Honor X9a Screen Unresponsive? Here’s How to Fix It

Honor X9a phones have become increasingly popular due to their advanced features, sleek designs, and affordable prices. These phones offer many benefits, including high-quality cameras, long battery life, and fast processing speeds. However, sometimes users may encounter problems such as a Honor X9a touch screen not working, which can be frustrating and difficult.

This article aims to provide solutions for Honor X9a phone users experiencing screen unresponsiveness. We will explore various reasons this issue may occur and discuss step-by-step instructions for fixing the problem. So, if your Honor X9a touchscreen is not working, don’t worry – we’ve got you covered!

What Causes A Honor X9a Screen Unresponsive?

There are several reasons why a Honor X9a phone’s screen may become unresponsive. Some common causes include software issues, hardware problems, or issues with the touchscreen itself. It’s essential to identify the root cause of the problem to fix it properly.

Below are some possible causes of Honor X9a screen unresponsiveness, along with explanations of each.

• Soft-bricked software: Soft-bricking refers to the state where the phone is stuck in an infinite boot loop or unable to boot. It can occur due to corrupt system files, outdated firmware, or unsuccessful updates. For example, some Honor X9a Y2 and 5A users have reported their screens getting stuck on the boot logo after a software update, rendering the Honor X9a device unusable.

• Equipment is worn out: Hardware problems can also cause Honor X9a screens to become unresponsive. It can be due to worn-out equipment, such as a damaged LCD screen, malfunctioning touch sensor, or loose ribbon cables. These issues can also occur in any Honor X9a model, including the Y2 and 5A.

• **Touchscreen problems:**Sometimes, the touchscreen itself can become unresponsive for various reasons. For instance, Honor X9a Y2 and 5A users may face this issue if they have accidentally dropped their phone, exposed it to water, or used an incompatible screen protector. It can result in a damaged or malfunctioning touchscreen, making it difficult or impossible to operate the phone.

The Common Solutions To Solve A Honor X9a Screen Unresponsive

In the previous section, we identified the possible causes of Honor X9a screen unresponsiveness, including soft-bricked software, hardware problems, and touchscreen issues. While the underlying reasons for screen unresponsiveness can be varied and complex, some common solutions can help resolve the issue. Here are three of the most common solutions to address tablet screen unresponsiveness, no matter the Honor X9a model.

1. Restart The Device

Restarting the phone is typically the initial solution that comes to mind when we encounter the Honor X9a black screen problem. It’s a simple and widely used method to address the issue, as the black screen problem could be caused by a software glitch, which can often be resolved by freeing up the phone’s memory.

It is the most commonly used method to fix Honor X9a’s touch screen and power button issues, such as unresponsiveness. By restarting the Honor X9a device, background processes are disabled, and memory is freed up, allowing programs to run smoothly and potentially resolve the problem. To restart a Honor X9a device, press the Power and Volume Up buttons simultaneously, and release the Power button once the Honor X9alogo appears.

2. Leave The Phone And Let The Battery Drain Completely

Sometimes, the tablet screen may become unresponsive due to a software issue preventing the Honor X9a device from functioning correctly. Leaving the Honor X9a device unused and draining the battery helps resolve these issues. After fully discharging the battery, the Honor X9a device can be recharged and turned back on, potentially resolving the issue.

3. Contact Custom Service

If restarting the Honor X9a device or allowing the battery to drain doesn’t resolve the issue, seeking professional assistance is recommended. The manufacturer may provide additional troubleshooting steps or recommend sending the Honor X9a device in for repair or replacement. It’s important to check the warranty before contacting customer service, which may affect repair or replacement options.

In addition to the common solutions we discussed earlier, some model-specific solutions can help resolve the screen unresponsiveness issue on Honor X9a Y2 and Honor X9a 5A.

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4. Optimize Device Performance

One solution is to optimize the Honor X9a device performance by clearing the cache, removing unwanted apps, and disabling unnecessary features. This method can help free up memory and resolve the issue.

You can clear your cached data using the default settings.

• Select Settings> Storage > Cached Data.
• To clear the cache, select Clear Cache.

