How To Deal With the Asus ROG Phone 7 Screen Black But Still Works?

With the advance of technology over the years, many of us rely on smartphones to communicate, work, and play. As such, it can be pretty concerning when your device begins to act strange like your phone screen suddenly went blank.

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Whether you’re using an iPhone or an Android device, you’ll eventually encounter a problematic symptom like this. Therefore, this article will explore what to do when your phone screen goes black. After exploring below, you’ll learn the common causes of why your phone screen went black and how to fix it. Read on below to learn more.

Part 1: Why Did My Asus ROG Phone 7 Screen Go Black but Still Works? Common Causes

Experiencing a cell phone blank screen is not exclusive to Android or iOS users. A phone screen not turning on happens all the time due to several factors that may or may not be out of your control. While they can be frustrating, here are some common causes you should know as to why your phone screen went black but still works.

A Drained Battery

The first thing that comes to mind when your phone screen suddenly goes black is you have a drained battery. Even though this is obvious, it’s still important to mention, as this is usually what most people encounter. To fix this problem, plug your smartphone into a charger and wait for your device to turn on again. If it works, then you just prevented a rather annoying experience.

App Troubles

If your phone is working, but the screen is black, there’s also a high probability that you are having an isolated issue with a particular application. An app could be loading something, which often happens for streaming apps such as YouTube, Netflix, Prime, and more, especially if you have slow internet connectivity.

Software Issues

A potential reason why your phone screen went black but still works could be because of your smartphone’s software. This problem suggests that your Asus ROG Phone 7 is crashing, potentially freezing your device if not addressed immediately. If this is the cause, then your device is likely experiencing a critical system error, and you should directly try to reboot your phone.

Hardware Problem

If you dropped your phone, there’s a high chance the LCD connectors went loose due to the physical impact. If this happened to you, the phone might be working, but the screen is black due to the LCD cable dislodging. Another issue could be your phone got exposed to extreme temperatures. This can also cause a black screen but your phone is still on.

Part 2: How To Fix Black Screen on Your Phone

Here are four valuable methods you should know on what to do when your phone screen goes black on your iPhone or Android smartphone to get them working again.

Method 1: Force Restart your Android/iOS Smartphone

If your phone screen is black but still works, force restarting it is the easiest way to fix it. The following are the detailed steps for both Android and iOS devices.

How to Force Restart your Android Device

Here is how you force restart an Android device when your phone screen doesn’t turn on.

Step 1: Press and hold the Power and Volume Down buttons simultaneously.

Step 2: Hold the same buttons until your device restarts, and display the phone’s logo.

How to Force Restart your iOS Device

If you own the latest iPhone models, here are the method of restarting it from iPhone 8 up to 14.

Step 1: Press and immediately release Volume Up. Next, press and immediately release Volume Down.

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Step 2: Press and hold Sleep/Wake until you see the Apple logo.

Note

If you own an iPhone 7, press and hold the Side button and Volume Down simultaneously until you see the apple logo.

Method 2: Uninstall or Update Outdated Applications

In some cases, your phone screen is black but still works because of installing incompatible apps on your iOS/Android device. If the installed app is frequently crashing, it may be the source of a blank cell phone screen. Uninstall the problem app to see if the black screen disappears or not.

Method 3: Inspect the LCD Connectors

If your phone screen goes black but still works, you should inspect the logic board to the LCD screen to see if it has become disconnected. It is common for smartphones that often get dropped a few times. It’s best to plug the connectors back to regain your screen’s functionality.

However, this requires technical know-how. It’s better to seek help from a professional as you could risk causing more damage to your device if you don’t know what you’re doing.

Method 4: Perform a Factory Reset

If all the methods above did not solve your problem, the last resort you can take is to perform a Factory Reset. This method works on Android and iOS smartphones and erases all your data. It is the quickest way to try to fix why your phone screen went black. Here are the steps.

