How To Deal With the Motorola Moto G23 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Motorola Moto G23 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Motorola Moto G23 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Motorola Moto G23.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Motorola Moto G23 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

• Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

• Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

Pros and Cons

If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

• Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
• Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

• Each version for each OS is sold separately.
• The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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4,262,204 people have downloaded it

Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

Super Easy Ways To Deal with Motorola Moto G23 Unresponsive Screen

The evolution of smartphones signifies the development of mobile communication technology. Different from the initial years, they are not just used for messaging and calling but have many other applications. Motorola Moto G23 cell phones are presently utilized for perusing the Internet and exploring through maps, photography, videography, and numerous other used cases. A development in arranged availability goes hand-in-hand with the development of cell phones.

Motorola Moto G23 smartphones are gaining popularity owing to their low costs, high quality, and innovative features. High-resolution cameras, extensive battery life, and lightning-fast processing are just a few of the advantages of these mobile devices. Nevertheless, customers may sometimes need help with issues, such as a non-functioning Motorola Moto G23 touchscreen, which may be challenging.

Some common issues might arise for Motorola Moto G23 phone users. The Redmi note 4 touch not working is a serious problem. It can only go up to the initialization screen. In this guide, you’ll find the information you need to troubleshoot and fix the most common problems reported by Motorola customers.

What causes a Motorola Moto G23 Screen to be unresponsive?

The screen on your Motorola Moto G23 phone could stop responding for several reasons. The touchscreen, the system software, or the hardware itself might all be at fault. To effectively address an issue, it is crucial to locate its origins.

The following are some potential reasons for an unresponsive screen on a Motorola Moto G23 device, along with descriptions of each.

There are signs of soft bricking

A touch screen not working on Motorola Moto G23 smartphones indicates a soft brick (recoverable by firmware update), often caused by a defective or undercharged battery. System file corruption, old firmware, or failed upgrades are all possible causes. Several customers have complained that after installing a software update, their Motorola Moto G23 4 or 5 device’s screen became unresponsive and remained at the boot logo.

There might be issues with the Motorola Moto G23 device itself

Screens on Motorola Moto G23 devices may become unresponsive for a variety of hardware-related reasons. A broken LCD panel, faulty touch sensor, or loosened ribbon wires are all possible causes. Every Motorola Moto G23 device, including the Note 4 and 5, is susceptible to these problems.

There might be errors in the updated software

The Android operating system is adjustable. Some of our technological advancements may backfire on us. The phone won’t power on or become stuck in a boot loop where the logo will only show intermittently. For example, some Motorola Moto G23 4 and 5 users have reported their screens are unresponsive after a software update, rendering the Motorola Moto G23 device unusable.

The common solutions to solve a Motorola Moto G23 Screen unresponsive

Could anything be more annoying than a broken touchscreen on your Motorola Moto G23 phone? If this happens, the gadget is useless, and you won’t be able to do even the simplest tasks. Even so, it’s common for the screen to cease responding to touches.

Before taking the item in for repairs, see if you can figure out the problem independently. Do you want to learn the method? If the touch screens on your Motorola Moto G23 stop working, don’t panic; we’ll teach you exactly what to do.

Solution 1: Try to restart your device

Giving your Motorola Moto G23 a restart is one of the most common solutions if you encounter an unresponsive screen on your phone. Here’s how.

Step 1: Press and hold the power button until the screen becomes black;

Step 2: After 1 minute or so, hold the power button again to power on the Motorola Moto G23 device.

Solution 2: Check your charging port and battery

If the battery of your Motorola Moto G23 is empty, your screen is expected to be unresponsive. To fix that, here are some easy steps for you:

1. Charge your phone.
2. Leave it for about an hour.
3. Come back to check. Turn your phone on.
4. Test if the touchscreen is now working.

Solution 3: Contact Customer Service

Let’s assume you’ve applied every possible course of action. For example, your Motorola Moto G23 4 touchscreen is still unresponsive. You may contact the brand’s customer support department if you need assistance. When the time comes, they’ll always know what to do.

Based on the customer’s feedback, one of the frequent issues of the Motorola Moto G23 is when the screen becomes unresponsive. These issues should not usually happen, but if you find yourself in this dilemma, a list of other solutions below will help you.

Solution 4: Turning on your full screen option offered by MI

Steps to activate full screen gestures

Step 1: Browse you setting

Step 2: Search for full screen display

Step 3: From here, tap the screenshot on the right with the toggle labeled Full screen gestures

This may include gestures to get used to but it will also fix when your touchscreen sometimes stops responding.

