How To Deal With the Samsung Galaxy A24 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Samsung Galaxy A24 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Samsung Galaxy A24 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Samsung Galaxy A24.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Samsung Galaxy A24 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

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Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

How to Fix It: Samsung Galaxy A24 Won’t Turn On

Did your Samsung Galaxy A24 decide to go on vacation and refuses to turn on? If your Samsung Galaxy A24 won’t turn on for no apparent reason, finding why it failed to power on and the solution for it is not a fun process.

Here, we hope we are able to give you a checklist of reasons behind this issue and the possible steps you can take to rectify it.

Part 1: Common Reasons That Your Samsung Galaxy A24 Won’t Turn On

If you cannot find any reason why your Samsung Galaxy A24 will not switch on, here are some possible reasons:

Your Android phone is simply frozen in power-off or sleep mode. In which case, it fails to switch itself on or wake itself up when you initiate it.
Your phone’s battery may be out of charge.
The operating system or installed software is corrupted. The tell-tale sign if this is that if you manage to switch on your Samsung Galaxy A24, it freezes or crash soon after.
Your device is clogged up with dust and lint causing the hardware to not work properly.
Your power button is broken , which caused it to not be able to trigger the necessary action needed to power up the Android phone. Check to also see if your connectors have no carbon build-up which will cause your phone to not be charged properly.

Part 2: Rescue Data on Android Phone That Will Not Turn On

If you need some help rescuing data from an Android phone that will not turn on, the Dr.Fone - Data Recovery (Android) will be your best friend in your data recovery attempt. With the help of this data recovery solution, you will be able to intuitively recover lost, deleted or corrupted data on any Android devices. Its flexibility and efficiency in rescuing data make it one of the best software out there.

Note: For now, the tool can rescue data from broken Android only if your phone is earlier than Android 8.0, or rooted.

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Compatible with Samsung Galaxy A24 devices.

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If your Samsung Galaxy A24 won’t turn on, here is how you can use the software to recover data:

Step 1: Launch Wondershare Dr.Fone

On your desktop computer or laptop, open Wondershare Dr.Fone. Click on Data Recovery on the left column. Connect your Samsung Galaxy A24 to the computer using a USB cable.

Step 2: Decide which file types to recover

On the next window, you will need to check the boxes corresponding to the type of files you can recover from a list. You can get back Contacts, Messages, Call History, WhatsApp messages & attachments, Photos, Audio and more.

Step 3: Select the problem with your phone

Opt for “Touch screen not responsive or cannot access the phone” or “Black/broken screen”. Click Next to continue.

Look up for your device – pick the Samsung Galaxy A24 device Name and Device Model. Advance by clicking on the Next button.

Step 4: Go into your Samsung Galaxy A24’s Download Mode.

The data recovery tool will guide you on how you can go into your Samsung Galaxy A24’s Download Mode. You should be getting a step-by-step guide on your computer.

Step 5: Scan the Android Phone.

Using the provided USB cable, attach your Samsung Galaxy A24 to your computer – the data recovery tool should be able to discover your device automatically and scan it for recoverable data.

Step 6: Review and Retrieve the Data from Broken Android Phone.

Wait for the program to finish scanning the phone – once completed, you will be able to get a list of recoverable files. You can have a preview of the file by highlighting them. Tick the box next to the file name and click on Recover to start retrieving the files and save them in the destination of your choosing.

Part 3: Android Phone Won’t Turn On: One Click Fix

After repeated attempts, when your Android mobile/tablet stops buzzing, what options do you have to revive it?

Well, we would recommend picking Dr.Fone - System Repair (Android) to fix an Android phone will not switch problem. This one-click Android system repair tool resolves every Android system issue without any fuss including Android Phone won’t turn on issue.

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Prior to fixing the Android phone will not switch and getting things back in action. You need to make sure that you have backed up the Android device . It is recommended that rescuing data from an Android phone by backing up is better than recovering it post the process.

Phase 1: Get the Samsung Galaxy A24 device ready and connect it

Step 1: Run Dr.Fone on your computer once the installation is complete and tap the ‘Repair’ option form the interface. Now, connect your Android mobile with the computer.

Step 2: You will find a range of options, tap on the ‘Android Repair’ one. Hit the ‘Start’ button so that you can proceed to fix Android Phone won’t turn on hassle.

Step 3: Now, over the Samsung Galaxy A24 device information window, ensure to feed your exact device details. Press the ‘Next’ button then on.

Phase 2: Enter ‘Download’ mode for fixing your Samsung Galaxy A24

Step 1: You need to put your Samsung Galaxy A24 in Download mode for resolving the Android phone will not switch on.