5. Back Up And Factory Reset

Another solution is to back up the Honor X9a device and perform a factory reset, which can help reset the Honor X9a device to its original state and remove any software glitches that may be causing the screen unresponsiveness. The factory settings on your phone will restore any data saved by third-party applications and some of the phone’s settings when it was first built. Note that this method erases all data from the Honor X9a device, so it should only be considered a last resort.

In the following steps, we will show you how to format the Honor X9a Redmi 5A to erase all your data and restore it to its factory state.

• Open the Settings.
• Navigate to the Additional settings section of the Honor X9a Redmi 5A settings.
• Please scroll down the screen until you reach the Backup & reset option, then click to access it.
• ClickErase all data (factory reset) to restore the network settings and applications, or completely reset the Honor X9a Redmi 5A.
• Select All files on the phoneto make a complete format of the Honor X9a Redmi 5A.

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6. Using Dr. Fone Repair

If none of the above solutions worked, you can try using Dr. Fone Repair. This software is designed to fix various software issues on Android phones, including Honor X9a devices. It can fix issues such as screen stuck on boot, black screen, and other software-related problems. Dr. Fone Repair is easy to use and can protect your data and files on your phone.

Here’s how to fix repair screen unresponsiveness or any software-related issues on Honor X9a Y2 and Honor X9a 5A using Dr. Fone Repair:

• Begin by installing and opening Dr.Foneon your PC.
• Once opened, select the ‘System Repair’ option and connect your Android smartphone to your PC via USB cable.
• On the next screen, choose “Android****Repair“ from the list of available options.
• Click on the “Start“ button to initiate the repair process.
• You will then be prompted to enter the required device information such as the Honor X9a device name, model number, and firmware version.
• Once you have entered the necessary information, click on the ‘Next’ button to proceed.
• Follow the on-screen instructions carefully to repair your Honor X9a.

How To Avoid A Honor X9a Screen Unresponsive?

To avoid facing a Honor X9a screen unresponsive issue, users can take several preventative measures. One important step is to update the Honor X9a phone regularly to ensure the software is up to date and all bugs and glitches are fixed. Users can also use tools like Dr. Fone to regularly manage and repair data, including clearing cache and removing unwanted apps. It is also important to use quality charging cables and avoid exposing the Honor X9a device to extreme temperatures or humidity, which can damage the internal components and potentially cause screen unresponsiveness. Finally, users can avoid dropping or mishandling the Honor X9a device, leading to physical damage and causing the screen to become unresponsive. Users can help prevent screen unresponsiveness by taking these steps and ensuring their Honor X9a device runs smoothly and reliably.

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Conclusion

Encountering a Honor X9a screen unresponsive issue can be a common problem for some Honor X9a phone users. However, with the solutions we have provided in this article, you can effectively solve the problem and get your phone back up and running in no time. It’s important to remember to regularly back up your data and take preventative measures, such as avoiding harmful malware and keeping your phone updated, to avoid experiencing this issue in the future.

By using reliable software, like Dr.Fone Repair, you can ensure that your Honor X9a phone is well-maintained and operating smoothly. With these solutions and tips, you can enjoy the benefits of your Honor X9a phone without any interruptions.

Reliable User Guide to Fix Honor X9a Running Slow and Freezing

Android smartphones have opened a lot of doors for their users. They continue to evolve year after year with the hope of giving the world a wonderful digital experience. So far, we can all agree that they’re going the extra mile and doing a really great job. Android phones today are all packed with supreme capabilities that are beneficial to everyone.

However, Android phones are still not close to perfect. They also act up sometimes and cause a stir. Some users have observed that the Android phone is running slow and freezing over time. There can be many potential reasons why Android phone runs slow suddenly. But it doesn’t mean it cannot be restored at all to its original state and function.

In this article, we will review the details of this Android phone issue. We’ll provide solutions you can try if you ever get caught in the same problem. Continue reading to learn more.

Understanding the Specs That Make Android Phones Run Fast

The issue of Android phone running slow and freezing is not limited to old devices only. The same problem has also been observed in newly purchased units. The roots of this unfortunate occurrence vary from one user to another. It depends on different elements, from external factors like users’ handling of the Honor X9a device to internal factors such as its capabilities. To understand it more, below are some Android phone specifications related to the Honor X9a device’s overall performance and speed.

