How To Deal With the Vivo Y36 Screen Black But Still Works? | Dr.fone
How To Deal With the Vivo Y36 Screen Black But Still Works?
With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.
Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.
Part 1: Why Did My Vivo Y36 Screen Go Black but Still Works? Common Causes
Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.
A Drained Battery
The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.
App Troubles
If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.
Software Issues
A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Vivo Y36 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.
Hardware Problem
If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.
Part 2: How To Fix Black Screen on Your Phone
Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.
Method 1: Force Restart your Android/iOS Smartphone
If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.
How to Force Restart your Android Device
Here is how you force restart an Android device when your phone screen doesn’t turn on.
Step 1: Press and hold the Power and Volume Down buttons simultaneously.
Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.
How to Force Restart your iOS Device
If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.
Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.
Step 2: Press and hold Sleep/Wake until you see the Apple logo.
Note
If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.
Method 2: Uninstall or Update Outdated Applications
In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.
Method 3: Inspect the LCD Connectors
If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.
However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.
Method 4: Perform a Factory Reset
If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.
For Android Users
If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.
If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.
Note
The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Vivo Y36.
Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.
Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.
Step 3: Simply wait for the process to complete and wait for your Vivo Y36 to restart automatically.
F****or iOS Users
Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.
Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.
Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.
Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.
EaseText Audio to Text Converter for Windows (Personal Edition) - An intelligent tool to transcribe & convert audio to text freely Part 3: How To Fix Black Screen Phone With an Alternative
If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.
Key Features
Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.
- Fix all Android and iOS Problems in Minutes
Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.
- Supports up to 1000+ Android Smartphones and the latest iOS
All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.
### Tech SpecsDr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.
| Computer OS | Android |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Android 2.1 and up to the latest |
Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).
| Computer OS | iOS |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Supports all iOS versions, including the latest iOS 16 and iOS 16 beta |
| macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8 |
Pros and Cons
If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.
Pros
- Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
- Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.
Cons
- Each version for each OS is sold separately.
- The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.
How to Fix Black Phone Screen With Dr.Fone – System Repair
Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.
Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.
Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.
Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.
Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.
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Conclusion
Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.
Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.
[8 Quick Fixes] Unfortunately, Snapchat has Stopped on Vivo Y36
Have you ever been deep in conversation with a loved one or friend, taking advantage of all the funny filters and games Snapchat has to offer when you’ve suddenly been presented with the ‘Unfortunately, Snapchat has Stopped’ error code? This is usually followed by the app crashing back to the main menu.
If so, don’t worry; you’re not alone. Snapchat crashing in this way is nothing new, but it can be incredibly annoying when it keeps happening and stops you from enjoying the conversations you care about.
Fortunately, there are plenty of solutions out there to help you out and get the app working again as it should do. Today, we’re going to explore them all to help you get back to what you were doing before and as though there was never a problem.
Part 1. Install Snapchat again from Google Play Store
One of the best ways to resolve the Snapchat crashing problem or Snap Map not working issue is to delete the app and reinstall it again. When you’re using your phone, there is data continually flowing around and data being sent here, there, and everywhere.
During these processes, bugs can occur, and if they can’t sort themselves out, the best thing to do is to reset your app and start from a fresh installation. Here’s how to do it.
Step 1: Hold down the Snapchat app from your main menu and press the ‘x’ button to uninstall the app.
Step 2: Open the Google App Store from your device and search ‘Snapchat’ in the search bar. Find the official app page and download the app onto your device.
Step 3: The app will automatically install itself once downloaded. Open the app, sign in to your account using your log-in details, and you should be able to use the app like normal.
Part 2. Check for new Snapchat Updates
Hand in hand with the problem above, sometimes a bug can restrict Snapchat from working, or perhaps your personal update settings. If you receive a Snapchat from someone with an upgraded version, this can crash your app.
Here’s how to make sure you’re running the latest version of Snapchat is Snapchat isn’t responding.
- Launch the Play Store and navigate to the My Apps and Games page
- Tap the Update button
- The app will now automatically update to the latest version
Part 3. Wipe the cache of Snapchat
If you have a lot of data in your Snapchat cache, this can cause the app to become overloaded in which you’ll need to clear it to start again and refresh the app. This is a common problem that can cause Snapchat has stopped working error.
Here’s how to fix it.
