How To Deal With the Infinix Smart 8 Plus Screen Black But Still Works? | Dr.fone
How To Deal With the Infinix Smart 8 Plus Screen Black But Still Works?
With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.
Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.
Part 1: Why Did My Infinix Smart 8 Plus Screen Go Black but Still Works? Common Causes
Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.
A Drained Battery
The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.
App Troubles
If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.
Software Issues
A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Infinix Smart 8 Plus is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.
Hardware Problem
If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.
Part 2: How To Fix Black Screen on Your Phone
Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.
Method 1: Force Restart your Android/iOS Smartphone
If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.
How to Force Restart your Android Device
Here is how you force restart an Android device when your phone screen doesn’t turn on.
Step 1: Press and hold the Power and Volume Down buttons simultaneously.
Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.
How to Force Restart your iOS Device
If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.
Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.
Step 2: Press and hold Sleep/Wake until you see the Apple logo.
Note
If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.
Method 2: Uninstall or Update Outdated Applications
In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.
Method 3: Inspect the LCD Connectors
If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.
However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.
Method 4: Perform a Factory Reset
If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.
For Android Users
If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.
If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.
Note
The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Infinix Smart 8 Plus.
Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.
Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.
Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.
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Step 3: Simply wait for the process to complete and wait for your Infinix Smart 8 Plus to restart automatically.
F****or iOS Users
Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.
Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.
Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.
Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.
Part 3: How To Fix Black Screen Phone With an Alternative
If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.
Key Features
Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.
- Fix all Android and iOS Problems in Minutes
Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.
- Supports up to 1000+ Android Smartphones and the latest iOS
All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.
Tech Specs
Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.
| Computer OS | Android |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Android 2.1 and up to the latest |
Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).
| Computer OS | iOS |
|---|---|
| Windows 11, 10, 8.1, 8, 7 | Supports all iOS versions, including the latest iOS 16 and iOS 16 beta |
| macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8 |
Pros and Cons
If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.
Pros
- Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
- Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.
Cons
- Each version for each OS is sold separately.
- The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.
How to Fix Black Phone Screen With Dr.Fone – System Repair
Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.
Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.
Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.
Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.
Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.
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Conclusion
Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.
Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.
8 Workable Fixes to the SIM not provisioned MM#2 Error on Infinix Smart 8 Plus
SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.
Part 1. Why does the error “SIM not provisioned MM#2” pop up?
There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.
- You got a new SIM card for your new phone.
- You are transferring your contacts into the new SIM card.
- In case, the carrier network provider’s authorization server is unavailable.
- Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
- Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.
Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:
- If your SIM card is too old, possibly it might have gone dead, try replacing it.
- Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.
A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.
2.1 One click to fix the “SIM not provisioned MM#2” error on Android
Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.
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Android repair tool to fix “SIM not provisioned MM#2” error
- Fix any type of Android system issue with ease.
- Even novice users can use it without any hassle.
- Compatible with all major Infinix Smart 8 Plus smartphone models.
- Highest success rate in the market for fixing Android issues.
- Supports all Android OS versions.
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Step by step Tutorial to fix “SIM not provisioned MM#2” error
Step 1. Connect your Infinix Smart 8 Plus
Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Infinix Smart 8 Plus connected with the computer using a genuine cable.
Step 2. Opt for Android Repair and key in important information
Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.
Step 3. Boot your device in Download mode
You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.
Step 4. Initiate Repairing
As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Infinix Smart 8 Plus. Within a short period, you’ll notice that your Infinix Smart 8 Plus has been successfully repaired.
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2.2 Ensure the SIM card is not dirty or wet
At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.
2.3 Insert the SIM card correctly
If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.
- Power off your Infinix Smart 8 Plus and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
- Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
- Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
- Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.
2.4 Activate the SIM card
Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:
- Call your carrier service provider
- Send an SMS
- Log on to your carrier’s website and look for the activation page over it.
Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.
2.5 Contact your carrier
Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.
2.6 Try the other SIM card slot
A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.
2.7 Try the SIM card in other phones
Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Infinix Smart 8 Plus device which is creating problems and try plugging it into other Infinix Smart 8 Plus] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.
2.8 Try a new SIM card
Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.
Conclusion
In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.
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11 Ways to Fix it When My Infinix Smart 8 Plus Won’t Charge
What would you do if your phone or other device’s battery is draining? You will plug it into a power source. Right? What if you realize that your phone won’t charge? My phone won’t charge, and the Infinix Smart 8 Plus tablet won’t charge is a common problem.