For the Samsung Galaxy A24 device having ‘Home’ button, you got to switch it off and press ‘Volume Down’, ‘Home’, and ‘Power’ keys for 5-10 seconds at once. Let them go and click on the ‘Volume Up’ button to put your phone in ‘Download’ mode.

For ‘Home’ button-less device, turn the phone/tablet down first. For 5 – 10 seconds, hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ buttons. Tap on the ‘Volume Up’ button to get into the ‘Download’ mode, after releasing the 3 buttons.

Step 2: Hitting the ‘Next’ key will allow you to download firmware and proceed with the next step.

Step 3: Dr.Fone - System Repair (Android) would verify your firmware download and then take a while to rectify and resolve Android Phone won’t turn on issue.

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To try fixing an Android Phone that won’t turn on, follow these steps:

For any Android devices, remove the battery (considering the battery of your Samsung Galaxy A24 can be removed) and leave it out for at least 30 minutes. Put back the battery in and try to turn it on.
Press and hold down the Power and Volume Down buttons at the same time for 15-30 minutes to reboot the Samsung Galaxy A24 device.
Should the first two steps do not work, charge your Samsung Galaxy A24 to get it out of the start-up loop. You can also opt to use a different battery, just in case your current battery is the source of the problem.
If there are any connected hardware e.g. SD card, remove them from the Samsung Galaxy A24 device.
Start your Samsung Galaxy A24 in Safe Mode by pressing and holding down the Menu or Volume Down button on your device.
Should the first five steps do not work for you, perform a hard reset. Do take note that each device will have a different way to do so and that data that is stored locally on the phone will be deleted.
Send your Samsung Galaxy A24 to the repair shop should none of these steps work.

Part 5: Useful Tips to Protect Your Samsung Galaxy A24

There are several reasons as to why your Samsung Galaxy A24 won’t turn on. The problem could be a hardware or software issue which could be prevented. Here are some useful tips to protect your Samsung Galaxy A24.

I. Hardware

Remember that the components that make your Samsung Galaxy A24 is sensitive. To protect these components from being damaged, use a good guard casing.
Take apart your Samsung Galaxy A24 and clean it routinely to avoid dust and lint from clogging the phone and overheating it.

II. Software

It is recommended to download apps from Google Play Store. This way, you can be sure that your app comes from a trusted source.
Read the app’s permission to see which part of the operating system and your personal information that you are giving access to.
Install reliable anti-virus and anti-malware software to safeguard your Samsung Galaxy A24 from malicious attacks.
Make sure you update your operating system, software and apps to make sure you have the latest version – the developer may have fixed the bugs that have caused problems on Android phones.

It is important to note that your phone contains some important data. Therefore, when your Samsung Galaxy A24 won’t turn on do not just give up - there are plenty of tools at your disposal to recover back your files and phone.

Why Your Samsung Galaxy A24 Screen Might be Unresponsive and How to Fix It

This article aims to provide practical solutions for troubleshooting an unresponsive Samsung Galaxy A24 screen. Whether you’re facing a software glitch or hardware damage, this guide will offer useful tips and tricks to help you resolve the issue and get your device back up and running smoothly.

5 Solutions to Solve Samsung Galaxy A24 Screen Unresponsive Issues

An unresponsive Samsung Galaxy A24 screen can be frustrating, but several potential solutions can help. This article will explore five methods for troubleshooting an unresponsive Samsung Galaxy A24 screen. From force restarting your device to contacting customer service, we’ll cover everything you need to know to get your device back up and running.

1. Force Restart

If your Samsung Galaxy A24 screen is unresponsive, the first thing to try is a force restart. This can help refresh the system and clear any temporary files causing the issue.

Step 1. Press and hold the power button on your Samsung Galaxy A24 device.

Step 2. When the power options appear, tap “Restart.”

Step 3. Hold the power button if the screen is completely unresponsive until the Samsung Galaxy A24 device shuts down. Then, press and hold the power button to turn the Samsung Galaxy A24 device back on.

2. Drain the Battery Completely

If force restarting doesn’t work, let the battery drain completely. This can help reset the Samsung Galaxy A24 device and clear any temporary files or processes causing the issue.

Step 1. Leave your Samsung Galaxy A24 device on until the battery completely drains and the Samsung Galaxy A24 device shuts down.

Step 2. Connect your device to a power source and turn it back on.

3. Check for Software Updates

Sometimes, an unresponsive Samsung Galaxy A24 screen can be caused by outdated software. Checking for software updates ensures your device runs the latest and most stable operating system version.

Step 1. Go to “Settings“ on your Samsung Galaxy A24 device.

Step 2. Scroll down and tap “Software Updates.”