Solution 5: Backup and Factory Reset is always a choice

Doing a factory reset may be your last remaining choice if the preceding solutions are unsuccessful. If you do this, all of the information on your phone will be deleted.

Easy Steps in Doing a Factory Reset

1. Press the power button until the phone shuts down
2. When your phone shuts down, press and hold the power buttonand Volume down button at the same time until the Android logo displays on the screen.
3. Recovery Menuwill appear in your screen, press volume down button until Factory reset is highlighted
4. Press thepower button in selecting the Factory reset option and your phone should restart automatically.

Solution 6: Using Dr. Fone Android Repair Toolkit

If you want to fix issues like this, most simply, Dr. Fone offers that. It is made to provide you with a complete mobile solution. You may have your phone fixed without losing any information. Dr. Fone’s many handy tools will quickly get your phone back in working order.

How to avoid a Motorola Moto G23 screen unresponsive?

Users may take several precautions to avoid the Motorola Moto G23 screen unresponsive problem. Stop using any app stores or other unofficial app providers. There is a risk that doing so may damage your device or introduce viruses that will force your phone to restart. There’s also a risk of losing important information like photos and files.

Regularly updating the Motorola Moto G23 phone’s software is necessary to keep it running smoothly and free of issues. Tools like Dr. Fone allow users to periodically maintain and restore data by cleaning the cache and deleting unused applications.

Avoiding severe temperatures and humidity may protect the Motorola Moto G23 device’s internal components and keep the screen responsive. Using high-quality charging cords is also recommended. For once, consumers won’t have to worry about breaking the screen because they accidentally dropped their cell phones. If users follow these measures, they may reduce the likelihood that their Motorola Moto G23 smartphone will have an unresponsive screen.

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Conclusion

Sometimes, Motorola Moto G23 smartphones may experience problems with their screen. This occurs if there is an issue with the functioning of a new app or a software update. Several Motorola Moto G23 phone owners have reported problems with an unresponsive screen. However, the remedies outlined here should help you quickly and efficiently fix the issue and get your phone back up and running. Keep your phone updated, and remember to back up your data often to avoid this problem in the future.

When following the directions, the user may require more research into some troubleshooting techniques. If this is the case, Dr.Fone Repair is usually the solution. The fact that Dr. Fone can continually tweak his system of unresponsive screens is wonderful news. This helpful tool can fix both black screens and endless starting cycles. That’s why it’s an integral part of every modern computer.

Motorola Moto G23 Screen Unresponsive? Here’s How to Fix It

Motorola Moto G23 phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Motorola Moto G23 touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Motorola Moto G23 phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Motorola Moto G23 touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Motorola Moto G23 Screen Unresponsive?

There are several reasons why a Motorola Moto G23 phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Motorola Moto G23 screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Motorola Moto G23 Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Motorola Moto G23 device unusable.

• Equipment is worn out: Hardware problems can also cause Motorola Moto G23 screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Motorola Moto G23 model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Motorola Moto G23 Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Motorola Moto G23 Screen Unresponsive

In the previous section, we identified the possible causes of Motorola Moto G23 screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Motorola Moto G23 model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Motorola Moto G23 black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Motorola Moto G23’s touch screen and power button issues, such as unresponsiveness. By restarting the Motorola Moto G23 device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Motorola Moto G23 device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Motorola Moto G23logo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Motorola Moto G23 device from functioning correctly. Leaving the Motorola Moto G23 device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Motorola Moto G23 device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Motorola Moto G23 device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Motorola Moto G23 device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Motorola Moto G23 Y2 and Motorola Moto G23 5A.

4. Optimize Device Performance

One solution is to optimize the Motorola Moto G23 device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Motorola Moto G23 device and perform a factory reset, which can help reset the Motorola Moto G23 device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Motorola Moto G23 device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Motorola Moto G23 Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Motorola Moto G23 Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Motorola Moto G23 Redmi 5A.
• Select All files on the phoneto make a complete format of the Motorola Moto G23 Redmi 5A.

6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Motorola Moto G23 devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Motorola Moto G23 Y2 and Motorola Moto G23 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Motorola Moto G23 device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Motorola Moto G23.

How To Avoid A Motorola Moto G23 Screen Unresponsive?

To avoid facing a Motorola Moto G23 screen unresponsive issue, users can take several preventative measures. One important step is to update the Motorola Moto G23 phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Motorola Moto G23 device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Motorola Moto G23 device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Motorola Moto G23 device runs smoothly and reliably.

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Conclusion

Encountering a Motorola Moto G23 screen unresponsive issue can be a common problem for some Motorola Moto G23 phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Motorola Moto G23 phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Motorola Moto G23 phone without any interruptions.