How To Deal With the Tecno Camon 20 Pro 5G Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Tecno Camon 20 Pro 5G Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Tecno Camon 20 Pro 5G is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Tecno Camon 20 Pro 5G.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Tecno Camon 20 Pro 5G to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

7 Fixes for “Unfortunately, Phone Has Stopped” on Tecno Camon 20 Pro 5G

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Tecno Camon 20 Pro 5G device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Tecno Camon 20 Pro 5G device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Tecno Camon 20 Pro 5G phone first.
Now keep pressing the “Power” button until you see the Tecno Camon 20 Pro 5G logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Tecno Camon 20 Pro 5G device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Tecno Camon 20 Pro 5G firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Tecno Camon 20 Pro 5G firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Tecno Camon 20 Pro 5G device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Tecno Camon 20 Pro 5G device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Tecno Camon 20 Pro 5G system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

Dr.Fone - System Repair (Android)

Android repair tool to fix “Unfortunately, Phone Has Stopped” on Tecno Camon 20 Pro 5G devices.

It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
It shows great compatibility with all Tecno Camon 20 Pro 5G devices and other Android phones supporting over 1000 Android brands.
Fixes any kind of Android issue without any complication.
Easy to use and trusted by millions of users and therefore has a higher success rate.
Can be downloaded freely and friendly user interface.

3,106,444 people have downloaded it

How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

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Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Tecno Camon 20 Pro 5G to the computer. When the Tecno Camon 20 Pro 5G device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Tecno Camon 20 Pro 5G device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Tecno Camon 20 Pro 5G device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Tecno Camon 20 Pro 5G device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

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Simple Solutions to Fix Android SystemUI Has Stopped Error For Tecno Camon 20 Pro 5G

In this article, you will learn possible causes of Android SystemUI stopping error and 4 methods to fix this issue. Get Dr.Fone - System Repair (Android) to fix Android SystemUI stopping more easily.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped is a not a rare error and is observed in all Android devices these days. The error usually pops up on your device while you are using it with a message on the screen saying Android. Unfortunately, the process com.android.systemui has stopped.

The Android SystemUI isn’t responding error message may also read as “Unfortunately, SystemUI has stopped”.

Android SystemUI error can be very confusing as it leaves affected users with only one option, i.e., “OK”, as shown in the images above. If you click on “OK” you will continue to use your device smoothly, but only until the SystemUI isn’t responding error pops-up on your main screen again. You may restart your device, but the Android SystemUI has stopped the problem continues to annoy you until you find a permanent solution for it.

If you are also among the various users who see Android, unfortunately, the process com.android.systemui has stopped error, then do not worry. SystemUI isn’t responding. Error is not a serious issue and can be tackled easily by carefully examining the reasons behind the problem.

Looking for suitable solutions to fix Android SystemUI has stopped error? Then read on to find out all about Android SystemUI isn’t responding error and the most effective ways to fix it.

Part 1: Why Android SystemUI Has stopped happens?

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Android device owners would agree that OS updates are very helpful as they fix the bug problem and improve the overall working of your device. However, sometimes these updates may be infected due to which they do not download and install properly. A corrupted OS update may cause Android; unfortunately, the process com.android.systemui has stopped error. All Android updates are directly designed around the Google App, and thus, the problem will persist until the Google App is also updated. Sometimes, even the Google App update may cause such a glitch if it is not successfully downloaded and installed.

Another reason for the Android SystemUI isn’t responding error to occur, maybe because of flashing a new ROM or due to improper firmware update installation. Even when you restore the backed up data from cloud or your Google Account, such Android, unfortunately, the process com.android.systemui has stopped error may show up.

It is not possible to say for sure which one of the above-mentioned reasons is causing your device to show Android SystemUI is not responding error. But what we can do is move on to fixing the Android SystemUI by following any one of the three methods given the following segments.

Part 2: How to fix “com.android.systemui has stopped” in one click

As we’ve learned that Android system UI isn’t responding issue is primarily because of the Android OS updates not installed properly or were corrupted. Hence, there comes the need for a powerful Android system repair tool that can help you rectify such annoying errors.

To serve the purpose, we would like to introduce, Dr.Fone - System Repair (Android) . It is one of its kind of applications and is highly recommended as it has a proven success rate to resolve almost all Android system issues.

It’s now time to understand how to fix Android ‘unfortunately, the process com.android.systemui has stopped’ or in simple words, Android system UI isn’t responding.

Note: Before we proceed to Android repair, please ensure to make a backup of all your data . This is because the Android repair process may wipe out all the data on your device to fix the Android OS issues.

Phase 1: Connect and prepare your Tecno Camon 20 Pro 5G

Step 1 – Download the Dr.Fone toolkit over your PC. Install it and launch it over. Opt for the “System Repair” tab from the main screen and get your Tecno Camon 20 Pro 5G connected to the PC.

