How To Deal With the Tecno Spark 20 Pro+ Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Tecno Spark 20 Pro+ Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Tecno Spark 20 Pro+ is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Tecno Spark 20 Pro+.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Tecno Spark 20 Pro+ to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

Best Methods for Tecno Spark 20 Pro+ Won’t Turn On

The Tecno Spark 20 Pro+ 3 boasts numerous impressive features, making it a desirable phone. However, occasional malfunctions can result in the Tecno Spark 20 Pro+ 3 won’t turn on issue. This issue can be incredibly frustrating. Don’t panic if you encounter this issue! There exist solutions to rectify it. This comprehensive guide aims to assist you in diagnosing and resolving the problem.

It will offer both basic steps and advanced techniques. With clear instructions and insightful tips, we’ll help troubleshoot your Tecno Spark 20 Pro+ 3. Should you encounter this setback, follow this guide diligently to revive your Tecno Spark 20 Pro+ 3 and have it up and running again.

Scenario 1. Phone Not Charged

A Tecno Spark 20 Pro+ 4 not turning on might simply be a victim of a drained battery due to lack of charging. Several factors could lead to this, including a damaged charging cable or adapter. Moreover, issues with the power source or a malfunctioning charging port can be the issue.

Reason 1. Damaged Charging Cable or Adapter

Solution: Replace the charging cable or adapter with a known working one. Try using a different USB-C cable and adapter to ensure it’s not a faulty connection.

Reason 2. Faulty Power Source

Solution: Verify the power source by trying different outlets or USB ports. Ensure the power source is functional by testing it with another device.

Reason 3. Charging Port Issues

Solution: Check the charging port thoroughly to identify any dirt, debris, or signs of damage. Gently clean the port using compressed air or a small brush. If there’s visible damage, consider professional repair services.

Scenario 2. Check for Damages

Sometimes, a Tecno Spark 20 Pro+ 3 might not turn on due to physical damage incurred by the Tecno Spark 20 Pro+ device. Instances such as accidental drops, exposure to water or moisture, or even hardware malfunctions can be the reason. These can cause visible or invisible damage, leading to Tecno Spark 20 Pro+ 4 won’t turn on.

Reason 1. Physical Impact or Dropping

Solution: If the Tecno Spark 20 Pro+ 3 has experienced a significant impact or drop, inspect the exterior for any visible damage. A cracked screen or internal hardware issue might prevent the Tecno Spark 20 Pro+ device from turning on. Consider professional repair services if necessary.

Reason 2. Water or Moisture Exposure

Solution: If the Tecno Spark 20 Pro+ 3 has been exposed to water or moisture, immediately turn it off. Moreover, do not attempt to power it on. Place the Tecno Spark 20 Pro+ device in a bowl of uncooked rice or silica gel packets to help absorb moisture. Alternatively, use a vacuum or hairdryer in a cool setting to draw out moisture. It’s crucial to let the Tecno Spark 20 Pro+ device dry completely before attempting to power it on.

Reason 3. Hardware Malfunction

Solution: Check for any hardware malfunction symptoms such as overheating , unusual sounds, or a burnt smell. If any such signs are evident, refrain from attempting to turn on the Tecno Spark 20 Pro+ device. You should seek professional assistance from authorized service centers.

Scenario 3. Buggy Android Smartphone

An Android smartphone, including the Tecno Spark 20 Pro+ 3 XL, can encounter situations where the OS becomes extremely buggy. It leads to various issues, such as the Tecno Spark 20 Pro+ 3 XL won’t turn on or getting stuck in a boot loop . Software glitches, corrupted system files, or incompatible apps can contribute to such problems.

Reason 1. Device Stuck in the Boot Loop

Solution: Try initiating a force restart to help fix this issue. You can do that by pressing and holding the “Power” and “Volume Up” keys at the same time for 10 seconds.

Reason 2. Software Glitches or System Crash

Solution: If encountering issues with the Tecno Spark 20 Pro+ device not powering on because of software glitches or a system crash, try initiating Safe Mode by simultaneously pressing and holding the ‘Power’ button along with a Volume key. This action will cause the Power menu to be displayed. Here, tap and hold the “Power off” for a while and tap “OK” once the Safe Mode prompt appears.