Open the Snapchat app and tap the Profile icon on the top left-hand side of your screen
Tap the Settings gear icon on the top right
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Scroll down the Settings menu and tap the Clear Cache option
Here, you can choose to Clear All, but you can select individual areas if you prefer
- Tap the Confirm option to clear your cache preference completely
Part 4. Fix the system issues that caused Snapchat stopping
If you’re experiencing the Snapchat crashing on Android often, or you’re experiencing similar errors with other apps, this can be an indication that there’s something wrong with your Android operating system.
The best way to fix this is to repair your device using the software known as Dr.Fone - System Repair (Android). This is a powerful repair system that can completely recover your device from any errors, including the Snapchat keeps crashing error.
Dr.Fone - System Repair (Android)
Dedicated repair tool to fix Snapchat crashing on Android.
- Recover your device from any problem, including black screen or unresponsive screen.
- Supports over 1000+ unique Android devices, models, and brands.
- Trusted by over 50+ million customers around the world.
- Can fully repair faults with your Vivo Y36’s firmware in a few simple steps.
- One of the most user-friendly applications in the world.
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To help you make the most of this Android repair software and to fix your Snapchat not responding error, here’s a step-by-step guide on how to use it.
Step 1: Download the Dr.Fone - System Repair (Android) software to your computer. Install the software to your Mac or Windows computer by following the onscreen instructions.
Once completed, open the software, so you’re on the main menu.
Step 2: From the main menu, click the System Repair option, followed by the Android option. Of course, if you have an iOS device you want to repair in the future, the option is there if you want it. Also, connect your Vivo Y36 to your computer using the USB cable.
Step 3: Confirm details.
On the next screen, use the drop-down menus to confirm the model, brand, operating system, and carrier of your device. Click Next to confirm the details are correct.
Step 4: You’ll now need to put your phone into Download Mode, sometimes referred to as Recovery Mode. For this, you can follow the onscreen instructions. Make sure your device stays connected to your computer throughout this process.
The method will slightly differ depending on whether your device has a home button, so make sure you follow the right instructions for your individual device.
Step 5: Once in Download Mode, the software will now download and install a fresh version of your Vivo Y36’s operating system. This can take some time, so make sure your device stays connected, and your computer stays on and doesn’t shut down.
Step 6: That’s it! Once you see the screen saying your device has been repaired, you’ll be able to close the Dr.Fone - System Repair (Android) software, disconnect your phone, and can start using Snapchat as normal without the Snapchat not responding error coming up!
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Part 5. Check for the Android update
Similar to some of the other solutions we’ve listed above, if you’re using an outdated version of the Android operating system, but the latest version of Snapchat is coded to the most recent, this can be a cause for the Snapchat crashing on Android problem to occur.
Fortunately, it’s easy to check to make sure you’re running the latest version of Android and to download and install the update if you need it. Here’s how, which will help to sort out your Snapchat keeps crashing Android problems.
Step 1: Open the Settings menu on your Vivo Y36 and select the About Phone option.
Step 2: Tap the ‘Check for Updates’ option. If an update is available, you’ll then have the option to Install Now or Install Overnight. If no update is available, you’ll see a notification stating your device is up to date and no action is needed.
Part 6. Connect to another Wi-Fi
In some cases, you may be trying to connect to a Wi-Fi network that’s not very stable. This may keep cutting the connection to your device, which in turn is causing Snapchat to crash on Android.
To resolve this, you can simply try connecting to another Wi-Fi network or a data plan to see whether this is the problem. If so, changing network and then using the Snapchat app should stop any error messages from occurring.
Step 1: Open the Settings menu on your Vivo Y36, followed by the Wi-Fi option.
Step 2: Tap the new Wi-Fi network you’re currently connected to, and then tap the ‘Forget’ option, to stop your phone connecting to it.
Step 3: Now tap the new Wi-Fi network you want to connect to. Insert the Wi-Fi security code and connect. Now try reopening and using the Snapchat to see if you can use it.
Part 7. Stop using the custom ROM
If you’re running a custom Android ROM on your device, with some versions of the ROM and some apps, you’re going to experience errors simply because of the way the apps and the ROMs are coded and designed.
Unfortunately, there’s no easy fix to this, and if you want to continue using the app, you’ll need to reflash your Vivo Y36 back to its original firmware, and then wait until the ROM developers update the ROM to be compatible with social apps like Snapchat.
