How To Deal With the Realme GT 5 Pro Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Realme GT 5 Pro Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Realme GT 5 Pro is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

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Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

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Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

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Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Realme GT 5 Pro.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

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Step 3: Simply wait for the process to complete and wait for your Realme GT 5 Pro to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

7 Fixes for “Unfortunately, Phone Has Stopped” on Realme GT 5 Pro

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Realme GT 5 Pro device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Realme GT 5 Pro device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Realme GT 5 Pro phone first.
Now keep pressing the “Power” button until you see the Realme GT 5 Pro logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Realme GT 5 Pro device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

2.4 Update the Realme GT 5 Pro firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Realme GT 5 Pro firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Realme GT 5 Pro device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Realme GT 5 Pro device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Realme GT 5 Pro system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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Android repair tool to fix “Unfortunately, Phone Has Stopped” on Realme GT 5 Pro devices.

It takes no special skills to operate it and fairly works to bring the Android system to normalcy.
It shows great compatibility with all Realme GT 5 Pro devices and other Android phones supporting over 1000 Android brands.
Fixes any kind of Android issue without any complication.
Easy to use and trusted by millions of users and therefore has a higher success rate.
Can be downloaded freely and friendly user interface.

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Realme GT 5 Pro to the computer. When the Realme GT 5 Pro device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Realme GT 5 Pro device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Realme GT 5 Pro device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Realme GT 5 Pro device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

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11 Proven Solutions to Fix Google Play Store Not Working Issue on Realme GT 5 Pro

Google Play Store is a necessary and bundled service of any Android device. This app is required to download or even run any apps. So, getting an error like Play store not working or Play Store crashing is very unfortunate and a matter of a headache. Here we tried to put the best solution to overcome this issue. Keep reading this article for all the 11 best solutions.

Part 1. The recommended method to fix Google Play Store issues

If you search on the internet, you may find various tricks dealing with Google Play Store not working issue. However, either to try each of them or choose several to follow would certainly cost a lot of time. What’s more, we are not sure whether they will really work. Therefore, we would recommend you with a more effective and fast way, that is to use Dr.Fone - System Repair (Android) , a dedicated Android repair tool to fix Google Play Store, not working issues just in one click.

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A most effective method to fix Google Play Store not working

Fix all Android system issues like the black screen of death, won’t turn on, system UI not working, etc.
Industry’s 1st tool for one-click Android repair.
Supports all the new Realme GT 5 Pro devices like Galaxy S8, S9, etc.
Step-by-step instructions provided. No technicals skills required.

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Brief steps to guide you through the process of fixing Google Play Store not working (followed by video tutorial):

Get this tool downloaded on your computer. Install and launch it, and you can find the following welcome screen displayed.

Select the option “System Repair”. In the new interface, click on the “Android Repair” tab.

Start fixing Google Play Store not working by clicking “Start”. Select and confirm the correct model details as instructed.

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Activate the Download mode from your Realme GT 5 Pro.

After entering the Download mode, the Dr.Fone tool starts to download the correct firmware to your Android.

The downloaded firmware will be loaded and flashed to your Realme GT 5 Pro to fix the Google Play Store not working issue.

Wait until the Android repair process is complete. Start your Android and Google Play Store, you can then find that the Google Play Store not working issue no longer exists.

Video tutorial to fix Google Play Store not working

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Part 2: Other 10 common methods to fix Google Play Store issues

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1. Fix Date and Time settings

Sometimes Google creates a problem connecting with the Play Store or Play store crashing due to the wrong date and time. The first and most common thing is you have to check if the date and time are updated or not. If not, update it first by following the below step by step guide.

Step 1 – First, go to the “Settings” of your device. Find ‘Date and time’ and tap on it.

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Step 2 – Now you can see several options. Select “Automatic date and time”. This should override the wrong date and time your device have. Else, deselect the tick beside that option and select the date and time manually.

Step 3 – Now, go to the Play store and try to connect again. This should be working without any problem now.

2. Cleaning of Cache data of Play Store

This may happen that sometimes Google Play Store stopped working due to excessive unnecessary data stored in the cache of the Realme GT 5 Pro device. So, clearing unnecessary data is very important to keep the application run smoothly. To do this, you need to follow the below steps.

Step 1 – Firstly, go to “Settings” on your device.

Step 2 – Now, navigate to the “Apps” option available at the settings menu.

Step 3 – Here you can find the “Google Play Store” app listed. Open it by tapping.

Step 4 – Now, you can find a screen like below. Tap on “Clear cache” to remove all the cache from the application.

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Now, again try to open Google Play Store and you may successfully overcome the Play Store not working issue. If not, check the next solution.