Scenario 4. System Glitches? Try Wondershare Dr.Fone as a Prioritized Solution

If you have attempted the solutions mentioned above without success, it is essential to explore a more robust option. This is important if the issue seems to be a major software problem that cannot be resolved using basic troubleshooting methods. In such cases, Wondershare Dr.Fone – System Repair emerges as a viable solution. Besides, It is a perfect fit to address the “Tecno Spark 20 Pro+ 4 Not Turning On“ issue effectively.

Dr.Fone is designed to tackle various repairing problems that occur in Android devices. With its comprehensive setup, it can effectively address errors related to the Tecno Spark 20 Pro+. These measures are aligned to meet the specific requirements of your device. This is helpful in minimizing the time needed for troubleshooting.

Key Features of Wondershare Dr.Fone

Fone allows you to repair the Android device with just a few clicks. By following the on-screen instructions, you can complete the whole process conveniently.
It fixes all Android-related problems, including the Black screen of death , the Play Store not working, and more.
This tool is compatible with all the mainstream Tecno Spark 20 Pro+ models, including the latest ones.

Steps Required To Resolve System Glitches via Wondershare Dr.Fone – System Repair

Now, we’ll provide you with a guide to resolve the Not Turning On issue of your Tecno Spark 20 Pro+. Go through the steps mentioned below to use Dr.Fone for the repair process.

Step 1: Open Dr.Fone and Access System Repair Tool

Starting with, you will have to activate Dr.Fone on your computer and head to the “Toolbar” panel on the left of the window. From there, navigate to the “System Repair” tool and continue with the “Android” device to proceed with the repair process.

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Step 2: Start Android System Repair

In the next step, choose the “Start” button that appears, by which your device will be recognized. You have to put in the “Name, Model, Country, and Carrier” details of the Tecno Spark 20 Pro+ device and hit the “Next” option. Then, you need to put your Tecno Spark 20 Pro+ on Download Mode following the on-screen instructions.

Step 3: Utilize the Firmware

Afterward, the firmware will start to download automatically once the Tecno Spark 20 Pro+ device enters a Download Mode. You need to select the “Fix Now” button and continue typing in a “000000” code. Then, proceed with the “Confirm” option to install the firmware on your device.

Step 4: End the System Repair of Android

Lastly, the repair process will get started and can be viewed in a progress bar. Once it ends, hit the “Done” button to conclude the activity, and check your device to see if it starts properly.

Scenario 5. Need for a Power Cycle

At times, an Android device, including the Tecno Spark 20 Pro+ 3/4, might benefit from a power cycle procedure. This process involves completely refreshing the Tecno Spark 20 Pro+ device’s system. It potentially my Tecno Spark 20 Pro+ 3 won’t turn on issues, temporary bugs, or system hang-ups. These issues prevent the Tecno Spark 20 Pro+ device from turning on or functioning properly.

Reason 1. System Freeze or Unresponsive Device

Solution: If the Tecno Spark 20 Pro+ 3/4 is unresponsive or frozen, perform a forced restart by holding down the “Power” and “Volume Up” for about 10 seconds. This action should force the Tecno Spark 20 Pro+ device to shut down and reboot, potentially resolving the issue.

Reason 2. Battery Optimization and Refreshment

Solution: Sometimes, a power cycle helps optimize the Tecno Spark 20 Pro+ device’s battery performance and refreshes the system. Allow the Tecno Spark 20 Pro+ 3/4 to completely power down, charge it for at least 30 minutes, then attempt to turn it on.

Reason 3. Software Hang-Up or Temporary Glitch

Solution. To shut down your Tecno Spark 20 Pro+ 3/4, press and hold the power button, then choose ‘Power Off’ from the menu that appears. After the Tecno Spark 20 Pro+ device powers down, wait for about 30 seconds to 1 minute to ensure it has fully shut down before moving forward. Subsequently, press and hold the power button until the Google logo displays to restart your device.