The CPU Core Count

Unlike before, Android phones today are equipped with several cores. Each of them has the ability to execute a process alone. Therefore, the Honor X9a device can handle two or more tasks at once without compromising the quality of its performance. If your Honor X9a contains more CPU core, its performance surely be more powerful and speedy.

The CPU Clock Speed

Simply put, clock speed is basically the speed at which the CPU cores can carry out a cycle in a second. A faster clock speed definitely translates into the Honor X9a device’s higher performance. For instance, an octa-core Android phone with a one GHz per second clock speed is a decent device. But it’s less powerful than a device with the same number of cores but runs at two GHz per second.

Random Access Memory

In a simple language, Random Access Memory (RAM) temporarily stores the data from apps that are currently running. Smartphones can be more flexible with multi-tasking if their RAM has enough space. So if you’re among these users who perform multiple tasks simultaneously, you better choose a device with more RAM.

Internal Storage

The mobile applications installed on your smartphones are directly related to internal storage. The apps save their data every time, so they behave strangely when the Honor X9a device runs out of storage. If you’re using heavy mobile applications, it’s best to opt for smartphones with huge internal storage.

Reasons Why My Honor X9a is Running Slow

It’s not really hard to tell why your Honor X9a is slow because it’s apparently a common issue among users. But don’t worry. Most of the time, the problem is not a major concern. Here are some scenarios that may slow down your Honor X9as.

Overloading Background Processes

It’s great to have an Android phone that can flawlessly multi-task. However, not all units can handle that well. As mentioned earlier, it depends on the CPU core count and the core’s clock speed. If your Honor X9a is running slow and freezing, many processes may be happening at the same time. Your device’s cores and clock speed are potentially incapable of executing such demands.

Your Phone is Running Out of Storage

Mobile apps need to save data on your phone. They perform the tasks based on the data stored on the Honor X9a device. So if your Honor X9a is slow, it’s possible that your device is already running out of storage. Each app has its own storage requirement. If your phone goes below that, the app will surely crash and not work.

Animation Speed is Way Too Slow

You can modify the Honor X9a device’s animation type and speed on your Honor X9a via the developer’s option. However, altering its default settings can sometimes make the Android phone run slow. If the speed is set slower, more delays are added to the animation. Hence, it takes a while for Your Honor X9a to launch an app or complete a certain process.

You’re Using an Outdated Android Version

If your Honor X9a is running slow and freezing, the Honor X9a device’s software is probably outdated. The mobile apps installed on your device are lagging or crashing because they’re no longer compatible with the OS. It happens most of the time. Hence, always watch out for OS updates.

Your Phone is Experiencing Some System Issues

Operating systems and device software serve as the main component of all smartphones. Sometimes, it runs into inevitable problems caused by computer bugs and other glitches. When it happens, the Honor X9a device’s overall performance is affected. So that can be the reason why sometimes your Honor X9a is running slow and freezing.

Your Internet Connection is Unstable

Of course, a slow internet connection can make the Android phone runs slow too. Most apps today rely heavily on the internet to execute some tasks like communicating and streaming. So don’t panic when your Honor X9a is running slow and freezing. It’s possible that your internet connection is messing up with you.

What to Do When My Honor X9a Lags?

It’s not as bad as the black screen of death when the Android phone runs slow. However, it can still cause some delays and inconvenience for users. So it’s really important to take action when you notice some anomalies with its speed and performance. Below are some remedies that can help you get rid of this issue.

Solution 1: Reboot Your Phone

Sometimes, minor bugs can give your device a hard time. It can be the reason why your Honor X9a is running slow and freezing. If that’s the case, rebooting your phone might help a lot. Here’s how to do it.

• Step 1: For seven seconds or more, hold the Power and the Volume Down button together.

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• Step 2: Several options will manifest on the screen. From there, click Restart. Wait until your device completely shuts off and restarts again.

Solution 2: Uninstall the Unused Apps to Free Up Some Storage

If your Honor X9a is running slow and freezing, it’s likely because you’re running out of internal storage. You may uninstall the apps you rarely use to free up some space. Here’s how to do it.