However, this reflashing process is simple thanks to the Dr.Fone - System Repair (Android) software that we listed above. To follow the detailed step-by-step guide, follow the steps on Part 4 of this article, or follow the quick guide instructions below.
- Download and install the Dr.Fone - System Repair (Android) software to your computer
- Connect your Vivo Y36 to your Windows computer using the USB cable
- Open the software and click the Repair option.
- Select the Android device repair option
- Make sure your carrier and device information are correct
- Put your device into Download Mode by following the onscreen instructions
- Allow the software to repair your Vivo Y36 automatically
Part 8. Reset the factory settings of your Android
One of the last resorts you can take is factory resetting your Vivo Y36 back to its original settings. From the day you first started using your device, you’ve been using the system and downloading files and apps, and over time this increases the chances of creating a bug.
However, by resetting your device to factory settings, you can reset these bugs and get your apps and device working again free from the Unfortunately, Snapchat has stopped error message. Here’s how to factory reset your device.
Make sure you back up your personal files from your device first like your photos and music files because factory resetting your device will clear your device’s memory.
Step 1: Tap the Settings menu on your device and click the Backup and Reset option.
Step 2: Click the Reset Phone option. That’s it! The phone will take several minutes to complete the process, after which your phone will be reset to its original state.
4 Solutions to Fix Unfortunately Your App Has Stopped Error on Vivo Y36
We often find people complaining, “Unfortunately Youtube has stopped”, “Unfortunately the internet has stopped” or “Unfortunately Netalpha has stopped”. An error that causes Apps to randomly stop working is experienced by users daily. This is a strange error as it occurs while you are using an App, and it suddenly stops working or crashes. You are brought back from the App screen to the Home Screen of your device with an error message saying: “Unfortunately, it has stopped working.”
Apps not working or stopped while working, such as unfortunately Netalpha has stopped or unfortunately the internet has stopped, is a very confusing error because one moment your App is running smoothly and the next moment it shuts down automatically with an error message. Unfortunately, Youtube has stopped working, Netalpha has stopped. Unfortunately, the internet has stopped, and many more such examples of Apps stopping while working normally are witnessed by users all over the world, and they are constantly on a lookout for solutions to fix such an error.
Read on to find out why exactly your App stops working suddenly and 3 of the best and most effective ways to tackle the problem.
Part 1: Why your App stops working suddenly?
Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped working, etc. are error messages that pop-up now and then while using Apps on Android mobile devices. It is important to understand that such errors are not App/Apps specific and may occur to any App/Apps. There is no one specific App or genre of Apps that face this problem.
The reason behind unfortunately internet has stopped or any other App which experiences such a glitch in data crash. A data crash is not a serious problem and only means a situation wherein an App, OS, or software stops working normally and exits abruptly. This may happen due to various reasons such as unstable internet connection, both cellular and WiFi. Another reason for Apps to stop working could be corrupted Cache files, which have not been cleared in a long time.
Many users also feel that incomplete or improper installation may cause the App to crash and stop working suddenly.
There may be many more reasons for them; unfortunately, App has stopped error to show up, but no one reason can be blamed for it.
Therefore it is important for us to carefully examine the problem and choose from the solutions given below to fix Unfortunately, Youtube has stopped; unfortunately, Netalpha has stopped; unfortunately, the internet has stopped and many other similar unfortunately App has stopped working errors.
Part 2: A One-Click Fix to ‘Unfortunately App has Stopped’
Fortunately, while this is an annoying problem that stops you from doing what you’re doing, the best way to eliminate this error is simply to repair the data glitch, thus preventing it from happening.
The easiest solution is to use a software application known as Dr.Fone - System Repair , a specialist piece of programming designed to help you fix your devices as quickly as possible.
If this sounds like the option you need to alleviate your, unfortunately, YouTube has stopped errors; this is how to use it.
How to Use Dr.Fone -Repair to Fix Unfortunately App has Stopped Error
Note: Please note that using this solution may rewrite and repair all data on your phone, meaning there is the potential to lose data during the process. Make sure you back up your device before continuing.
Step #1 - Acquire the Software
Head over to the Dr.Fone - System Repair website and download the software to your Mac or Windows computer.