Scenario 6. Software Damaged? Restore Immediately

When an Android device experiences severe software damage, it can lead to major issues like the Tecno Spark 20 Pro+ 3 won’t turn on. This can hinder the functionality of the Tecno Spark 20 Pro+ device. It also includes the inability to turn on or persistent system malfunctions. In such cases, performing a complete phone restore becomes a necessary solution:

Reason 1. Corrupted System Files or Firmware Issues

Solution. In cases of severe software damage or corruption of system files, performing a settings reset becomes imperative. It is to restore the Tecno Spark 20 Pro+ device to its default settings and resolve underlying issues.

Reason 2. Factory Reset as a Solution

Performing a factory reset serves as the ultimate solution. This is true when facing critical software damage that leads to a non-responsive Tecno Spark 20 Pro+ 3/4. This process erases all user data, apps, settings, and files stored on the Tecno Spark 20 Pro+ device, reverting it to its original factory state.

Steps To Perform a Factory Reset on Tecno Spark 20 Pro+ 3/4

Step 1. Access the “Settings” application on your Tecno Spark 20 Pro+ 3/4. Then, navigate through the menu until you locate the “System” category located further down the list. Within the “System” settings, tap the last option named “Reset Options.”

Step 2. On the following screen, press the “Erase All Data (Factory Reset)” option. Afterward, follow the on-screen instructions to complete the process.

Scenario 7. Phone Hangs on Installed App

There are scenarios where a phone, like the Tecno Spark 20 Pro+ 3, hangs or gets stuck on a specific installed app. It happens during the startup process, and it can prevent the Tecno Spark 20 Pro+ device from turning on properly. This issue often arises due to a malfunctioning or poorly coded app. This app disrupts the Tecno Spark 20 Pro+ device’s startup routine, causing Tecno Spark 20 Pro+ 4 won’t turn on.

Reason 1. Third-Party Apps Interference

Solution: Start by booting the Tecno Spark 20 Pro+ 3 into Safe Mode. This mode disables third-party apps, allowing you to access the Tecno Spark 20 Pro+ device without interference from downloaded applications.

Reason 2. Problematic App

Solution: While in Safe Mode, observe if the Tecno Spark 20 Pro+ device boots up properly. If it successfully boots, it suggests that a third-party application is causing the problem. To pinpoint the problematic app, uninstall recently added apps individually and restart the Tecno Spark 20 Pro+ device after each removal. This process helps pinpoint the problematic app causing the hang during startup.

Reason 3. Stacked Up App Cache and Data

Solution: If the problematic app is identified, try clearing its cache and data. Go to Settings and then access “Apps.” Within “Apps,” find the Problematic App and tap “Storage & cache.” On the subsequent display, select “Clear cache “ and “Clear storage” to restore the application to its original settings. After restarting the Tecno Spark 20 Pro+ device, verify whether the problem persists.

Reason 4. Outdated Application

Solution: If the application is essential, ensure to seek updates within the Google Play Store. Updating the app to its latest version could potentially resolve any compatibility issues. Alternatively, if updates are not available or don’t resolve the problem, consider uninstalling and reinstalling the app.

Conclusion

In conclusion, this article has aimed to address the perplexing issue of a Tecno Spark 20 Pro+ 3 won’t turn on. It offered a range of solutions depending on different underlying reasons. The guide included basic methods like checking for charging issues and examining hardware damage. Moreover, it included advanced techniques like software repair tools such as Wondershare Dr.Fone.

Users are encouraged to follow the step-by-step instructions outlined here. These solutions can serve as effective remedies for resolving the problem. For more in-depth and advanced solutions, considering Dr.Fone stands as a significant option. It offers a robust system repair feature for resolving intricate software-related issues.

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How to Quickly Fix Bluetooth Not Working on Tecno Spark 20 Pro+

One of the key features of an Android device these days is the Bluetooth technology. This is such an important part of the phone that many of us take for granted, but as soon as the feature stops working, it can cause all kinds of problems.

Fortunately, despite there being many reasons why a problem could occur to your Bluetooth feature, there are also plenty of fixes. Today, we’re going to share with you the complete guide that details everything you need to know to get your Bluetooth up and running once again as quickly as possible.