Step 2 – You need to select “Android Repair” from the left panel and then hit the ‘Start’ button.

Step 3 – Next, you need to select the correct information about your device (i.e., brand, name, model, country/region, and carrier details). Check the warning down below and hit “Next”.

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Phase 2: Boot Android in ‘Download’ mode to perform the repair.

Step 1 –You’re now required to boot your Android in Download mode. Here’s what you need to do to put your Android in DFU mode.

If your Android has a Home button:

Turn off your device. Hold down “Volume Down + Home + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

In case your Android has no Home button:

Turn off your device. Hold down “Volume Down + Bixby + Power” buttons altogether for about 10seconds. Let go of the buttons afterward and hit the Volume Up to boot in download mode.

Step 2 – Once done, hit “Next” to initiate the downloading of the firmware.

Step 3 – As soon as the download completes, the Android repair will automatically be started by the program.

Step 4 – In a just a matter of a few minutes, your Android system UI isn’t responding issue will be resolved.

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Part 3: Uninstall Google updates to fix Android SystemUI issue

All Android SystemUI isn’t responding errors are circled the Google App as the Android platform is heavily dependent on it. If you have recently updated your Google App and the Android, unfortunately, the process com.android.systemui has stopped error keeps popping up at regular intervals, make sure you uninstall Google App updates as soon as possible.

Follow the steps given below to fix the Android SystemUI has stopped issue by rolling back the Google App updates:

Visit “Settings” and select “Apps” or “Application Manager”.
Now swipe to view “All” Apps.
From the list of Apps, select “Google App”.
Finally, tap on “Uninstall Updates” as shown hereunder.

Note: To prevent the Android SystemUI isn’t responding error to occur in the future, do not forget to change your Google Play Store settings to “Do Not Auto-Update Apps”.

Part 4: Wipe Cache partition to fix Android SystemUI error

Android, unfortunately, the process com.android.systemui has stopped error can also be fixed by clearing your cache partitions. These partitions are nothing but storage locations for your modem, kernels, system files, drivers, and built-in Apps data.

It is advisable to clear Cache portions regularly to keep your UI clean and free of glitches.

Android SystemUI isn’t responding error can be overcome by clearing the cache in recovery mode.

Different Android devices have different ways to put it in recovery mode. Refer to your device’s manual to enter the recovery mode screen on your device and then follow the steps given below to fix Android; unfortunately, the process com.android.systemui has stopped error by clearing the cache partition:

Once you are the recovery mode screen, you will see several options as shown in the screenshot.

Use the volume down key to scroll down and select ”Wipe cache partition” as shown below.

After the process is completed, select “Reboot System” which is the first option in the recovery mode screen.

This method will help you de-clutter your device and erase all the clogged up unwanted files. You may lose App related data too, but that is a small price to pay to fix the Android SystemUI isn’t responding error.

If the Android SystemUI has stopped the problem persists, there is only one way out. Read on to find out about it.

Part 5: Fix Android SystemUI error by factory reset

Factory Resetting your device to fix Android; unfortunately, the process com.android.systemui has stopped error is a desperate measure and should be the last thing to do on your list. Take this step only when the above mentored two techniques fail to work.

Also, make sure you take a back-up of all your data and contents stored in your Tecno Camon 20 Pro 5G on the cloud, Google Account or an external memory device because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.

Follow the steps given below to factory reset your device to solve the Android SystemUI isn’t responding problem:

Visit “Settings” by clicking the settings icon as shown below.

Now select “Backup and Reset”.

In this step, select “Factory data reset” and then “Reset Device”.
Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.

After the factory reset process is completed, your device will automatically restart, and you will have to set it up once again.

The whole process of factory resetting your Tecno Camon 20 Pro 5G might sound tedious, risky, and cumbersome, but it helps to fix the Android SystemUI has stopped error 9 out of 10 times. So, think carefully before using this remedy.

Android SystemUI isn’t responding or Android, unfortunately, the process com.android.systemui has stopped error is commonly seen by users on their devices. It is not a random error and is linked to either the software, Google App, cache partition, or data stored in the Tecno Camon 20 Pro 5G device. It is fairly simple to deal with this issue as all you need to do is install or roll back your Android OS update, uninstall Google App updates, clear cache partition, or factory reset your device to clear all data, files, and settings stored in it. The methods listed and explained above are the best ways to fight the problem and to prevent it from troubling you in the future. These methods have been adopted by affected users all over the world who recommend them because they are safe and involve minimum risks as compared to other tools to solve the Android SystemUI has stopped error. So go ahead and try them now!

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How To Deal With the Tecno Camon 20 Pro 5G Screen Black But Still Works? | Dr.fone