose problems.

You’ll first need to launch your mobile browser to clear cookies and browsing data. If you’re using Google Chrome, the process is simple and streamlined. Tap the three dots in the upper right corner and go to Settings. From there, go to Privacy and security > Clear browsing data > Clear data.

10. Reinstall Video Apps

If you still have issues with videos not playing on your Xiaomi Redmi Note 12 Pro 4G, you could try deleting and reinstalling your video apps. Sometimes, simply updating the video app might still retain the glitch causing problems. However, if you delete it in its entirety and then install it again, the issue should be gone.

To uninstall the video app on your Android, go to Settings > Apps. Locate the app you want to delete, then tap Uninstall at the bottom of your screen.

To reinstall it again, go to the Google Play Store, search for the video app you want to have, then click Install.

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Conclusion

Like other smartphones, Android devices occasionally encounter glitches when playing video files. In most instances, the solution can be as simple as restarting your device. In others, you might have to perform a full factory reset or use software like Wondershare Dr.Fone to repair your Android OS.

Whatever the case is, don’t despair. There’s usually a solution that can fix the problem and ensure your device works as expected.