For Android Users

If you’re on Android, tap Settings > Backup and Reset. Tap on Factory data reset > Delete all to initiate the factory reset.

If you cannot do this, here’s how to perform a factory reset manually using Recovery Mode.

Note

The process of booting into Recovery Mode is not the same across all Android devices and depends on the manufacturer and model of your phone. Refer to your owners manual to see which method is the right one for your Asus ROG Phone 7.

Step 1A: Press and hold the Power button and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 1B: For Android devices with a Home button, press and hold the Home button and the Power button and continue holding until the screen starts.

Step 1C: Press and hold the Power button as well as the Volume Up and Volume Down buttons simultaneously and continue holding until the screen starts.

Step 2: Use the Volume buttons to navigate the choices and select Wipe data/factory reset and confirm your choice with the Power button.

Step 3: Simply wait for the process to complete and wait for your Asus ROG Phone 7 to restart automatically.

F****or iOS Users

Step 1: For iOS users, meanwhile, tap Settings > General > Transfer or Reset iPhone.

Step 2: Next, choose Erase All Content and Settings. Check the list of items you want to remove.

Step 3: Tap Continue and enter your iPhone passcode. A message warns you that the process will delete all media and data and reset all settings.

Step 4: Tap Erase iPhone to confirm. You’ll be asked to type in your Apple ID and password if Find My is active. Enter your password and tap Erase.

Part 3: How To Fix Black Screen Phone With an Alternative

If your phone screen went black but still works and doing the methods above did not solve the issue, you can use Wondershare Dr.Fone for iOS and Android as a last resort. It’s one of the most popular smartphone repair tools today, enabling you to fix all kinds of annoying scenarios. These include black screen, boot loop, white screen of death, bricked iOS or Android device, and more.

Key Features

Dr.Fone – System Repair for iOS and Android has fantastic features you can immediately take advantage of. Here are its key features below.

Fix all Android and iOS Problems in Minutes

Dr.Fone – System Repair can fix all kinds of issues on your Android/iOS, such as a black screen, white screen of death, screen freeze, boot loop, or recovery mode. All of this can be done within less than 10 minutes to save you precious time.

Supports up to 1000+ Android Smartphones and the latest iOS

All iOS versions, including the latest iOS 16 and iOS 16 beta, are fully supported by Dr.Fone – System Repair. The app handles all your smartphone issues without data loss to secure your info. On the other hand, if you own an Android, the app supports up to 1000+ Android smartphones, making it highly versatile for Android owners.

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Tech Specs

Dr.Fone – System Repair (Android)’s minimum system requirements for your computer are listed below.

Computer OS	Android
Windows 11, 10, 8.1, 8, 7	Android 2.1 and up to the latest

Meanwhile, here are the system requirements for Dr.Fone – System Repair (iOS).

Computer OS	iOS
Windows 11, 10, 8.1, 8, 7	Supports all iOS versions, including the latest iOS 16 and iOS 16 beta
macOS 12, 11, 10.15, 10.14, 10.13, 10.12, 10.11, 10.10, 10.9, 10.8

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If you’re still undecided about Dr.Fone – System Repair, here are its pros and cons.

Pros

Fone – System Repair for iOS and Android has a clutter-free and beginner-friendly user interface. It’s easy to understand and use, so you can start immediately.
Both the iOS and Android versions finish the repair tasks within less than 10 minutes to save you time.

Cons

Each version for each OS is sold separately.
The free version works up to your device’s compatibility. Once you start the repair process, the app will ask you for a valid license key.

How to Fix Black Phone Screen With Dr.Fone – System Repair

Here’s how to fix your phone screen with Dr.Fone – System Repair on iOS/Android.

Step 1: Download and install Dr.Fone – System Repair for iOS or Android. Next, open the program and connect your smartphone.

Step 2A (For iOS): Choose the correct model of your iPhone for the program to be able to download the appropriate firmware package.