Android devices are very prone to this problem, and hence Android device owners complain frequently that My Infinix Smart 8 Plus won’t charge even when it is plugged into a power source properly. The reason behind the phone won’t charge, or Infinix Smart 8 Plus tablet won’t charge are not very complicated and, therefore, can be dealt with by you sitting at home.
A charging problem can occur due to a temporary software crash. It is also possible that a corrupted device cache may be causing such a glitch. Another reason for phones not to charge normally or charge slowly is an inappropriate power source or defective charging cable and adapter. All these and many more problems will be cured in the 10 solutions to fix My Infinix Smart 8 Plus won’t charge error.
So if you’re still thinking about why won’t My Infinix Smart 8 Plus charge, read on to find out solutions to fix My Infinix Smart 8 Plus won’t charge problem.
Part 1. One-click solution to fix Android phone won’t charge
While you are upset over ‘why My Infinix Smart 8 Plus won’t charge?’, would you mind us helping you around?
Well, we have got Dr.Fone - System Repair (Android) at your fingertips to get rid of this annoying phone won’t charge issues (caused by system corruption). Whether the Infinix Smart 8 Plus device froze or became unresponsive, bricked, or got stuck on the Infinix Smart 8 Plus logo/blue screen of death or apps started crashing. It can fix every Android system problem.
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Easy-to-operate program to fix Android phone won’t charge
- As it supports all the latest Infinix Smart 8 Plus devices, it can even easily fix the Infinix Smart 8 Plus tablet won’t charge issue.
- With a single click, you can fix your entire Android system issues.
- The very first tool is available in the market for Android system repair.
- Without any technical knowledge, one can use this software.
- This tool is intuitive with a high success rate.
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Note: When you are stressed over ‘why won’t My Infinix Smart 8 Plus charge’, we are ready to eliminate the tension and make things easier for you. But, before you start fixing the phone won’t charge the problem, make sure to back up the Android device . This fixing process might wipe out all the Infinix Smart 8 Plus device data.
Phase 1: Preparing and connecting the Android device
Step 1: Install and then run Dr.Fone - System Repair (Android), the ultimate Android repair software on your PC. Hit the ‘System Repair’ tab, followed by connecting your Infinix Smart 8 Plus.
Step 2: Tap on the ‘Android Repair’ option and then click ‘Start’ for moving ahead.
Step 3: Mention the detailed information about your Infinix Smart 8 Plus under the Infinix Smart 8 Plus device information section. Press ‘Next’ then on.
Phase 2: Get to ‘Download’ mode for repairing the Infinix Smart 8 Plus device
Step 1: It’s essential that you put the Android device under ‘Download’ mode to resolve the phone won’t charge the issue. Here comes how to do –
- With a ‘Home’ button device, switch off it before holding down the set of keys, including ‘Power’, ‘Volume Down’, and ‘Home’ key for 5-10 seconds. Let them go and hit the ‘Volume Up’ key for entering the ‘Download’ mode.
- If the ‘Home’ button is not there, you got to turn down the Infinix Smart 8 Plus device and altogether hold down the ‘Volume Down’, ‘Bixby’, and ‘Power’ keys between 5-10 seconds. Soon after you release the keys, tap the ‘Volume Up’ button for entering the ‘Download’ mode.
Step 2: Click ‘Next’ to start downloading the Android firmware.
Step 3: Now, Dr.Fone - System Repair (Android) would verify the firmware and then start repairing the Android system on its own. It will ultimately fix your ‘why won’t My Infinix Smart 8 Plus charge’ trouble.
Part 2. 10 common ways to fix Android won’t charge
1. Check/replace charging cable
Charging cables fray or become defunct after prolonged usage. Therefore, it is advised to always use the Infinix Smart 8 Plus device’s original charging cable or purchase a good quality charging cord, which doesn’t damage your device or your adapter.
It is also very commonly observed that the charging end of the cable which gets connected to the charging port of the Infinix Smart 8 Plus device gets damaged and prevents the current from flowing to the phone/tablet.
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The charging port in your device is a small opening where the charging end of the cabbie is inserted for the current to flow to the phone/tablet. Very often, we notice that the charging port gets blocked with tiny particles of dirt. The charging port might also get clogged if dirt and dust get accumulated in it, preventing the sensors from receiving and forwarding the current to the Infinix Smart 8 Plus device.
The best way to take this problem is to clean the port with a blunt pin or a soft bristle unused toothbrush. Make sure you clean the port gently and do not damage it or its sensors.