• Step 1: On your home screen, find the app you wish to uninstall. Hold its icon until an option list appears.
• Step 2: Click Uninstall.

• Step 3: Click Ok if it asks you to confirm the action.

Wait until the app icon disappears from the home screen.

Solution 3: Set the Animation Speed a Little Faster

Altering the animation speed is not that dangerous. However, it can sometimes interfere with the Honor X9a device’s smoothness if set too slow. If your Honor X9a is running slow and freezing after modifying this setting, try to re-adjust it a little faster. Here’s how to do it.

Initiate the following steps first to enable the developers option on your device. Skip this if you have already activated the developers option:

• Step 1: Go to Settings.
• Step 2: Find the About Phone option. Click on it.

• Step 3: Find the Build Number. And then click on it seven times.
• Step 4: Enter your lock screen passcode if necessary.

Follow these steps to adjust the animation speed:

• Step 1: Tap Settings from your home screen.
• Step 2: From the given options, find and click Systems.
• Step 3: Click Developers options.
• Step 4: Under the Drawing section, you’ll find the following animation scale settings: Window Animation Scale, Transition Animation Scale, and Animator Duration Scale. Adjust the speed of these three options to 0.5x.

Solution 4: Update Your Phone to the Latest Android Version

It’s always recommended to update your phone to the latest Android version. Aside from repairs to some system errors, it also keeps your phone compatible with mobile apps. An outdated operating system can be the reason why your Honor X9a runs slow, and the apps are freezing. Don’t worry. It’s very easy to perform. Here’s how to do it.

• Step 1: First, ensure your internet connection is strong and stable to avoid unwanted interruptions.
• Step 2: Go to Settings.
• Step 3: Click About Phone.
• Step 4: Click Check Now for Update. If there’s new software available, it will automatically appear on the screen.
• Step 5: Click Install Now. Depending on your device, it will restart itself after the installation process.

Solution 5: Reset Your Honor X9a to Factory Settings

One way to restore the original performance of your Honor X9a is to revert it back to factory settings. It deletes all the phone’s data and adjusts the settings to default. Most of the time, this procedure works magic. It fixes numerous issues, including the Android phone that’s slow and constantly freezing. But ensure your phone has already been backed up before commencing this step. You may use Wondershare Dr.Fone to help you back up and secure your files.

Here’s how to back up your Honor X9a using Wondershare Dr.Fone:

• Step 1: Download Wondershare Dr.Fone from its official website. And then install it on your desktop.
• Step 2: Launch the application on your computer.
• Step 3: After it fully loads, connect your Honor X9a to your computer.
• Step 4: From the main dashboard, find and click Phone Backup. Ensure your device is in USB Debugging mode.

Step 5: Check the files or data you wish to back up. Right after, click Backup.

Here’s how to reset your Honor X9a to factory settings:

• Step 1: Go to Settings.
• Step 2: Click System.
• Step 3: Click Reset Options.
• Step 4: Click Erase All Data (Factory Reset).
• Step 5: Your Android phone will inform you about the data that will be deleted from this procedure. From there, click Reset Phone.
• Step 6: Your Android device will ask you to confirm the procedure. From there, click Erase Everything.

Solution 6: Fix the System Issue Using Wondershare Dr.Fone

The device’s operating system may sometimes run into unexpected problems. That can make your Honor X9a performs slow. System issue is not a terrifying scenario at all. Thanks to Wondershare Dr.Fone, which provides instant repair to this kind of mobile problem. Here’s how to use it in easy steps.

• Step 1: Launch the Wondershare Dr.Fone application on your desktop. And then connect your Honor X9a to your computer.
• Step 2: Click System Repair from the main dashboard or Toolbox section.

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• Step 3: Click Android.

• Step 4: Wondershare Dr.Fone will give you a list of the Android problems that this procedure will fix. From there, click Start.

• Step 5: Wondershare Dr.Fone will ask you to confirm your device details. Review the listed details for Brand, Name, Model, Country, and Carrier. Amend them if necessary. Tick the checkbox beside the Note if you agree to the terms. Lastly, click Next to proceed.