Step 2B (For Android): Click Start. On the next window, choose the Brand, Name, Model, Country, and Carrier of your smartphone, then click Next.

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Step 3: Follow the on-screen instructions provided on the main program window and wait for the repair process to complete.

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Conclusion

Our increasing reliance on smartphones has led to amazing advancements in new technologies. However, lingering issues such as your phone screen not turning on or your phone screen being black but still working are ongoing problems to many. That’s why learning how to prevent these events is essential to take care of your smartphone.

Doing all the recommended methods above usually solves the case. If the different fixes don’t work for you, Dr.Fone – System Repair for iOS and Android can help resolve all your problems within less than 10 minutes. You can download it for free on Windows and Mac to test it yourself.

7 Solutions to Fix Chrome Crashes or Won’t Open on Asus ROG Phone 7

Google Chrome is one of the most popular web browsers in the world. It is fast, secure, and easy to use. However, like any other app, it is not free from errors. Many users have reported that Chrome crashes or won’t open on their Asus ROG Phone 7. If you are also facing this issue, then you have come to the right place. In this article, we will discuss the reasons behind this problem and provide you with 7 solutions to fix Chrome crashes or won’t open on Asus ROG Phone 7.

Being one of the widely used browsers, Chrome is always our rescue whenever vital information is our need. Imagine, you launched Chrome for some urgent work and all of a sudden, got “Unfortunately Chrome has stopped” error. You re-opened it thinking about proper functioning of it now but to no avail. Does this situation sound familiar? Are you in a same problem as well? Fret not! We will discuss in this article why your Chrome is crashing on Android and the potential solutions to do away with the problem. Please read the article attentively and know what helps you best.

Part 1: Too many tabs opened

One of the main reasons why Chrome keeps crashing could be the multiple opened tabs. If you keep open the tabs, it may slow down the performance of Chrome and the app will use RAM. As a result, it will obviously get stopped midway. Therefore, we suggest you to close the tabs which are opened. And once you do that, exit the app and then launch it again.

Part 2: Too much memory used

When Chrome or any other app keeps running on the background, issues like “Unfortunately Chrome has stopped” are likely to occur. Moreover, the opened apps will eat the memory of your device. Hence, as the next solution, it is suggested that the Chrome should be closed by force quitting and then you need to try to launch it again to work. See if it works or still Chrome is not responding.

1. Simply tap on the Home button twice to get on the recent apps screen. Please note that the button may vary to reach the screen. Please check once and move accordingly.

2. Now simply swipe the app up/left/right (according to the Asus ROG Phone 7 device).

3. The app will be force quit now. You can then start it again to check if thing get back to normal.

Part 3: Chrome cache overflowing

While using any app for long, the temporary files for those gets collected in the form of cache. And when cache is not getting cleared, one may face the freezing, crashing or sluggish apps. And this could also be the cause why your Chrome keeps stopping. Hence, the following steps will show you how to clear cache and make Chrome work as before.

1. Open “Settings” and go to “Apps & Notifications”.

2. Look for “Chrome” and tap on it.

3. Go to “Storage” and click on “Clear Cache”.

Part 4: Exclude the issue of website itself

Most probably Chrome is not able to support the website you are trying to access. We doubt if the particular website you are making use of is the culprit and making Chrome keeps stopping. In such case, we would like to recommend you to make use of another browser and try to access the website from there. See if this works or not. If now, please follow the next solution.

Part 5: Android firmware corruption

Another reason why your Chrome has stopped could be the corrupted software. You can’t expect anything normal when your firmware corruption occurs and so in the case of Chrome. If this is the case, the re-flashing the stock ROM is the most recommended solution. And the best that can help you in this is none other than Dr.Fone - System Repair (Android) . Within one click, it vows to help users in flashing the ROM without any complications. Read the advantages offered by this tool.