Step 3. If an update is available, tap “Download and Install.”

4. Using Dr. Fone Repair

Dr. Fone Repair is a professional tool that can help fix a wide range of software issues on your Samsung Galaxy A24 device. Dr. Fone Repair can be a good option to protect your data and files while troubleshooting an unresponsive Samsung Galaxy A24 screen.

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Step 1. Download and install Dr. Fone Repair software on your computer.

Step 2. Connect your Samsung Galaxy A24 phone to your computer using a USB cable.

Step 3. Launch Dr. Fone Repair and select the “System Repair“ option.

Step 4. Choose the “Android Repair“ option from the available choices.

Step 5. Click on “Start“ to begin the repair process.

Step 6. Provide the necessary device information on the screen, including your name and model.

Step 7. Click “Next“ to proceed to the next step.

Step 8. Follow the on-screen instructions to complete the repair process for your Samsung Galaxy A24 phone’s touchscreen.

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5. Contact Customer Service

If none of the above solutions work, it may be time to contact Samsung Galaxy A24 customer service. They can provide additional support and help troubleshoot the issue.

Step 1. Go to the Samsung Galaxy A24 website and navigate to the “Support“ section.

Step 2. Select your device model and click “Contact Us.”

Step 3. Choose your preferred method of contact, such as phone or email, and describe the issue you’re experiencing.

Common Causes of Samsung Galaxy A24 Screen Unresponsiveness

While Samsung Galaxy A24 devices offer reliable performance, users may encounter situations where the screen becomes unresponsive or stuck on boot. Soft-bricked software or corrupted firmware can cause an Samsung Galaxy A24 device to become unresponsive, including the screen stuck on the boot. This can happen to various models, such as the Samsung Galaxy A24, A37, A5, and A5s. Software updates and resets can help fix these issues.

Over time, the touch screen of an Samsung Galaxy A24 device may become unresponsive due to wear and tear. This can happen to models like the Samsung Galaxy A24 F1s and F3. In this case, replacing the touch screen or seeking professional assistance may be necessary.

Dropping or impacting an Samsung Galaxy A24 device can cause physical damage to the touch screen, resulting in unresponsiveness. This can happen to various models like the Samsung Galaxy A24 Reno and Find X. In some cases, the damage may be repairable, but the screen replacement or the Samsung Galaxy A24 device itself may be necessary in severe cases. Protecting the Samsung Galaxy A24 device with a case and handling it carefully to prevent physical damage is important.

While Samsung Galaxy A24 devices are generally reliable, various factors can contribute to screen unresponsiveness. Users can effectively troubleshoot and resolve issues by identifying these potential causes and seeking appropriate solutions.

How to Avoid Samsung Galaxy A24 Screen Unresponsiveness Issue

One of the most effective ways to prevent Samsung Galaxy A24 Screen unresponsiveness is by keeping the Samsung Galaxy A24 device software up-to-date. Regularly checking for system updates and installing them promptly can prevent software issues and potential bugs that may cause unresponsiveness. Additionally, updating device apps can help prevent conflicts that affect the touch screen’s functionality.

Another way to avoid Samsung Galaxy A24 Screen unresponsiveness is by protecting the Samsung Galaxy A24 device from physical damage. Using a protective case or screen protector can help prevent cracks or scratches on the screen that can lead to unresponsiveness. Avoiding impacts or drops can also reduce the risk of physical damage to the touch screen.

Installing apps from unknown sources or suspicious websites can expose the Samsung Galaxy A24 device to malware and viruses, which can cause unresponsiveness and other issues. To avoid this, it’s recommended to only install apps from trusted sources such as the Google Play Store or the Samsung Galaxy A24 App Store.

Using a reliable tool like Dr. Fone can help prevent Samsung Galaxy A24 Screen unresponsiveness by allowing you to manage and repair your device’s software and data. With features such as System Repair and Data Backup & Restore, you can quickly diagnose and fix software issues that may cause unresponsiveness and safely back up important data to prevent loss in case of device damage or malfunction.

Conclusion

Samsung Galaxy A24 Screen unresponsiveness can be a frustrating issue to deal with, but there are solutions available. Force restarting the Samsung Galaxy A24 device, checking for software updates, using Dr. Fone Repair, and contacting customer service are all effective ways to solve the problem. However, it’s also important to understand the possible causes of the issue, such as soft-bricking or equipment wearing out, and take preventative measures, such as updating your phone on time and avoiding malware. These tips can help prevent Samsung Galaxy A24 Screen unresponsiveness and keep your device running smoothly.

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How To Deal With the Samsung Galaxy A24 Screen Black But Still Works? | Dr.fone