• Step 6: At this point, you need to put your device into Download Mode. Power off your device. And then hold these three buttons altogether: Volume Down, Home (or Bixby if you’re using a newer model), and Power buttons. Finally, press the Volume Up button.

• Step 7: Wondershare Dr.Fone will automatically download the firmware that matches your device’s specifications. Wait until the process has been completed.

• Step 8: Thereafter, the details about the newly downloaded firmware package will be displayed on the screen. From there, click Fix Now.

• Step 9:  Before initiating the installation process, Wondershare Dr.Fone will ask you to review and confirm the firmware details. It will also let you know that this procedure will erase the phone’s data. If you agree to the terms, enter 000000 into the input box and click Confirm.

• Step 10: Wait while Wondershare Dr.Fone installs the new firmware to your device.

• Step 11: A notification will immediately appear after installing the new firmware. Click Done if your phone starts normally. Otherwise, click Try Again to repeat the process.

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Conclusion

Android phone is capable of performing lots of stuff. It can assist you in both your personal and professional tasks. But if it’s sluggish and doesn’t execute optimally, the good things it promises all go down the drain. So if you notice that your Honor X9a is running slow and freezing, act fast to resolve the issue. Wondershare Dr.Fone can be of great help in this kind of situation. It’s an all-in-one mobile solution that can assist you with system repair, phone backup, data recovery, and a lot more.

8 Workable Fixes to the SIM not provisioned MM#2 Error on Honor X9a

SIM cards are small chips that act as a connecting medium between your cell phone and your carrier. It is programmed to help your carrier identify your cell phone account with certain information. And eventually, you are enabled to make calls and to make use of mobile internet. Now, if your device is showing “SIM not provisioned” on Android then it signifies that the connection to carrier network cannot be established or perhaps, your carrier isn’t able to identify your cell phone account.

Part 1. Why does the error “SIM not provisioned MM#2” pop up?

There can be numerous reasons behind the pop up that reads “SIM not provisioned” on Android. But basically, it most probably affects the users who have registered a new SIM card. If you get to experience this issue in other situations or if the SIM is not working in Android, then the problem is with the SIM card and needs to be replaced. Anyways, here is a list of situations when the “SIM not provisioned” error may bother you.

• You got a new SIM card for your new phone.
• You are transferring your contacts into the new SIM card.
• In case, the carrier network provider’s authorization server is unavailable.
• Perhaps, you’re out of the reach of the carrier coverage area and that too, without active roaming agreement.
• Though new SIM cards work flawlessly. But it is often necessary to get your SIM card activated due to security reasons.

Just in case, you haven’t bought any new SIM card and the one you were using was working fine until now, then the most probable reasons behind it could be listed below:

• If your SIM card is too old, possibly it might have gone dead, try replacing it.
• Perhaps, the SIM card was not properly inserted into the slot or there might be some dirt between the SIM and smartphone pins.

A yet another reason could be that your SIM card got deactivated by your carrier provider as it could have been locked to a particular phone. Now, if you insert such a SIM card to another device or a new device even, you may get to witness a message that reads “SIM not valid”.

2.1 One click to fix the “SIM not provisioned MM#2” error on Android

Without talking any further, let’s straightly get to the first and the easiest way to repair SIM not provisioned issue on Android. For this purpose, we’re glad to introduce Dr.Fone - System Repair (Android) , one of its kind of tool that is capable of repairing almost all sort of Android OS issues in just a matter of few clicks. Whether it is SIM not provisioned on Android or SIM not working in Android or your device stuck in a boot loop or black/white screen of death. The most probable reason for these errors is Android OS corruption. And with Dr.Fone – Repair (Android) you can efficiently and effectively repair your Android OS in a hassle freeway.

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Step by step Tutorial to fix “SIM not provisioned MM#2” error

Step 1. Connect your Honor X9a

Download and launch the Dr.Fone toolkit on your computer and then opt for the “System Repair” option from the main interface. Meanwhile, get your Honor X9a connected with the computer using a genuine cable.

