How To Deal With the Tecno Spark Go (2023) Screen Black But Still Works? | Dr.fone
How To Deal With the Tecno Spark Go (2023) Screen Black But Still Works?
With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.
Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.
Part 1: Why Did My Tecno Spark Go (2023) Screen Go Black but Still Works? Common Causes
Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.
A Drained Battery
The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.
App Troubles
If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.
Software Issues
A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Tecno Spark Go (2023) is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.
Hardware Problem
If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.
Part 2: How To Fix Black Screen on Your Phone
Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.
Method 1: Force Restart your Android/iOS Smartphone
If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.
How to Force Restart your Android Device
Here is how you force restart an Android device when your phone screen doesn’t turn on.
Step 1: Press and hold the Power and Volume Down buttons simultaneously.
Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.
How to Force Restart your iOS Device
If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.
Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.
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Step 2: Press and hold Sleep/Wake until you see the Apple logo.
Note
If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.
Method 2: Uninstall or Update Outdated Applications
In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.
Method 3: Inspect the LCD Connectors
If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.
However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.
Method 4: Perform a Factory Reset
If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.
For Android Users
If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.
If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.
Note
The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Tecno Spark Go (2023).
Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.
Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.
Step 3: Simply wait for the process to complete and wait for your Tecno Spark Go (2023) to restart automatically.
F****or iOS Users
Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.
Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.
Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.
Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.
Part 3: How To Fix Black Screen Phone With an Alternative
If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.
Key Features
Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.
- Fix all Android and iOS Problems in Minutes
Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.
- Supports up to 1000+ Android Smartphones and the latest iOS
All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.
Tech Specs
Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.
| Computer OS | Android |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Android 2.1 and up to the latest |
Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).
| Computer OS | iOS |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Supports all iOS versions, including the latest iOS 16 and iOS 16 beta |
| macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8 |
Pros and Cons
If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.
Pros
- Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
- Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.
Cons
- Each version for each OS is sold separately.
- The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.
How to Fix Black Phone Screen With Dr.Fone – System Repair
Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.
Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.
Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.
Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.
Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.
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Conclusion
Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.
Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.
Super Easy Ways To Deal with Tecno Spark Go (2023) Unresponsive Screen
The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Tecno Spark Go (2023) cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.
Tecno Spark Go (2023) smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Tecno Spark Go (2023) touchscreen, which may be challenging.
Some common issues might arise for Tecno Spark Go (2023) phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.
What causes a Tecno Spark Go (2023) Screen to be unresponsive?
The screen on your Tecno Spark Go (2023) phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.
The following are some potential reasons for an unresponsive screen on a Tecno Spark Go (2023) device, along with descriptions of each.
There are signs of soft bricking
A touch screen not working on Tecno Spark Go (2023) smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Tecno Spark Go (2023) 4 or 5 device’s screen became unresponsive and remained at the boot logo.
There might be issues with the Tecno Spark Go (2023) device itself
Screens on Tecno Spark Go (2023) devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Tecno Spark Go (2023) device, including the Note 4 and 5, is susceptible to these problems.
There might be errors in the updated software
The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Tecno Spark Go (2023) 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Tecno Spark Go (2023) device unusable.
The common solutions to solve a Tecno Spark Go (2023) Screen unresponsive
Could anything be more annoying than a broken touchscreen on your Tecno Spark Go (2023) phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.
Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Tecno Spark Go (2023) stop working, don’t panic; we’ll teach you exactly what to do.
Solution 1: Try to restart your device
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Giving your Tecno Spark Go (2023) a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.
Step 1: Press and hold the power button until the screen becomes black;
Step 2: After 1 minute or so, hold the power button again to power on the Tecno Spark Go (2023) device.
Solution 2: Check your charging port and battery
If the battery of your Tecno Spark Go (2023) is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:
- Charge your phone.
- Leave it for about an hour.
- Come back to check. Turn your phone on.
- Test if the touchscreen is now working.
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Let’s assume you’ve applied every possible course of action. For example, your Tecno Spark Go (2023) 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.
Based on the customer’s feedback, one of the frequent issues of the Tecno Spark Go (2023) is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.
Solution 4: Turning on your full screen option offered by MI
Steps to activate full screen gestures
Step 1: Browse you setting
Step 2: Search for full screen display
Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures
This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.
Solution 5: Backup and Factory Reset is always a choice
Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.
Easy Steps in Doing a Factory Reset
- Press the power button until the phone shuts down
- When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
- Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
- Press thepower button in selecting the Factory reset option and your phone should restart automatically.