3. Reset Play store by Clear data

If the above solution is not working for you, you might try this option instead. This step will erase all the app data, settings, etc so that it can be set up a fresh one. This will also fix the Google Play store not working issue. For this solution, use the following method step by step.

Step 1 – Like the previous method, head towards the settings and then find “Apps”

Step 2 – Now find “Google Play Store” and open it.

Step 3 – Now, instead of tapping “Clear cache”, tap on “Clear data”. This will erase all the data and settings from the Google Play store.

After this, open “Google Play Store” and now your problem might be solved now.

4. Reconnecting the Google account

Sometimes it may happen that removing and reconnecting your Google account may solve the Play Store not working issue. To do this, you need to follow the instructions below.

Step 1 – Go to the “Settings” and then find “Accounts”.

Step 2 – Upon opening the option, select “Google”. Now you can see your Gmail ID listed there. Tap on it.

Step 3 – Now click on the top right side three dots or “more” option. Here you can find the “Remove account” option. Select it to remove the Google Account from your Mobile.

Now, go back and try to open Google Play Store again. This should work now and enter your Google ID and password again to continue. If it’s still not working, move to the next solution.

5. Reinstall the latest version of Google Play Store

Google Play store can’t be uninstalled completed completely from your Realme GT 5 Pro. But disabling and reinstalling its latest version can resolve the Play Store crashing issue. For doing this, just follow the below guide.

Step 1 – First of all, go to “Settings” and then move on to “Security”. Then find “Device administration” here.

Step 2 – Upon clicking on this option, you can find “Android device manager”. Uncheck this and disable.

Step 3 – Now you can be able to uninstall Google play service by going into application manager.

Step 4 – After that, try to open any app that requires Google Play store to open, and that will automatically guide you to install the Google Play service. Now install the updated version of the Google Play service.

After installing, your problem might be solved by now. If not, try the next solution.

6. Clear Google Service Framework Cache

Besides the Google Play store, this is important to keep healthy the Google Service Framework as well. The cache and unnecessary data should be removed from there also. Follow the steps below.

Step 1 – Go to settings and then tap on “Application Manager”

Step 2 – Here you can find “Google Service Framework”. Open it.

Step 3 – Now, tap on “Clear cache”. And you are done.

Now go back and try to open Google Play store again. This might solve the Google Play Store has stopped the problem by now. If not, check the next solution.

7. Disable the VPN

The VPN is a service to get all the media outside your geographic location. This is also used to install a country-specific app in another country. But sometimes it can create a problem with Play Store crashing. So, this is recommended to try disabling the VPN.

Step 1 – Go to the settings of your device.

Step 2 – Under the “networks”, click on “More”.

Step 3 – Here you can find “VPN”. Tap on it and turn it off.

Now, again go back and try to open the Google Play Store. This may solve your problem now. If not, check the next solution.

8. Force stop Google Play Service

Google Play Store needs to be restart just like your PC. This is a really helpful and common trick to overcome the Play Store crashing issue on your Realme GT 5 Pro. To do this, follow the below steps.

Step 1- Go to settings and then go to the “Application Manager”.

Step 2 – Now find “Google Play Store” and click on it.

Step 3 – Here click on “Force Stop”. This allows the Google Play Store to stop.

Now, try to open Google Play store again and this time the service is being restarted and might work properly. If not, try the next solution.

9. Try a Soft Reset of your device

This easy to use solution will remove all the unnecessary temporary files of your device, close all recent apps, and make it clean. This is just rebooting your device. It won’t delete any data from your device.

Step 1 – Long press the “Power” button on your device.

Step 2 – Now, click on ‘Reboot’ or ‘Restart’ option. Your device will restart in some time.

After restarting, try to open the Google Play Store again and this time you should succeed. If any case, it’s not opening, try the last (but not the least) method by hard reset your Android.

10. Hard reset your device

If you have done with all of the above solutions and still Play Store crashing, and you are aggressive to get it, then only try this method. Using this method will delete all the data of your device. So take a backup of the whole. Follow the step by step instruction below.

Step 1 – Go to setting and find “backup and reset” there.

Step 2 – Click on it. And then Click on the “Factory data reset” option.

Step 3 – Now confirm your action and tap on the “Reset device”.

This will take a while to reset your device completely. After completion, start the Google Play Store and set up as a new device.

The above methods are the best 11 among all the solutions you can get for your Play Store not working on wifi or Play Store crashing error. Try one by one and you might get rid of this problem.

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How To Deal With the Realme GT 5 Pro Screen Black But Still Works? | Dr.fone