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How to Use Dr.Fone - System Repair (Android) when Chrome is crashing on Android

Step 1: Install the Tool to Begin

Start downloading it from there. Install it once downloading is completed and open the tool. The main screen will show you some tabs. You need to hit on “System Repair” among those.

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Step 2: Get Android Device Connected

Now, you need to connect your Asus ROG Phone 7 with the computer using USB cord. When the Asus ROG Phone 7 device is connected successfully, click on the “Android Repair” option from the left panel.

Step 3: Enter Details

On the following screen, you need to select the right phone brand, name model and enter career details. Check once to confirm and hit on “Next”.

Step 4: Download Firmware

Now, follow the steps displaying on the screen to enter the DFU mode. When you do this, click on “Next” and the program will download the firmware.

Step 5: Repair the Issue

Once the firmware is downloaded, you will notice that the repairing process will start by the program. Wait until it gets finished and try to start Chrome again and you’ll surely get rid of the problem.

Part 6: File Downloading issue from Chrome

While you were trying to download from internet, the file didn’t download properly or it might get stuck and eventually crashing Chrome occurs. In such instances, many times, uninstalling and installing helps. Therefore, follow the steps below to uninstall and install Chrome and fix Chrome keeps stopping

Go to “Settings” and tap on “Apps”.
Select “Chrome” and tap on “Uninstall Updates”.

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Now, you need to re-install it from Play Store. From the “My Apps” section, tap on Chrome and update it.

Part 7: Clashes between Chrome and system

Of still you are receiving “Unfortunately Chrome has stopped” pop-up, it might be because of the incompatibility between the Chrome and system. Maybe your device is not updated and therefore is at odds with the Chrome app. So, the last tip that we would like give you is to update your Asus ROG Phone 7. Following are the steps for it. Follow them and stop the Chrome crashing on Android issue.

Go to “Settings” and tap on “System”/”About Phone”/”About Device”.
Now, choose “Software Update”/”System Update” and your device will detect if there is any update present on your device. Proceed accordingly.

7 Fixes for “Unfortunately, Phone Has Stopped” on Asus ROG Phone 7

Encountering issues with the Phone app is never welcoming. Being one of the useful apps, seeing it crashing and unresponsive gives sheer despondency. If talked about the triggering points, they are numerous. But the central point is what to do when the Phone app keeps crashing. In this article, we have discussed this issue in detail. To know this and more about why the “Unfortunately, Phone has stopped” error crops up, read this article and get the problem sorted on your own.

Part 1: When can the “Unfortunately, Phone has stopped” error come?

First things first! You need to stay updated on why the Phone app keeps stopping or crashing before jumping to any solution. Following are the points when this error comes up to annoy you.

When you install a custom ROM, the issue might occur.
The upgrading of the software or incomplete updates can lead to crashing the Phone app.
Data crashes can be another reason why this error shows up.
Infection through malware and virus on your phone is also included when the Phone app might crash.

Part 2: 7 Fixes for the “Unfortunately, Phone Has Stopped” error

2.1 Open the Phone app in Safe Mode

First and foremost, the thing that can let you get rid of this trouble is Safe Mode. It is a feature that will end any excessive background functioning of the Asus ROG Phone 7 device. For instance, your device will be able to run sans any third-party apps when in Safe mode. Since the important functions and the naïve apps will be running on the Asus ROG Phone 7 device, you will get to know if it’s really a software glitch or not by running the Phone app in Safe mode. And this is the first solution we would recommend you make use of when the Phone app has stopped. Here is how to enable Safe Mode.

Switch off the Asus ROG Phone 7 phone first.
Now keep pressing the “Power” button until you see the Asus ROG Phone 7 logo on the screen.
Release the button and immediately press and hold the “Volume Down” key.
Leave the key once the Asus ROG Phone 7 device is in Safe mode. Now, the third-party apps will be disabled and you can check if the Phone app is still not responding or everything is fine.