Solution 6: Using Dr. Fone Android Repair Toolkit
If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.
How to avoid a Tecno Spark Go (2023) screen unresponsive?
Users may take several precautions to avoid the Tecno Spark Go (2023) screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.
Regularly updating the Tecno Spark Go (2023) phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.
Avoiding severe temperatures and humidity may protect the Tecno Spark Go (2023) device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Tecno Spark Go (2023) smartphone will have an unresponsive screen.
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Conclusion
Sometimes, Tecno Spark Go (2023) smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Tecno Spark Go (2023) phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.
When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.
How to Quickly Fix Bluetooth Not Working on Tecno Spark Go (2023)
One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.
Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.
Let’s get straight into it!
Part 1. About Bluetooth Not Working on Android
Of course, the most common problem to occur with Bluetooth technology in your Tecno Spark Go (2023) is when it doesn’t connect to the Tecno Spark Go (2023) device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.
However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.
Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Tecno Spark Go (2023) as quickly as possible.
Part 2. 9 fixes for Bluetooth not working on Android
2.1 One click to fix Android Bluetooth issues due to Android system
Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Tecno Spark Go (2023). If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).
Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.
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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.
Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.
Step Two Connect your Tecno Spark Go (2023) to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.
Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.
Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.
Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.
When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Tecno Spark Go (2023) and start using it and your Bluetooth features.
2.2 Restart Android and turn on Bluetooth again
One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;
- Turn your Tecno Spark Go (2023) off by holding down the Power button
- Wait for several minutes and then turn your phone on again
- Wait for your phone to completely power up, so you’re on the Main Menu
- Navigate Settings > Bluetooth and then enable the setting
- Try to connect your Bluetooth device to what you were trying to do before
2.3 Clear the Bluetooth cache
Every service on your Tecno Spark Go (2023) using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.
By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.
- On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
- Select the Storage option
- Tap the Clear Cache option
- Go back of the Menu and restart your phone
- Now turn your Bluetooth feature on and turn connecting it to your preferred device
2.4 Remove paired devices
Sometimes, you may have a problem with the Tecno Spark Go (2023) device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.
Here’s how;
- From the Main Menu of your Tecno Spark Go (2023), head to Settings > Bluetooth > Connected Devices.
- Turn Bluetooth on, and you’ll see all the connections your Tecno Spark Go (2023) is paired with
- Go through these settings and remove/delete/forget every connection on your device
- Now when you go to connect to a device using Bluetooth, repair the Tecno Spark Go (2023) device, enter the passcode, and use a fresh paired connection.
2.5 Use Bluetooth in safe mode
If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Tecno Spark Go (2023) in Safe Mode.
This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.
Here’s how to find out;
- Hold the power button down, so the Android power menu turns on
- Long-press the power button again and the restart in Safe Mode option will come up
- The phone will automatically boot into Safe Mode
- Wait a minute on the Main Menu
- Now turn on your Bluetooth and connect it to your preferred device
2.6 Turn on the discoverable feature
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To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.
Here’s how to turn on your Bluetooth discoverable feature;
- From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
- Toggle the Bluetooth switch, so it’s on
- Under the available settings, tick the box that allows your Bluetooth device to be discoverable
- Turn your Bluetooth feature on and connect to the Tecno Spark Go (2023) device you’re trying to connect too
2.7 Exclude Bluetooth issues of the other device
Sometimes, you might not even have a problem with your Tecno Spark Go (2023), but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.
By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.
- Disconnect your Tecno Spark Go (2023) from the Bluetooth device and turn your Bluetooth off
- Now take another Bluetooth device and connect this to the Tecno Spark Go (2023) device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
- If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Tecno Spark Go (2023)
- If the Tecno Spark Go (2023) devices connect, you’ll know there’s a problem with your Tecno Spark Go (2023)
2.8 Place both devices within close proximity
One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.
The further away the Tecno Spark Go (2023) devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.
2.9 Avoid interference of other Bluetooth sources
The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.
With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.
To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Tecno Spark Go (2023) to the Tecno Spark Go (2023) device you were trying to use. If it works, you know you were experiencing Bluetooth interference.
- Title: How To Deal With the Tecno Spark Go (2023) Screen Black But Still Works? | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:30:28
- Updated at : 2024-07-20 22:30:28
- Link: https://change-location.techidaily.com/how-to-deal-with-the-tecno-spark-go-2023-screen-black-but-still-works-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.