Let’s get straight into it!

Part 1. About Bluetooth Not Working on Android

Of course, the most common problem to occur with Bluetooth technology in your Tecno Spark 20 Pro+ is when it doesn’t connect to the Tecno Spark 20 Pro+ device you’re trying to link it to. This could be anything from a Bluetooth headset or headphones, to a portable speaker or even an in-car audio system.

However, the problems don’t stop there. You may have problems with turning your Bluetooth settings on through your actual device. Perhaps the software simply isn’t loading, or maybe the Bluetooth feature keeps turning itself off randomly.

Due to the complicated nature of Bluetooth technology, there could be many reasons as to why your Bluetooth feature is playing up in this way, but that doesn’t mean it can’t be fixed. For the rest of this guide, we’re going to explore the nine need-to-know ways you can fix the Bluetooth problems not working on your Tecno Spark 20 Pro+ as quickly as possible.

Part 2. 9 fixes for Bluetooth not working on Android

2.1 One click to fix Android Bluetooth issues due to Android system

Since Bluetooth is an internal technology, this indicates there’s a problem with the software or firmware of your Tecno Spark 20 Pro+. If something’s broken, this means you need to fix it. Fortunately, there’s a quick and easy way to do this using software known as Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android) is a powerful Android repair tool which is hailed as many as being on the best software applications in the industry. With all the tools you need to repair your phone not just for Bluetooth errors, but basically any internal firmware problems, this is a one-shot-tool that gets the job done.

Dr.Fone - System Repair (Android)

Android repair tool to fix Bluetooth issues in one click

Can fix most internal software and firmware issues
Trusted by over 50+ million people around the world
Supports over 1,000+ unique Android brands, manufacturers, and devices
Incredibly user-friendly and easy-to-use
Compatible with all Windows computers

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To ensure you have the best experience while using the Dr.Fone - System Repair (Android) software, here’s a complete step-by-step guide on how it works when fixing your Android’s Bluetooth problems.

Step One Make your way over to the Wondershare website and download the Dr.Fone - System Repair (Android) software to either your Mac or Windows computer. Install the downloaded file by following the on-screen instructions. Once installed, open the software, so you’re on the Main Menu.

Step Two Connect your Tecno Spark 20 Pro+ to your computer using the USB cable, wait a couple of seconds, and then click the System Repair option. On the Menu on the left, click Android Repair, and then press Start.

Step Three Next, use the drop-down menus to make sure all the information about your specific device is correct, including your device, operating system number, and carrier information. Click Next to confirm your selections.

Step Four When prompted, put your phone into Download Mode needed for repairs. You can do this by following the on-screen instructions which will depend on which device you have and the available buttons.

Step Five The software will now begin the repair process. This will happen automatically, and all you’ll need to do is make sure your device doesn’t disconnect during this process, and your computer doesn’t turn off.

When the repair process has been completed, you’ll receive the screen below, which means you can try again if the process didn’t work, or you can disconnect your Tecno Spark 20 Pro+ and start using it and your Bluetooth features.

2.2 Restart Android and turn on Bluetooth again

One of the most common solutions in technology is simply to turn it on and off again, which is the case to happen here. By restarting your device, you can clear out any problems you may be suffering from to help it get up and running again. Here’s how;

Turn your Tecno Spark 20 Pro+ off by holding down the Power button
Wait for several minutes and then turn your phone on again
Wait for your phone to completely power up, so you’re on the Main Menu
Navigate Settings > Bluetooth and then enable the setting
Try to connect your Bluetooth device to what you were trying to do before

2.3 Clear the Bluetooth cache

Every service on your Tecno Spark 20 Pro+ using a feature called a cache. This is where information is stored to help the feature run properly and give you the best experience. However, over time this can get messy and can cause problems with your Bluetooth feature.

By clearing the cache, you can restart the service and hopefully clear up any issues or problems you may be experiencing.