3. Check/replace charging adapter
This method is fairly simple, and all you need to do is check whether or not the charging adapter is working properly as sometimes, the adapter itself is to be blamed for the charge. To make sure that you are not using a defective adapter, connect your charging cable/USB to another adapter. If your device charges normally, it means there is a problem is with your adapter, and you must replace it at the earliest to solve My Infinix Smart 8 Plus won’t charge the issue.
4. Try another power source
This technique is more like a quick trick. It means to switch from one power source to another or use a more efficient and suitable power source. Laptops and PCs charge slower than a direct power source, i.e., a wall socket. Sometimes, the charging speed is slower, and the battery is draining. In such a scenario, choose to charge your device by directly plugging it into a socket on the wall to never experience My Infinix Smart 8 Plus won’t charge problem.
5. Clear device Cache
Clearing Cache is a great technique as it cleans your device and all its partitions. By clearing the cache, all the unwanted data and files stored in your device get deleted, which may be causing glitches in the Infinix Smart 8 Plus device’s software, preventing it from recognizing the current.
Follow the steps given below to clear your device’s cache:
• Visit “Settings” and find “Storage”
• Now tap on “Cached Data”.
• Click “OK” to clear all unwanted cache from your device as shown above.
Try charging your phone after clearing the cache. If your phone doesn’t charge even now, do not worry. There are more ways to help you combat My Infinix Smart 8 Plus won’t charge problem.
6. Re-start/reboot your phone/tablet
Restarting your device to fix why won’t My Infinix Smart 8 Plus charge error is a very effective remedy. This method of rebooting your device not only fixes software glitches but other but also tackles other factors/operations that might be running in the background preventing your device from charging.
Restarting a device is simple and can be done by following the steps given below:
• Long press the power button of your device.
• From the options that appear, click on “Restart”/ “Reboot” as shown in the image below.
To restart your device, you may also press the power button for about 20-25 seconds for the phone/tablet to automatically reboot.
7. Download and install the Ampere App
The Ampere app can be downloaded from the Google Play Store. It is very helpful to fix the why won’t my charge error as it gives you real-time information about your device’s battery consumption, charging status, and other essential data.
If the App gives information in green color, it means all is wetland your device is charging normally, however, if the information before you is in orange, you need to take steps to fix the charging problem.
8. Install software updates
Installing your Android version updates is a good idea as the software is the interface that receives charge from the charging port sensors and gives a command for the phone/tablet to charge. People often continue to use older OS versions, which cause trouble and prevent the Infinix Smart 8 Plus device from charging.
To check for and install updates on your device, you must be connected to WiFi or a cellular network. Next, visit “Settings” and select “About device”. Now click on “Software Update”.
If there is an update available, you will be prompted to download it. Just follow the instructions given before you install a brand new Android OS version on your device.
9. Factory reset your device
Factory Reset is must be done after due deliberation. Remember to take a back-up of all your data and contents on the cloud or an external memory device, such as a pen drive before adopting this method because once you perform a factory reset on your device, all media, contents, data and other files are wiped out, including your device settings.
Follow the steps given below to factory reset your device:
• Visit “Settings” by clicking the settings icon as shown below.
• Now select “Backup and Reset” and move on.
• In this step, select “Factory data reset” and then “Reset Device”.
• Finally, tap on “ERASE EVERYTHING” as shown below to Factory Reset your device.
Note: Once the factory reset process is complete, your device will automatically restart and you will have to set it up once again.
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This should be your last resort to fix My Infinix Smart 8 Plus won’t charge problem, and you should only attempt to replace your battery if none of the other techniques work. Also, please consult a technician before purchasing and installing a new battery in your device as different phones and tablets have a different type of battery requirements.
Finally, fixing the phone won’t charge the problem is simple, and therefore there is no need for you to worry as you are not the only one experiencing such an issue. Other Android users have tried, tested, and recommended the methods given above to solve why won’t My Infinix Smart 8 Plus charge or Infinix Smart 8 Plus tablet won’t charge error. So go ahead and try them out now.
- Title: How To Deal With the Infinix Smart 8 Plus Screen Black But Still Works? | Dr.fone
- Author: Nova
- Created at : 2024-07-19 22:25:35
- Updated at : 2024-07-20 22:25:35
- Link: https://change-location.techidaily.com/how-to-deal-with-the-infinix-smart-8-plus-screen-black-but-still-works-drfone-by-drfone-fix-android-problems-fix-android-problems/
- License: This work is licensed under CC BY-NC-SA 4.0.