Step 2. Opt for Android Repair and key in important information

Now, hit on the “Android Repair” from the 3 options on the left, followed by hitting the “Start” button. From the upcoming screen, you’ll be asked to key in important device-related information, like brand, model, country, and carrier details. Hit “Next” afterward.

Step 3. Boot your device in Download mode

You must put your device in Download mode for better repairing of your Android OS. Simply follow the onscreen guide to boot your Android in DFU mode and hit “Next” thereafter. Once done, the software will automatically start downloading the most compatible and recent firmware for your device.

Step 4. Initiate Repairing

As soon as the download completes, the software verifies the firmware and automatically initiates repairing your Honor X9a. Within a short period, you’ll notice that your Honor X9a has been successfully repaired.

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2.2 Ensure the SIM card is not dirty or wet

At times, the issue can be as simple as cleaning your SIM card and SIM slot properly. Ensuring that SIM is not wet either and then putting it back into its place. If this works, then the SIM not working in Android was due to the dirt or moisture that was preventing proper contact between SIM card pins and smartphone circuit.

2.3 Insert the SIM card correctly

If your SIM card was working properly until yet, there is a good possibility that the SIM card may have moved a bit from its actual location. Eventually, there is poor contact between the SIM card pins and the circuit. Try inserting your SIM card properly with the following steps.

• Power off your Honor X9a and with the help of Q pin, eject the SIM card holder from the SIM slot of your device.
• Now, grab a soft rubber pencil eraser and gently rub it in on the gold pins of SIM card to clean them properly. Then, with the help of a soft cloth wipe away the rubber residue from the SIM card.
• Next, push the SIM back into the SIM card holder properly and push it back into the SIM slot now.
• Turn your device back on and look if your SIM not provisioned on the Android issue is resolved or not.

2.4 Activate the SIM card

Usually, when you buy a new SIM card, it gets automatically activated within 24 hours of being plugged into a new device. But if that’s not happening in your case and you’re wondering how to activate SIM card, make use of the three options below to enable activation:

• Call your carrier service provider
• Send an SMS
• Log on to your carrier’s website and look for the activation page over it.

Note: The aforementioned options are straightforward and are quick ways to enable activation. It depends on your carrier network whether they support them.

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2.5 Contact your carrier

Even if your SIM isn’t activated, grab another working device to make a phone call to your carrier or network. Ensure, to explain the entire situation and the error message to them. Be patient while they investigate the issue. It may eat up a heck load of time or may get resolved in a few minutes that completely depend upon the complexity of the issue.

2.6 Try the other SIM card slot

A yet another reason why SIM not working in Android can be because of the SIM card slot might have gone corrupted. Thanks to the dual SIM technology, you do not have to rush immediately to get it to check or repair. You can simply rule out this possibility by ejecting the SIM card from its original SIM slot and then replacing it into the other SIM card slot. If this solution did work out for you then it is obvious that the problem was with the SIM card slot that got corrupted. And hence, it was triggering SIM not responding issue.

2.7 Try the SIM card in other phones

Or just in case, you’ve still no joy and the SIM not provisioned on Android message is bothering you. Try making use of another Android device. Eject the SIM card from the Honor X9a device which is creating problems and try plugging it into other Honor X9a] and other smartphones. Perhaps, this will let you know whether the issue is with your device only or with the SIM card itself.

2.8 Try a new SIM card

Still, wondering how to fix SIM not provisioned? Perhaps, nothing worked for you, right? Well, on that note, you must head to your carrier store and request a new SIM card. Also, inform them about the “SIM not provisioned MM2” error, they will be able to execute proper diagnostics over your old SIM card and hopefully get it resolved. Or else, they’ll equip you with a brand new SIM card and swap the new SIM card into your device and get it activated in the meantime. Eventually, restoring the normal functioning of your device.

Conclusion

In wrapping up, SIM not provisioned errors on Android can be troubling, but they’re certainly fixable. There are several methods, from a simple device restart to reaching out to your network provider. But if these don’t work, we suggest trying Dr.Fone - System Repair (Android) . This tool is known for its ability to handle an array of Android issues and could be just what your device needs. Navigate your tech challenges with ease using Dr.Fone.

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