### 2.2 Clear the cache of the Phone app

The cache should be cleaned timely if you want any app to work properly. Due to the constant usage, the temporary files get collected and may corrupt if not cleared. Hence, the next solution you should try when the Phone app keeps stopping is to clear the cache. Here are the steps to be performed.

Open “Settings” on your device and go to “Application” or “Apps”.
Now from the list of all applications, go to “Phone” and tap on it.
Now, click on “Storage” and choose “Clear Cache”.

2.3 Update Google Play services

Since Android is created by Google, there must be some Google Play services that are crucial to run several system functions. And if attempting the previous methods isn’t of any use, try updating Google Play services when you find the Phone app stopped. For doing this, you need to make sure that automatic updates are turned on in Google settings. If not, enable it and get the apps including Google Play services updated for smoother functions.

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2.4 Update the Asus ROG Phone 7 firmware

When the firmware is not updated, it may conflict with some apps and maybe that’s why your Phone app falls prey. Therefore, updating Asus ROG Phone 7 firmware will be a sane step that should be taken when the Phone app has stopped. Follow the below-mentioned steps and then check if the Phone app is opening or not.

Open “Settings” and go to “About Device”.
Now tap on “Software Updates” and check for the availability of the new update.

Download and install it and then try to use the Phone app.

2.5 Clear partition cache

Here is another resolution for the “Unfortunately Phone has stopped” error. Clearing the partition cache will remove the whole cache of the Asus ROG Phone 7 device and make it work like before.

Switch off your device to begin with and enter the recovery mode by pressing the “Home”, “Power” and “Volume Up” buttons.
The recovery mode screen will appear now.
From the menu, you need to choose “Wipe Cache Partition”. For this, you can use the Volume keys to scroll up and down.
To select, press the “Power” button.
The process will begin and the Asus ROG Phone 7 device will restart post it. Check if the problem still persists or it is finished. If unfortunately not, get to the next and the most productive solution.

2.6 Get the Asus ROG Phone 7 system repaired in one click

If still, the Phone app keeps stopping after trying everything, here is the most effective method that can surely help you. Dr.Fone - System Repair (Android) is a one-click tool that promises to repair Android devices hassle-free. Be it apps crashing, the black screen, or any other issue, the tool has no problem fixing any sort of issue. Here are the benefits of Dr.Fone - System Repair (Android).

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How to fix crashing Phone app using Dr.Fone - System Repair (Android)

Step 1: Get the Software Installed

Click the “Start Download” button to download the tool on your computer, and then open the program to begin the repair, click on “System Repair”.

Step 2: Plug the Phone with PC

Take your original USB cord and then connect your Asus ROG Phone 7 to the computer. When the Asus ROG Phone 7 device is connected, click on “Android” from the two tabs > click “Start”

Step 3: Enter the Details

As the next step, enter some important details on the next screen. Be sure to enter the right name, brand, and model of the Asus ROG Phone 7 device. When done everything, verify once and click on “Next”.

Step 4: Downloading Firmware

Downloading firmware will be the next step. Prior to this, you have to go through the instructions given onscreen to enter the DFU mode. Please click on “Next” and the program will bring the suitable firmware version and start downloading it.

Step 5: Get the Asus ROG Phone 7 device Repaired

When you see the firmware has been downloaded, the issue will begin to get resolved. Hang on and wait until you get notified for the repair of the Asus ROG Phone 7 device.

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2.7 Factory reset

If none of the above methods worked for you, the last resort you are left with is a factory reset. This method will wipe everything from your device and make it function like normal. We also suggest you make a backup of your data if it is important so as to prevent the loss. Here is how to do this to fix the crashing Phone app.

Open “Settings” and go to the “Backup and Reset” option.
Look for “Factory data reset” and then tap on “Reset phone”.
Within a while, your device will go through resetting and boot up to normalcy.

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How To Deal With the Asus ROG Phone 7 Screen Black But Still Works? | Dr.fone