Step #2 - Connect Your Android Device
Launch Dr.Fone and click the System Repair option from the main menu. Now connect your Vivo Y36 using the official cable.
From the next menu, select the ‘Android Repair’ option and press ‘Start’.
Step #3 - Input Information & Repair
Tap in your phone information. This is to make sure your device is repaired correctly while minimizing the risk of bricking your device.
Follow the on-screen instructions on how to then boot your Vivo Y36 in Download mode.
Once booted, the software will verify your firmware and start repairing your device. Make sure your phone stays connected throughout the process, and you’ll be ready to go and your ‘unfortunately the internet [or another app] has stopped’ error should be erased!
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This could take some time, depending on your internet connection and speeds, so be mindful that everything stays connected.
Part 3: Fix your App has unfortunately stopped by clearing App Cache
Herein we bring to you 3 of the most effective remedies to combat the; unfortunately, App has stopped error, which has helped many users facing similar problems.
First among these is to clear the App’s cache. Clearing App Cache to fix Unfortunately Youtube has stopped, and such errors are very popular as it cleans your App/Apps by wiping off data that has been stored due to constant App usage, and it makes the App/Apps as good as new. It is advised to all users to clear the App cache regularly for Apps to function better.
Follow the steps given below to learn how to clear App cache:
• Visit “Settings” to find an option named “Apps”.
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• Tap on “Apps” and look for the App which has suddenly stopped.
• Click the App name, say, for example, “Youtube” by scrolling down in “All” Apps.
• From the options that appear, tap on “Storage” and then on “Clear cache” as shown below.
Clearing App cache is always a good idea as it prevents any errors which may be caused due to the cache being corrupt or too full. This method is likely to help you, but if the problem persists, read on to find out about 2 more solutions.
Part 4: Fix your App has unfortunately stopped by the fresh installation
Sometimes, unfortunately, Youtube has stopped; unfortunately, the internet has stopped, and such errors are caused due to improper or inappropriate App installation. It is mandatory to completely download the App from the Google Play Store and use it after it is successfully installed on your device.
Firstly, to uninstall all an existing App from your device, follow the instructions given hereunder:
• Visit “Settings” and search for “Application Manager” or “Apps”.
• Select the App you wish to uninstall, say, for example, “Messenger”.
• From the options that appear before you, click on “Uninstall” to delete the App from your device.
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You may also uninstall an app directly from the Home Screen (only possible in certain devices) or the Play Store.
To re-install the App, visit Google Play Store, search for the App name and click on “Install”. You will also find the deleted App in “My Apps and games” on your Play store.
This method has helped many and will be useful to you too. So don’t hesitate to try it. It may sound tedious and time-consuming, but it hardly takes 5 minutes of your time.
Part 5: Fix your App has unfortunately stopped by factory reset
Factory Reset must be used only when nothing else works. Please remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because the one you perform a factory reset on your device, all media, contents, data and other files are wiped out, including device settings. Do remember to back up the data on an Android device before performing a factory reset.
Follow the step-by-step explanation given below to factory reset your device to fix Unfortunately Youtube has stopped; unfortunately, the internet has stopped working and similar errors:
• Visit “Settings” by clicking the settings icon, as shown below.
• Now select “Backup and Reset” and move on.
• In this step, select “Factory data reset” and then “Reset Device”.
• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.
Errors such as unfortunately, Youtube has stopped, unfortunately, Netalpha has stopped, unfortunately, the internet has stopped working and so on are very common these days. They disrupt the normal functioning of an App/Apps and prevent you from using the App/Apps smoothly. Unfortunately, App has stopped error is not a serious problem and does not mean there is a problem with the App, your Android OS version, or your handset. It is a random error which occurs due to various reasons in a given situation. If you experience such an error while sign in your favorite App/Apps, DO NOT panic as unfortunately, App has stopped error can be fixed easily. All you need to do is be patient with the App’s software and not try to launch it again and again once it crashes, and an error message pops-up. Just follow the methods listed and explained in detail in the previous segments to solve the problem of unfortunately App has stopped.
- Title: How To Deal With the Vivo Y36 Screen Black But Still Works? | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:31:22
- Updated at : 2024-07-20 22:31:22
- Link: https://change-location.techidaily.com/how-to-deal-with-the-vivo-y36-screen-black-but-still-works-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.