On your phone, navigate Settings > Application Manager, and you’ll see all the apps and services on your phone. Locate and select the Bluetooth service.
Select the Storage option
Tap the Clear Cache option
Go back of the Menu and restart your phone
Now turn your Bluetooth feature on and turn connecting it to your preferred device

2.4 Remove paired devices

Sometimes, you may have a problem with the Tecno Spark 20 Pro+ device you’re trying to connect to via Bluetooth, especially if this is a device you’ve updated. To counter and repair this, you’re going to need to remove the paired devices saved with your device and then reconnect them.

Here’s how;

From the Main Menu of your Tecno Spark 20 Pro+, head to Settings > Bluetooth > Connected Devices.
Turn Bluetooth on, and you’ll see all the connections your Tecno Spark 20 Pro+ is paired with
Go through these settings and remove/delete/forget every connection on your device
Now when you go to connect to a device using Bluetooth, repair the Tecno Spark 20 Pro+ device, enter the passcode, and use a fresh paired connection.

2.5 Use Bluetooth in safe mode

If you’re having problems with your connection and paired devices, sometimes you may have conflicting software faults in your device that are causing the problems. If this is the case, you’ll need to boot your Tecno Spark 20 Pro+ in Safe Mode.

This is an operating state in which your phone will run the bare minimum services it needs to perform. If your Bluetooth works in Safe Mode, you know you have an app or a service that’s causing the problem.

Here’s how to find out;

Hold the power button down, so the Android power menu turns on
Long-press the power button again and the restart in Safe Mode option will come up
The phone will automatically boot into Safe Mode
Wait a minute on the Main Menu
Now turn on your Bluetooth and connect it to your preferred device

2.6 Turn on the discoverable feature

To ensure your Bluetooth can connect to other devices, it’s important to make sure you’re making your device discoverable to other Bluetooth devices. If it’s hidden, other devices won’t be able to find it, and sometimes it can bug and prevent connections.

Here’s how to turn on your Bluetooth discoverable feature;

From the home screen of your Android, navigate to the Menu> Settings > Bluetooth
Toggle the Bluetooth switch, so it’s on
Under the available settings, tick the box that allows your Bluetooth device to be discoverable
Turn your Bluetooth feature on and connect to the Tecno Spark 20 Pro+ device you’re trying to connect too

2.7 Exclude Bluetooth issues of the other device

Sometimes, you might not even have a problem with your Tecno Spark 20 Pro+, but rather the Bluetooth device you’re trying to connect to, whether that’s a Bluetooth speaker, an in-car entertainment system, or any other kind of Bluetooth device.

By testing out another Bluetooth device to see if it will work with your preferred device, you can rule this out from being the issue.

Disconnect your Tecno Spark 20 Pro+ from the Bluetooth device and turn your Bluetooth off
Now take another Bluetooth device and connect this to the Tecno Spark 20 Pro+ device you’re trying to connect too. This could be another Android device, or even a computer or iOS device
If the new device doesn’t connect to your Bluetooth device, you’ll know there’s a problem with your Bluetooth device, not your Tecno Spark 20 Pro+
If the Tecno Spark 20 Pro+ devices connect, you’ll know there’s a problem with your Tecno Spark 20 Pro+

2.8 Place both devices within close proximity

One of the common misconceptions of Bluetooth is just how far the wireless range is of the service. You need to make sure your devices are well and truly close to each other to make sure a stable connection can be formed.

The further away the Tecno Spark 20 Pro+ devices are from each other, the less likely the connection will remain secure. As a rule of thumb, Bluetooth can work up to 100 meters, but to play it safe, always try and keep your devices under 50m apart.

2.9 Avoid interference of other Bluetooth sources

The final consideration you’ll want to think about is that Bluetooth radio waves, or wireless waves, can interfere with each other. This means they can bounce off each other or get muddled up and make things confusing from your devices.

With this in mind, you’ll want to make sure you’re limiting the amount of Bluetooth activity in the area where you’re trying to use a device. While uncommon, this could be the problem.

To fix this issue, turn off all the Bluetooth connections in the area. This includes computers, laptops, mobile phones, tablets, and any other Bluetooth devices you may have. Then, try connecting your Tecno Spark 20 Pro+ to the Tecno Spark 20 Pro+ device you were trying to use. If it works, you know you were experiencing Bluetooth interference.

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